Theatrum Hotel Baku Reviews

Service and food i liked. But place not comfortable, no place to parking. However I appreciate

Excellent location

Everything was amazing about this hotel

The hotel is well located. The price corresponds to the quality of services.

5 star for location of the hotel, it's at the heart of the nizami street. Breakfast was ok but could have more options. The only negative is that the hotel staff is very rude

Overall a pleasant stay at the theatrum hotel. The location of hotel is not on a vehicular street which means a car cannot drop you in front of your hotel. The nearest car park location is 5 minutes walk from the hotel and the luggage bags had to be hand carried to & fro. The location of the hotel on the nizami street is the best part of this property. The morning breakfast was included in our stay. The menu hardly changed any day. However the staff was courteous and would oblige for any personal request.

The location of the hotel is super. It's right on nizami street. The hotel staff was very friendly. The breakfast buffet is also good. Rooms are very small. Ideal for solo travellers.

Very much impressed by the hotel and the staff there very cooperative they provided the best services the rooms are also clean and comfortable the food they provide is also very good and they made us breakfast of our choice . I hoghly recomend this hotel to stay

Thx so o much for every thing very nice place to visit and to stay in lovely place and near to everything

Rooms are very small and below average in interiors and facilities. There are no options for Vegetarian people excel few salads and limited fruits. Restaurant staff and Managers are non-cooperative and do not help Vegetarian or Jain people in breakfast. Not recommended to travel to this hotel if you are one of them.

I wouldn't rate this hotel as 5-star, but our experience was entirely adequate. Centrally located, the hotel was near to most tourist attractions in Baku. We chose to book the cheapest room, as it had a very attractive price. While it was well appointed, this was a mistake. The room was windowless and while spacious, was quite hot. My top tip would be to pay a little extra for a room with windows. This will make your stay exponentially better.

Good location with friendly staff. However, the hotel is little bit old and requires innovations. With proper innovation it will be much better. But overall experience was good. It’s located in the center of the activities in Baku with the stops of taxis just behind you.

After being in a legit 5 stars hotels in both gabala and Quba. Coming to this hotel that claims it’s a 5 star hotel is way beyond standard. The good things about this hotel, the location is in nazmi street and walkable distance to all other shops. The washroom is Arab-friendly if you know what I mean. However, the things that made my stay here unpleasant were the following. 1. The car cant reach the front of the hotel, so you need to walk with your own luggage. 2. The reception is always empty. 3. There’s no security or someone in the reception area, not safe, anyone can walk in and go up to the rooms. 4. The room we got was extremely small, you can barely put your luggage and walk. When I asked to be changed, Gulnara said you don’t pay for room size. Although when you book, the room size was mentioned in the description. Also, there’s a big difference in size between the rooms we got, one was 4 by 3 m2 and the other room is way smaller. *you can check the images for reference* 5. The towel was not clean, it was used. Also when I asked Gulnara that the towels were not clean, she had to send someone to make sure I was saying the truth. 6. Bed sheets and pillowcases were not clean. 8. Rooms are not noise proof. You can hear everything happening in the corridor. You can hear the footsteps of the people upstairs. 7. Door locks need to be changed. It is a hassle to open them every time and they are about to fall from the door. It’s hard to lock the room from the inside as well. 8. When I passed my comments to the receptionist Gulnara, she got defensive. And was not helpful to change the rooms even though many guests in front of me checked out. It is my first time to write such a bad review but this is for my fellow travellers.

It was a horrible experience the room had no oxygen and no AC no window we couldn't breathe and we tried to sleep but we couldn't the bathroom has terrible smell after they opened the fan for us the reception and customer service is very bad since they did not give us refund and they wanted us to pay extra money !!!!!