NH Bangkok Sukhumvit Boulevard Reviews

We chose to stay at NH Boulevard for 3 nights for our anniversary as we saw that it is newly renovated in 2024 and NH has pleasantly prepared the room for our arrival but unfortunately we did not have a pleasant experience. Room fittings are new and comfortable and service recovery from hotel duty manager Candice was amazing in meeting our needs of total 2x room changes. First room change was due to the facing of our room where the noise was super loud from the bars downstairs late into the night. 2nd room change was due to a huge cockroach found in the toilet on our last night of stay - Candice has kindly explained it is likely due to chemical cleaning the previous day and cockroach that is escaping through the pipes and facilitated another room change promptly but still not a pleasant nonetheless. Service recovery included free fruits and late check out of course, we would have rather preferred not experiencing finding roaches in the toilet.

Good hotel, I wouldn't say it's necessarily a 5 star hotel, but it's pretty much spot on for the price. Breakfast was fantastic.

Could improve on house keeping. Everything else was good.

normal city hotel, 5 stars is not enough, located on a very busy and noisy street.

Like this hotel. Room very big and nice. The problem is the TV keeps going off every 10-15 mins. Room 1106. Also stayed different room few months ago and faced same problem.  No english movie channels also which is shame

Really disappointed and not sure how NH hotel group is this bad ; I have stayed in same chain in other countries they were nice but here it’s bad Rooms were not cleaned and rooms having insects bathroom shower water not draining out etc totally disappointed

Not the best location if you wanna travel around in private hire. Is pretty near to the train station however, it is also surrounded by **** shops, so yeah you get my drift

Excellent hotel with great location and fantastic room A must stay in Sukhumvit

Great hotel in a great location. Can get a little noisy from the outside. But overall a good experience

Perfect location in Nana area... stayed at higher floors and hence the area and room is clean and well looked after.

I don’t know how they’re allowed to use the NH name. This hotel is nowhere near an international standard. The whole hotel smells musty, the rooms are not clean, they have faulty smoke detectors which will wake you up at 5am. The location is very noisy and the rooms are not at all soundproof, you will hear the BTS and the nearby mosque very early and very late. The service is appalling, with no one willing to help with anything. Do yourself a favour and stay elsewhere.

I book with trip and paid for a superior city view for a balcony; when arrive they gave me the normal superior room and didnt bother to compensate me cause i paid for a more expensive room and gave me your cheapest room. Act like nothing happen. Poor customer service at the front desk. I have to pay 3500bhat when i want invite my friend over to stay. Room is clean and location in the streets of arabic. I will never recommend this hotel to any of my mates.

Good price-quality offer with reasonable rooms and nice rooftop pool at affordable prices . Location is very challenging: messy and chaotic Soi 5 of Sukhumvit, in between kebab shops and street walkers it is not the best Thailand experience, unless your target was Nana Plaza. Taxis are often stuck in traffic for at least extra 10-15 mins departing from the hotel having to wriggle through the sois first. The rooms are reasonably furnished, but basic. Well cleaned and all basic amenities present. Staff is generally very helpful and friendly (some reception staff excepted, who may be curt, but this may also have to do with the clientele which is... Diverse.) Hotel has two towers: one with cheaper rooms and one with slightly better ones. It has a great rooftop garden pool with very friendly waitstaff and decent food. Great for hangover days. Some peculiarities: despite communicating well in advance the hotel failed to prepare rooms for check-in citing policy of 15:00 hrs (we informed them 3 weeks before expected arrival 12:00 so rooms would be ready) and in the end it took until 17:00 before rooms were made available. This type of amateurism should be avoidable in an normal NH hotel. Hotel has rude and disrespectful policies around visitors, requesting a (platonic) female guest to leave ID at reception and demanding guests sign an overnight escort service declaration. Security considerations can be made understood, but this seems mostly a ploy to monetize their proximity to nearby Nana Plaza, Bangkok's infamous redlight district. Conclusion: PRO: decent prices, good rooms, friendly and helpful service; CON: terrible location, bad hotel policies, poor organizational excellence and the rest of the clientele is also not the most high-end. Solid stay for a few days in BKK, but to be avoided if you seek a better class of city-resort experience.

Prime location in busy district, close to BTS station with many shops nearby