Holiday Inn Express Bangkok Siam, an IHG Hotel

Holiday Inn Express Bangkok Siam, an IHG Hotel Reviews

Holiday Inn Express Bangkok Siam, an IHG Hotel

889 Rama I Rd, Bangkok, ThailandView Hotel Details
Holiday Inn Express Bangkok Siam, an IHG Hotel
Holiday Inn Express Bangkok Siam, an IHG HotelHoliday Inn Express Bangkok Siam, an IHG HotelHoliday Inn Express Bangkok Siam, an IHG Hotel
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Holiday Inn Express Bangkok Siam, an IHG Hotel Guest Reviews

4.2/5
Very Good
1240 Reviews
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.2
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All Reviews(1240)
Positive reviews(1172)
Reviews with photos/video(385)
Awesome stay(143)
Easy to get around(95)
Convenient for shopping(42)
Great value for money(41)
Tasty food(39)
Strange smell in room(29)
Friendly front desk staff(27)
Close to metro(26)
Negative reviews(68)
Shina
Standard Room Non smoking
Stayed in May 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on May 5, 2024
Enjoyed my stay greatly at the hotel! Check in was smooth and efficient. Staff were very helpful and friendly too. Although we were allocated a smoking permitted room, the cigarette odour wasn't too apparent in the room. Room was spacious and generally clean. The full length window also let in plenty of natural sunlight which made the room bright and pleasant. Bed was comfortable as well. 2 pillows were provided (1 soft, 1 firm) but both were kinda too soft and thin for my liking, although my friend thought that it was very comfortable haha so I suppose it's really up to individual preference. One downside however was that the room air was kinda dry so a humidifier would be great. Breakfast was delightful and the staff there were very efficient in clearing up tables and helpful in assiting when requested. Food was delicious too. The location is fantastic. Minutes walk to mbk, siam discovery etc. Walkable to centralworld and big c too via the walkway.
Response from Property: Dear Valued Guest,Thank you for taking your time to shared us about your stay experience at Holiday Inn Express Bangkok Siam.Your review is important to us and comment from valued guest like you would be used to improve the service and facilities provide.Moreover, thank you for staying with us your feedback will definitely help us towards bettering our service and we hope to host you again soon,Warmest regards,Kridchanon K. (Mr)Guest Service Leader
Anonymous User
Standard Room Non smoking
Stayed in Apr 2024
Family
14 Reviews
4.5
/5
Great
Posted on May 1, 2024
Conveniently situated near the BTS Station and Siam Paragon, but requires correction of the Qibla direction provided as it is not accurate.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and weโ€™re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future.Sincerely, Pakamas S.(Ms)Front Office Manager
JenJenYeung
Standard Room Non smoking
Stayed in Apr 2024
Family
14 Reviews
3.7
/5
Posted on Apr 24, 2024
Good location, just 5-10 mins walk to MBK centre Staffs are friendly and helpful But the hotel itself a bit old, especially the toilet, even the hang are shaking when you hanging towel
Response from Property: Dear JenJenYeung, Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and weโ€™re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future. Sincerely, Thitirat T.Guest Service Leader
Thesunman
1 Queen Standard Stadium View
Stayed in Apr 2024
Family
14 Reviews
4.0
/5
Very Good
Posted on May 5, 2024
Holiday Inn never surprises you. But unluckily, our room had extreme odor of smoke... Nothing to blame about the service but the room itself had such odor absorbed for long time. Good location and various types of buffet breakfast. Good thing was there is Macdonald's at the first floor and convenient to grab some.
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SIAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,PeterSenior Guest Service Agent
Johnson
Standard Queen Room-Smoking
Stayed in Apr 2024
Friends
6 Reviews
3.2
/5
Posted on Apr 14, 2024
Cleanliness of the room could be more better as there are small cockroaches in the room during our 5 days stay. Air conditioning in the room was poor as we woke up in the middle of the night sweating, despite the hotel technician came and look at the unit. Breakfast was average. Location is good as it is situated near to National Stadium BTS and within main shopping areas.
Response from Property: Dear Sir/Madam,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BANGKOK SIAM.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.We looking forward to welcome you back in the future.Best Regards,Pakamas S.Front Office Manager
Ben
Standard Room Non smoking
Stayed in Apr 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Apr 12, 2024
