Costa Pacifica Resort

Costa Pacifica Resort Reviews

Costa Pacifica Resort

080 Buton Street, Sitio Labasin, Barangay Sabang, Aurora, Baler, Aurora, 3200, PhilippinesView Hotel Details
Costa Pacifica Resort
Costa Pacifica ResortCosta Pacifica ResortCosta Pacifica Resort
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Costa Pacifica Resort Guest Reviews

4.2/5
Very Good
48 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(48)
Positive reviews(43)
Reviews with photos/video(8)
Negative reviews(5)
guy123
Junior Suite
Stayed in Apr 2024
Couples
7 review
4.7/5
Amazing
Posted on May 6, 2024
Great service. Parking was kind of far. The pool was were nice and the beach was nice. The food was expensive and not really that great. There's a little restaurant on the beach. Adjacent to the hotel that has very good food. Very reasonable there's a lot of interesting stuff around there. Nightlife singers. It's interesting place walk around
Marlon Sango
Stayed in Jan 2024
Family
29 review
4.2/5
Very Good
Posted on Feb 12, 2024
I would say that that place is the best among several hotels we’ve scouted during the two night stay. With activities and friendly staff although the facilities is quite old. Good experience as always. Thank you!
Jay Pee Dela Cruz
Stayed in Oct 2023
Travel with friends
42 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Super duper nice place to stay. The food and the rooms and especially the pool
Paula
Junior Premier Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Recommend hotel
Anna_B
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on May 22, 2024
Excellent hotel!!!
Original TextTranslated by Google
Carla M
Stayed in Jul 2024
Couples
3.0/5
Posted on Aug 24, 2024
We’re currently staying in a Pacifica suite at Costa Pacifica, and the experience is decent overall. The pet-friendly policy is great, and the facilities are well-kept with a pleasant landscape. The suite is clean, spacious, and comfortable. However, the restaurant service is really slow, requiring multiple attempts to get attention, and the Quattro Queso pizza doesn’t meet expectations—its taste and cheese blend are not what I anticipated. The massage rate of 1700 per hour seems high compared to other resorts, and they also ran out of ice, which could be problematic (since they are supposed to be serving cold drinks like shakes and cocktails) Hope they can improve to make the experience of customers better.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 13, 2024
The staffs are very accommodating and the room is so nice! Perfect view of the ocean too! Even though we had problems on business matters, they were assisting us gladly. The food was okay too. Hoping for a successful business for them. Thank you so much for the stay!
Sherpa268509
Stayed in Nov 2024
Solo travellers
1.0/5
Posted on Dec 6, 2024
Last year a beachview room was 5000P. This year my room with no view was 8000P. The room door was sagging on its hinges and needed to be slammed with force in order to shut it. See video. The slider door was barely functional. I needed to forcibly yank on the handle repeatedly to open the door as well as shutting it. See video... I set the AC at 16C before I went to bed because the room was hot and I had a late arrival. I woke up at 4:30 am sweating profusely. Aircon did not work. See video Needed to take a shower because I was sweating so much at 4:30am. No hot water. Shower head pipe leaking profusely, as well. See video... Obviously, I was not pleased. I asked for a room change. The new room had no chair and the slider did not open at all. It was non functional. 135 USD per night. Worst deal on any hotel that I have ever stayed at. ( I've had hotels in 30+ countries. Worst hotel experience of my life. Can't post videos in this review. I am posting it on all social media I can find. Look on youtube..."Costa Pacifica Hotel Baler Review 2024" parts 1, 2, 3, and 4.
Alfonso M
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 14, 2024
This is the place to visit, stay, relax, unwind, make memories, swim, play, laugh, take lots of pictures and videos. Bring your friends, family, coworkers and loved ones for for bonding and team building. The swimming pool and views are breathtaking.
Response from Property: Dear Alfonso, Thank you for taking the time to share your outstanding experience at Costa Pacifica! We are thrilled to know that our resort provided the perfect setting for you to relax, unwind, and create lasting memories with your friends. Your kind words about the breathtaking swimming pool and views truly inspire us to continue delivering exceptional experiences for our guests. We hope to welcome you back soon—whether it’s for another getaway with loved ones or a memorable bonding event. Warm regards, Chris J Orta General Manager, Costa Pacifica
Venture02264095429
