Urangan Hotels with Balcony

The person in charge of the hotel is very amiable. We arrived late on the day of check-in, but the person in charge still entertained us warmly. The hotel facilities are very complete, general household appliances are complete, and there is also an outdoor garden for recreation. Overall, the stay experience was very pleasant.

It is a Motel. Parking and laundry available. We booked 2 weeks in advance 1 room for 2 night (2 reservations were made within 1 hour, informing the reason by email) and at the check-in we discovered that we had to change the room after the 1st night, very inconvenient because the next day we had the tour to Frazer Island leaving at 7.25am and we had to move all our luggage in our car (at this time in the morning the reception is close). The reception close at 7pm (not a minute later) and when e arrived at 7.30pm we had to check-in at the bar/restaurant and they were not allowed to change the room assignment. We had dinner at the restaurant (average quality) and were served at the bar by a very rude and touchy waitress...we were on the way of leaving the restaurant. The manager offered to provide dinner the next day due to the room issue, which did not happen even though she was present.