๐˜ผ 3-๐™Ž๐™ฉ๐™–๐™ง ๐™ƒ๐™ค๐™ฉ๐™š๐™ก ๐™ฌ๐™ž๐™ฉ๐™ 5-๐™Ž๐™ฉ๐™–๐™ง ๐™Ž๐™š๐™ง๐™ซ๐™ž๐™˜๐™š! Happy with my 4D3N stay at ๐™ƒ๐™ค๐™ก๐™ž๐™™๐™–๐™ฎ ๐™„๐™ฃ๐™ฃ ๐™€๐™ญ๐™ฅ๐™ง๐™š๐™จ๐™จ ๐™Ž๐™ž๐™–๐™ข. โœ” Superb location with major shopping malls like MBK, Siam Discovery, Siam Paragon, etc within walking distance. โœ” ๐™‰๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™Ž๐™ฉ๐™–๐™™๐™ž๐™ช๐™ข ๐˜ฝ๐™๐™Ž station just right in front of the hotel. โœ” Free airport to hotel airport transfer offered by ๐™๐™ง๐™ž๐™ฅ.๐™˜๐™ค๐™ข โœ” ๐™ˆ๐™˜๐˜ฟ๐™ค๐™ฃ๐™–๐™ก๐™™'๐™จ located just below the hotel linked to the hotel lobby. โœ” 7-11 convenient stores nearby. โœ” Super friendly front desk staff that are all out to please, going the extra smile with value-added services such as taxi booking, printing of boarding pass, massage centre reservations, etc. โœ” Breakfast is included with decent buffet spread. Overall a very satisfied stay and I wonโ€™t hesitate to recommend ๐™ƒ๐™ค๐™ก๐™ž๐™™๐™–๐™ฎ ๐™„๐™ฃ๐™ฃ ๐™€๐™ญ๐™ฅ๐™ง๐™š๐™จ๐™จ ๐™Ž๐™ž๐™–๐™ข to anyone visiting Bangkok.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
Anonymous User
Standard Twin Room with City View Non-Smoking
Stayed in Mar 2024
Family
12 Reviews
4.5
/5
Great
Posted on Apr 1, 2024
Hotel was accessible and near bts national stadium. Staff were very accomodating and the airport transfer at the lonby is cheaper than booking online.
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SIAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,Kridchanon KGuest Service Leader
Guest User
Standard Twin Room
Stayed in Mar 2024
Family
4 Reviews
4.7
/5
Amazing
Posted on Mar 26, 2024
Location very near BTS. Room size is spacious with necessary items included. Service is good and meet the request. Breakfast quality is better than expected for this charge.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
Anonymous User
Standard Twin Room
Stayed in Mar 2024
Family
1 Reviews
3.7
/5
Posted on Mar 20, 2024
room was average, not very big and clean. pillows were too soft even though it was labeled firm .. lobby was pretty small area. food was bad, we expected better breakfast for the branding of the hotel.. can skip breakfast for better local food outside. Near to national stadium bts and mbk, siam malls, thatโ€™s the good part about it. but far from pratunam area.
Response from Property: Dear Valued Guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Bangkok Siam.We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us anytime Sincerely,Kridchanon K.Guest Service Leader
Ron_see
Standard Room Non smoking
Stayed in Feb 2024
Friends
2 Reviews
5.0
/5
Outstanding
Posted on Feb 27, 2024
Room was clean and location of the hotel is a plus point as it near to National Stadium BTS stations.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and weโ€™re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future.Sincerely, Wasin P.Guest Service Leader
Pentip Chiochankidkarn
Standard Room Non smoking
Stayed in Apr 2024
Family
7 Reviews
5.0
/5
Outstanding
Posted on Apr 8, 2024
Good location, Good bed to sleep.. clean and friendly staff
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SIAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,Kridchanon KGuest Service Leader
Clem85
Standard Twin Room Non smoking
Stayed in Jan 2024
Friends
8 Reviews
5.0
/5
Outstanding
Posted on Jan 31, 2024
Excellent hotel at great location, next to stadium BTS which is less than 5 min walk awayโ€ฆeasy to explore all of Thailand via the BTS including the famous Factory Coffee, Platinum Mall, MBK, Siam Paragon just to mention a few :) Opportunities are endless. Will definitely be back.
6/7
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
Guest User
1 Queen Bed Standard City View
Stayed in Jan 2024
Business travellers
6 Reviews
5.0
/5
Outstanding
Posted on Jan 19, 2024
No complaint except their air conditional at breakfast place are super cold ๐Ÿฅถ๐Ÿฅถ๐Ÿฅถ Room are comfortable, bed are super nice. I love their pillow so much ๐Ÿ˜๐Ÿ˜๐Ÿ˜
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SIAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,Kridchanon KGuest Service Leader
Anonymous User
Standard Twin Room
Stayed in Jan 2024
Friends
2 Reviews
5.0
/5
Outstanding
Posted on Feb 26, 2024
Decent clean hotel with adequate amenities and free breakfast near National Stadium BTS. They were able to fulfill most of my request during check-in with a big nice smile. Water pressure in shower is strong too.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
H.Lim
Standard Room Non smoking
Stayed in Jan 2024
Solo travellers
5 Reviews
5.0
/5
Outstanding
Posted on Jan 18, 2024
The front desk team always make you feel warm and helpful, they can communicate with English well. I love this hotel and extend another 2 night. Will be back soon.
Response from Property: Dear H.Lim,Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and weโ€™re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future.Sincerely, Pakamas S.(Ms)Front Office Manager