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 9, 2024
Great service, exceptional excellent customer service, really recommended, will be back soon, food was great, it's our second time here and it's always the service and quality of hotel was great, next year will be back for another great experience
Response from Property: Dear Venture, Thank you for your kind words and for choosing Costa Pacifica Hotel once again! We are thrilled to hear that you enjoyed our service, food, and overall quality during your second stay with us. Your satisfaction and loyalty mean so much to us, and we’re delighted to know you plan to return next year. We look forward to welcoming you back for another memorable experience! Warm regards, Chris J Orta General Manager, Costa Pacifica Hotel
882kayea
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on May 5, 2024
Spacious rooms. Nice swimming pools. We stayed in the beach view room, it was so nice to wake up with that view. Good restaurants nearby. What I love most was the wide selection of breakfast. It was surprising to me as I never expected that. The staff are very attentive and akways ready to help. Keep it up.
Guest User
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Mar 8, 2024
The best accomodation in Baler. They have a huge pool and garden. Our first seaview room had a balcony door issue so we had to move to another room that has separate beds. :( Pet friendly hotel. They have a safe, mini ref and tv in the rooms. Their rooms are clean and has basic toiletries. Love that they have a hair dryer. Some of the rooms have balcony with chairs like ours. Their restaurant has good food choices (love the kilawin). They also have Gcash payment.Their staff are all nice and helpful. They don’t have covered parking, but has a lot parking spaces. It has its own beach access, and neaby to coffee shops around. Overall a good stay and would highly recommend.
6/18
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 27, 2024
Casita King is a very spacious and comfortable room. Casita is quieter compared to the very busy Costa Pacifica except that 1 night that another guest played very loud music with their booming speaker. It was not monitored because there was no attendant anymore in Casita in the evening. Though Leonora, our attendant in the morning, who made up our room, was very pleasant and helpful. Overall, the place needs a bit of updating/renovation especially the bathroom. Same goes for Costa Pacifica.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 21, 2024
My family and I visited for three nights and we had the best time. I had a spacious, ocean view room with a big bed. My husband was very impressed with the complimentary breakfast, he said it was the best hotel breakfast he's ever had. There were plenty of options, such as cute happy face pancakes, an omelette station and lots of delicious Filipino dishes (we all LOVED the pork tocino!!). The staff were all very kind and courteous. They always responded promptly when we needed help (fixing the blinds, and getting me an ice pack when I hurt myself surfing). The lunch and dinner a la carte menu is pretty good and big portions, but if you want a change there are some great dining options nearby. We also had a good experience taking beginner surf lessons with instructors (not affiliated with the resort, but they are often on the beach front by the hotel). Thanks to everyone who works at Costa Pacifica, you really made us feel very welcome! I hope we can come back one day!
Cristel Zech C
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 15, 2024
My very top hotel since I started travelling. The room, the employees, the food, the amenities, they are all great!! I feel like home with the room, and it is so comfortable and super beautiful. When I go back here in Baler, I will definitely choose this hotel again and again.
Response from Property: Dear Cristel, Thank you very much for your kind words and for choosing Costa Pacifica as your preferred hotel during your travels. We are truly honored to be your top choice! It brings us immense joy to hear that you found our rooms comfortable and beautiful, our employees helpful and friendly, our food delightful, and our amenities satisfactory. Your kind words are a testament to the hard work and dedication of our entire team. We strive to create a home-away-from-home experience for all our guests, and it is heartwarming to know that you feel at home with us. Your positive feedback encourages us to continue delivering exceptional service and experiences to all our guests. We look forward to welcoming you back to Costa Pacifica on your next visit to Baler. Please feel free to reach out to us directly if there is anything we can do to make your future stays even more enjoyable. Warm regards, Chris J Orta General Manager, Costa Pacifica