Arawana Express Phromphong

Stayed at Arawana again for its convenient location; again, a short - 1 night stay. The stuff are nice, the room was OK clean though shower might benefit from some repairs. A practical stay for a few nights.

The location just 5 minute from phrom phong station(green line). The staff was very good, drinking water and clean room everyday

I Bern stayed this hotel for 3 night , had own small kitchen , microwave, the location near by bts only walk 5-7 minutes to station, the staff very helpful just bit WiFi I had issues with after that all good & I will visit again sometime.

I wish to highlight my disappointment about the hotel management. I was being accused by the hotel manager of sexual harassment towards their housekeeper. On the March 19th morning, l approached/requested a favour from the housekeepers for my laundry and jokingly one of the younger lady pointing at the older lady saying " girlfriend, girlfriend " ( due to language barriers l presumes to be my girlfriend) but out of joke l say ok ok and left the hotel. At about 11 am as I forgotten my phone and came back to my room. At that time the older lady is in the process of making up my room and l say " l forgotten my phone " she handed over the phone to me. While she is doing the cleaning (90% done) l had to stand at the corridor but because due to the hot weather in Bangkok l was sweating/body is so hot. And l told her politely it's ok already and asked her to leave because l wanted to take a shower.Yes l agreed l did say " you girlfriend " out of joke and she answered no, no and left politely. About half an hour later the lady manager came and knocked on my room and finger pointing at me " you don't do that to my staff" infront of the housekeepers, l was surprised and puzzled then asked what is going on ? Followed by more confronting languages " l can check your records bcoz my husband is an immigration officer " so what 's the big deal then. When l insisted what is going on. " you hug and push my staff (old lady) onto the bed " which l totally denied. ( Luckily my room's door was kept ajar at that time.) As a manager with elephant title but with small brains, you may think you're damn smart, trying to act tough and show off, your professionalism is totally ZERO. But if a person with sounded mentality, after receiving the report from the victim, he or she should had come to me and verify the story before finger pointing thinking it's a kid games. Lastly l would like to advice the manager " ln future should you plan to plant this type of stories, please make it look like more genuine rather than a half cooked actor. And l did ask her to do investigation " WHO IS LIEING " but she reluctant to entertain my request. And from their conversations and body language l supposed the housekeepers is telling lie.

I booked 4 nights at Arawana Express Phromphong but checked out after just one. While the front desk staff were kind, the condition of the room I was given was unacceptable and nothing like the photos on the booking site. Overall it felt like a total scam, and the hotel manager does not seem interested in presenting the reality of the situation to the guests. The room was small, very old, and poorly maintained. The bathroom had mould and a broken shower door, with such poor lighting it felt unsanitary. The general atmosphere was uncomfortable—it genuinely felt like cockroaches or even rats might crawl out from under the bed. Based on reviews I’ve read since, it seems this particular room has received repeated complaints. It’s unclear why the hotel still offers it. While the air conditioning worked, that's one of the only positives I can mention. Otherwise, the space was dirty, noisy, and not at all worth the price I paid. For just 5 USD more per night, I found a far better hotel literally around the corner—clean, well-lit, nice staff, and exactly as advertised. I was misled and disappointed by this experience. My hotel experiences in Bangkok have otherwise been great, but with this establishement I left after just one night because the room conditions were simply unacceptable. I strongly advise others to avoid booking this hotel until the rooms have been properly renovated and thoroughly cleaned. No guest should have to deal with this level of neglect, especially when the listing presents such a different picture.

1. Room is extremely small. Furnitures are old. Bedsheet stains. Towels are yellowish. Smelly toilets. Dim light in the toilet. Slippery floor. TV not working.there is no bedroom slippers, toothbrushes etc and Breakfast at 150TBH. as stated on trip.com. pLease prepare your own. 2. Staff are helpful though 3. Location is the very very convenient. less than 5 mins from Phrom Phong MRT. a 7-11 just next to the hotel. Many local eatries, decent massages nearby. EMporium, Emquarter, EMsphere are within walking distance.