Hotels in Changbai Mountain Wanda Resort, Baishan

Having stayed at two different hotels in the Wanda Resort for two consecutive nights – with the Sheraton being almost twice as expensive – I'd like to review my experience based on this comparison. What stood out positively: The service quality was excellent. The staff – from the front desk and our dedicated 'Steward No. 8' to the service teams at the Chinese restaurant (dinner) and Western breakfast restaurant – all displayed wonderful attitudes, were very prompt in resolving issues, and demonstrated a very high standard of service. The breakfast buffet was also delicious and offered a wide variety of options. What was disappointing: The location and facilities were major letdowns. The entire resort is quite expansive. For guests without their own cars, getting around relies on the resort's shuttle train. However, the Sheraton's location is a 5-7 minute walk from the train stop, which felt quite remote. Of course, there were shared electric bikes available right outside the hotel, but unfortunately, I don't know how to ride them, which was a bit frustrating. Moving on to the *in-room* facilities: the room size and orientation were good. However, for the first time ever in a hotel – something I haven't even encountered in a budget guesthouse – the shower water pressure fluctuated wildly, going from strong to weak, and the temperature constantly swung between hot and cold. Furthermore, the overhead rain shower was a mere trickle, like a gentle drizzle, forcing me to give up on using it altogether. The absence of a central overhead light in the room – perhaps a common trend in hotels? – made the lighting quite dim. Is this supposed to create 'ambiance'? Finally, the toilet paper in the bathroom. It's 2025, and I was genuinely surprised to find a hotel still providing single-ply toilet paper. It's simply unacceptable; being stingy is not the same as being economical.

The hotel is situated within the Changbai Mountain resort area. It's a bit far from the main commercial street, but getting around is easy either by car or by using the small electric vehicles available right outside the hotel. The hotel offers a good range of benefits. On our second day, it rained, delaying the opening of the mountain slide until noon. We queued for about two hours, but it was well worth the wait. The mountain scenery was absolutely breathtaking, and the slide itself was a lot of fun. The breakfast spread was extensive. Our butler, No. 3, was exceptionally thoughtful and meticulous, even surprising us with a gift. Our room came with executive lounge access, which allowed us to enjoy light refreshments in the afternoon – a very convenient perk.

The two-bedroom unit was very spacious and came with a refrigerator, stove, and cookware, allowing us to prepare our own meals. It had three TVs. One bedroom featured a large bed, comfortably accommodating two adults and a child, while the other had two single beds. Both bedrooms also had their own private bathrooms. Although the hotel facilities seemed a bit old, they were fully functional and well-maintained. The hotel's location is excellent, very close to dining options and water activities, all within easy walking distance. There's a street lined with restaurants right downstairs. We also enjoyed beautiful and spectacular mountain views. The hotel's services and recreational facilities are comprehensive. The kids absolutely loved the water park, and adults had a great time there too, making it a perfect spot for families with children. Manager Benjamin was incredibly thoughtful and attentive, providing prompt and excellent service, which made our trip very enjoyable.

At Jinhua Resort Hotel, we had an unexpectedly comfortable journey. Walking into the spacious lobby, we embraced every traveler and instantly forgot the hustle and bustle of the world. Every detail here revealed warmth and elegance, as if it was an extension of home, and brought surprises on the journey. Xiong Shuai, the WeChat butler of the executive lounge, added color to our journey. The thoughtful and meticulous service was very satisfying. We will come again next snow season!

I chose to stay at Wanda Smart Choice when traveling with my mother, especially the two beauties Zhang Xiaoyan and Zhang Yan when dining in the restaurant. They are beautiful and generous as their name suggests, and their kind care made my mother feel very warm and moved. Considering my mother's high blood sugar, Those who could not be eaten were specially told not to put them away, and the cucumbers and fruits were washed and given to us, so that we could feel the warmth of home. Thank you Zhixuan family, I wish you all the best.

While the hotel's location is a bit outside the main town, the convenient shuttle train makes getting around easy. It's also right next to the Haidongqing Service Center, and during ski season, it's reportedly the closest spot to the intermediate and advanced slopes. **Facilities:** They have a laundry room equipped with a highly efficient LG washer-dryer combo, and all laundry essentials are provided. This is incredibly helpful for summer days packed with outdoor activities, as it really lightens your luggage load. The rooms are a bit compact, so figuring out where to put your suitcase can be a puzzle; I'd suggest tucking it under the mini-bar counter. The summer room rates were quite reasonable, and we enjoyed many of the hotel's perks. The kids absolutely loved the ping-pong, pickleball, and yoga rooms on the ground floor.

