Hotels in Changbai Mountain Wanda Resort, Baishan

Li Yucang at the front desk was very enthusiastic and informed us of many things. He also cared about our stay experience during our stay, which was really heartwarming. The hotel is in a good location, with a commercial street on the first floor and very close to the ski resort, which is very convenient. The interior decoration style of the room is simple yet elegant, and the quality is reflected in the details. The bedding is soft and comfortable, allowing me to sleep peacefully every night and relax my body and mind. This stay experience is great, and I will give priority to this hotel in the future.

The hotel is in a nice skiing area. Just leave and there is the first lift. The rooms are sufficient but maybe not standard for a 4 stars hotel. Example no rain shower, no iron to iron shirts. Unfortunately the room we booked the heating was not working which is by minus 12 a no go. Therefore it was necessary to move in another room. The employees were very nice and helpful and tried to do the best to solve it immediately. The restaurant I tried only 2 times. For the Christmas dinner and one for lunch a noodle soup. The dinner was just a ok except the backed ham was delicious. The noodle soup was not really good for the price. The breakfast is standard Chinese breakfast. I loved there the noodle soup. (Why not at lunch?) and the Chinese pancake are also very good. The lobby bar is nice place to relax but the training for the stuff have to improved. I asked for semi dry red wine. Lately I picked a bottle by myself based on the grapes and my experience cause no help here and to open the bottle the waiter had to search first and opener. But the Cabernet Sauvignon was good. A recommendation is the coffee black no milk no sugar in the lobby bar. Very good. Worth mention there were a lot of coupons included in thbooking like for skiing, hot springs and son on. Summary the hotel is worth staying but they should also consider some improvements.

I enjoyed my stay here in this ski resort. The service is superb and we have a dedicated butler who recommended us good food and nice activities. There are plenty of things to do here - ski, snow mobile, hot spring, water park etc. The ski slope is just a minutes walk from the hotel. The negative part is that though we were provided a smoke-free room, we can still smell cigarette smoke at the corridor, and sometimes in the room.

The hotel is at the intersection of Wanda Town, next to Changbai Mountain Grand Theater, and has a good location. The room is very small. The price probably includes the ski ticket, but I was too tired when I came here, so I didn't use it, so it was a waste; The hot spring is good, but it would be better if there was a bath; it's nice to take pictures of the snow in winter, but it's too cold outside, so I didn't dare to try; Although the facilities are old, the main thing is that there is no ”do not disturb” item. I was disturbed late at night and early in the morning. I told the front desk, and the woman on duty didn't even offer any comfort; let alone warmth and thoughtfulness; The breakfast is very ordinary, the noodles don't even have a sauce, and a big brother had no choice but to take the noodles with water to the side to pick up vegetables and cover the noodles. Wanda has many hotels, and the service quality should be improved first

I chose to stay at Wanda Smart Choice when traveling with my mother, especially the two beauties Zhang Xiaoyan and Zhang Yan when dining in the restaurant. They are beautiful and generous as their name suggests, and their kind care made my mother feel very warm and moved. Considering my mother's high blood sugar, Those who could not be eaten were specially told not to put them away, and the cucumbers and fruits were washed and given to us, so that we could feel the warmth of home. Thank you Zhixuan family, I wish you all the best.

Overall GREAT value for people who want to ski with a cozy and comfortable place to rest. Includes breakfast, one ski session per day of stay, equipment (boots helmet and skis or snowboard) and one time hot spring. Easy access to the small village with shops (mostly for winter sports and a couple of convenience stores), and restaurants, and the ski center. Everything is convenient with services and staff attention of outstanding quality. Room are a little outdated, however, you soon find it to be unimportant. Great for couples, families and friends traveling together

I was very satisfied with my stay at Hyatt Regency Changbaishan. The hotel has an excellent location and is the closest hotel to the ski resort on the commercial street. The hotel staff are very professional and friendly, especially Alisa at the front desk, who is very enthusiastic. I will come to Changbaishan again and choose Hyatt again. The food in the Grand Hyatt series is also excellent, and the breakfast is superb!