The room is in the style I like. The lighting is dim, which is suitable for a relaxing vacation. The breakfast tastes good. The waiters in the restaurant are great. The pot cakes for breakfast are delicious. The baby likes the small cakes for afternoon tea. The coffee cup is not very clean. There are lipstick marks.

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

The room was very clean, and the breakfast was excellent. It was very quiet at night. There was no need for air conditioning; simply opening the window made the room wonderfully cool. Just imagine Beijing at 39°C in July, while here it was a delightful 24°C during the day and 16°C at night – truly refreshing! The hotel's surroundings offer beautiful scenery. Hot springs are easily accessible, just downstairs, and there are many outdoor pools. The complimentary sightseeing cable car tickets offered by the hotel were truly excellent value. I'd like to give a special shout-out to Xiaolin from the front desk. She was incredibly enthusiastic, recommending places to visit and local touring routes. We drove all the way from Beijing, and found the hotel's location made it very convenient to explore the area. She even saw us off when we checked out. This hot spring hotel is definitely worth recommending.

【Service】 1-Supporting all requests, various emergencies during the trip, as long as I ask for help (replenishment of items, asking for directions and procedures, finding lost items...), they always respond and help me as soon as possible! Every time, the attitude is very good. Sometimes consumers don't have to have an explanation, but an attitude of being valued and cared for. 2-Every staff member is cheerful, the front desk, cleaning, manager, kitchen... Everyone works very cheerfully, as a guest, I will also be in a good mood. 3-Special thanks to my service manager Ms. Shi Qing, who always helps and has a place for everything. Don't panic when you encounter problems. It's icy and snowy. I believe that the manager can use ”magic” to solve the problem. 【Breakfast】 1-Both Chinese and Western styles are available. The basic breakfast dishes are complete. It's not luxurious, but the key is that the taste is not fussy, and they are all delicious. Breakfast is very important for skiers! Vegetables, meat, porridge, noodles, rice, bread, coffee, fruit... I eat one meal in the morning, which can last the whole day. 2- There are a lot of people during breakfast. It is better to go early than late. Be prepared for long queues. It is common in the tourist season and is completely acceptable. [Dining] There are many restaurants in the scenic area. You don't have to worry about eating and drinking. Just let go of your stomach and feel at ease. I recommend the restaurant I have eaten: Log Cabin Korean Cuisine. Taste: Rich and flavorful! It is very enjoyable to eat flavorful meals after skiing! If you have a light taste, don't complain about the saltiness after eating. Shandong people eat it, which is very suitable! The main thing is that they are all very fragrant. I will come to eat again tomorrow and go down the mountain early to eat pig's trotters and spicy chicken feet! Environment: The environment is clean and tidy. I can see that the store owner is carefully maintained. It looks reassuring! Service: The boss sister is not the kind of person who smiles, but speaks slowly and doesn't make a fuss. She will stop you from ordering more dishes. She is a kind and good store owner. Value for money: In the scenic area, the price is quite suitable, and the portion is moderate and large. It is really too much for 2 people to eat. Just go into this store and have a look, but the food is delicious and affordable, which can keep people. When you go out to eat, it's up to you to decide how much you want to spend. The store also has hard dishes that cost about 100 yuan. You can order them according to your wallet. Many basic dishes in the store are really affordable and delicious, and the prices are friendly and don't turn away customers, which is great! [Skiing] 1-The ski resort is not big. It is very friendly to beginners, and there are good routes for intermediate players to practice. Advanced players may find the black trails less exciting, but fortunately, the park props are well designed, and the forest trails are great after snow. I skied for two days and still felt unsatisfied. It's small but beautiful. 2-If conditions permit, go to the Costin ski equipment hall to borrow a board. The style is more advanced, the quality is better, and it's newer. The only drawback is that you need to return to Costin to return the board. I didn't study to go to Costin to try my luck and see the board until the third day, but I didn't use a good quality board until the third day. Hate it, I was angry about weight gain for the past two days. 3-Why do you say this? I borrowed 5 women's snowboards in the ski equipment hall of the ski town. The serrations on the bindings of 4 boards were rounded and could not be hooked. There were many dangerous situations where the bindings opened by themselves after skiing (screaming! It's fatal!) I was very angry! Friends, life is the most important! We must stick to product quality and protect life safety.