【Service】 1-Supporting all requests, various emergencies during the trip, as long as I ask for help (replenishment of items, asking for directions and procedures, finding lost items...), they always respond and help me as soon as possible! Every time, the attitude is very good. Sometimes consumers don't have to have an explanation, but an attitude of being valued and cared for. 2-Every staff member is cheerful, the front desk, cleaning, manager, kitchen... Everyone works very cheerfully, as a guest, I will also be in a good mood. 3-Special thanks to my service manager Ms. Shi Qing, who always helps and has a place for everything. Don't panic when you encounter problems. It's icy and snowy. I believe that the manager can use ”magic” to solve the problem. 【Breakfast】 1-Both Chinese and Western styles are available. The basic breakfast dishes are complete. It's not luxurious, but the key is that the taste is not fussy, and they are all delicious. Breakfast is very important for skiers! Vegetables, meat, porridge, noodles, rice, bread, coffee, fruit... I eat one meal in the morning, which can last the whole day. 2- There are a lot of people during breakfast. It is better to go early than late. Be prepared for long queues. It is common in the tourist season and is completely acceptable. [Dining] There are many restaurants in the scenic area. You don't have to worry about eating and drinking. Just let go of your stomach and feel at ease. I recommend the restaurant I have eaten: Log Cabin Korean Cuisine. Taste: Rich and flavorful! It is very enjoyable to eat flavorful meals after skiing! If you have a light taste, don't complain about the saltiness after eating. Shandong people eat it, which is very suitable! The main thing is that they are all very fragrant. I will come to eat again tomorrow and go down the mountain early to eat pig's trotters and spicy chicken feet! Environment: The environment is clean and tidy. I can see that the store owner is carefully maintained. It looks reassuring! Service: The boss sister is not the kind of person who smiles, but speaks slowly and doesn't make a fuss. She will stop you from ordering more dishes. She is a kind and good store owner. Value for money: In the scenic area, the price is quite suitable, and the portion is moderate and large. It is really too much for 2 people to eat. Just go into this store and have a look, but the food is delicious and affordable, which can keep people. When you go out to eat, it's up to you to decide how much you want to spend. The store also has hard dishes that cost about 100 yuan. You can order them according to your wallet. Many basic dishes in the store are really affordable and delicious, and the prices are friendly and don't turn away customers, which is great! [Skiing] 1-The ski resort is not big. It is very friendly to beginners, and there are good routes for intermediate players to practice. Advanced players may find the black trails less exciting, but fortunately, the park props are well designed, and the forest trails are great after snow. I skied for two days and still felt unsatisfied. It's small but beautiful. 2-If conditions permit, go to the Costin ski equipment hall to borrow a board. The style is more advanced, the quality is better, and it's newer. The only drawback is that you need to return to Costin to return the board. I didn't study to go to Costin to try my luck and see the board until the third day, but I didn't use a good quality board until the third day. Hate it, I was angry about weight gain for the past two days. 3-Why do you say this? I borrowed 5 women's snowboards in the ski equipment hall of the ski town. The serrations on the bindings of 4 boards were rounded and could not be hooked. There were many dangerous situations where the bindings opened by themselves after skiing (screaming! It's fatal!) I was very angry! Friends, life is the most important! We must stick to product quality and protect life safety.

I was struggling between Sheraton and Westin, and finally chose Westin. Its twin room is 1.35 meters and quite spacious, which is friendly to families with two children. They called to inquire about my needs before check-in, and put all the children's equipment in the room early. They also told me that my check-in time was my birthday🎂, so they decorated the room and sent me a cake, which made the ceremony feel full. The concierge is Ming, Xiao Xing, and the service is good. When they learned that we were going to Tianchi in the morning, they took the initiative to ask for a taxi for us🚗. After breakfast, the car was waiting for us, which saved us a lot of time with 2 children. Another point is that the hotel has its own snow house, and the elevator can go directly to the negative 1 floor. It's so convenient! You can slide back directly when you come back

It was my first time staying at Park Hyatt Changbaishan, and I couldn’t be happier with the experience. The butler service was truly exceptional, and a special shoutout to Romy, who went above and beyond to make our stay memorable. She was incredibly caring and thoughtful, helping us arrange transport and even assisting with sending a parcel back to Malaysia. We were here for a birthday celebration, and she surprised us with a free room upgrade, which made the trip even more special. The food at the hotel was delicious and comforting, though we do hope for more variety in the future. The breathtaking views and the overall experience were perfect, and we can’t wait to return for another stay. One suggestion for improvement: it would be great if there were a map to make the area more tourist-friendly. There are many shops around the hotel, but we didn’t realize this until after skiing. A guide would make exploring the area much easier for guests. Thank you for an unforgettable stay!