To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.5
Service9.0
Cleanliness9.0
Christeyen
Deluxe king Room
Stayed in Mar 2025
Couples
10 review
10/10
Outstanding
Posted on May 7, 2025
A really wonderful experience and awesome hotel.
Bar is the nightlife of the island and the food is high standard A La Carte, to be honest I prefer more local foods which are pretty close by too.
There is a local store on site and a place to rent bikes everything is really convenient.
We had a beach front room and the view was brilliant it really is a well located hotel.
Don’t expect everything to be super cheap but it barely breaks the bank.
Oh and don’t forget to check out the 9pm fire show.
6/15
Response from Property: Dear Christeyen,Thank you very much for your review, but it might be possible that your comments were meant for a different hotel as we are a city hotel in the center of Bangkok and not a beach hotel and are not on an island.Nevertheless we would love you to stay with us and enjoy all the excitment Bangkok has to offer.GLOWing regards,Michael Zeller
VK29VK
Deluxe Corner King Room
Stayed in Apr 2025
Couples
1 review
10/10
Outstanding
Posted on Jun 2, 2025
We had a wonderful stay at this hotel! The staff were extremely friendly, professional, and always ready to help. Check-in was smooth, and they even offered us welcome drinks. The room was clean, well-maintained, and had all the amenities we needed. Housekeeping was prompt and efficient. Breakfast had a wide variety and was delicious. Highly recommend for anyone looking for great service and a relaxing stay! And the location was superb. Definitely, we will come back again.
Anonymous User
Deluxe king Room
Stayed in Apr 2025
Couples
3 review
9.5/10
Amazing
Posted on May 20, 2025
Every staff including the chamber maids were very friendly and helpful, will definitely come back again. Room was clean but too few charging points. They fulfilled what I requested but would be better if early check in and late check out is given as well. But other than that, location is great.
Response from Property: Dear Guest,Thank you for your kind words regarding our friendly staff and the cleanliness of your room. We appreciate your feedback about the charging points and your request for early check-in and late check-out. While we strive to accommodate requests, these are subject to availability. We look forward to welcoming you back for another great stay.GLOWing regards,Michael Zeller
Anonymous User
Deluxe Corner King Room
Stayed in Apr 2025
Couples
1 review
10/10
Outstanding
Posted on May 19, 2025
Wouldn’t regret booking this hotel again. It is affordable and near shopping malls. Room is spacious and clean. Will come back again.
Response from Property: Dear Valued Guest,Thank you for your kind words and for choosing VELA Dhi GLOW Pratunam. We are delighted to hear that you enjoyed your stay and appreciated our convenient location and spacious accommodations. We look forward to welcoming you back soon.GLOWing regards,Michael Zeller
Tan00
Deluxe Corner King Room
Stayed in Apr 2025
Family
7 review
8.5/10
Very Good
Posted on May 21, 2025
The location is good and the service is not bad, very suitable for girls who want to shop at pratunam. The room is big and the bathroom is big also. Room is clean and don’t have any bad smell. The only problem I had was the water are only provide 4 bottles a day, if we need more need to charge 20baht per bottle, we think is was not enough for a room.
Response from Property: Dear Tan00,Thank you for your kind feedback regarding our location and room facilities. We are pleased to hear that you enjoyed your stay. We understand your concern about the bottled water provision. Our hotel policy allows for a maximum of four complimentary bottles per day, and any additional bottles are available for purchase, we would also like to mention that at our refill staion on the 7th floor water as well herbal drinks are available free of charge 24/7. We appreciate your understanding and value your suggestions as we continuously strive to enhance our guest experience.GLOWing regards,Michael Zeller
Yee11
Deluxe king Room
Stayed in Apr 2025
Couples
33 review
10/10
Outstanding
Posted on May 18, 2025
Revisiting VELA Dhi GLOW Pratunam was once again a fantastic experience. Although I couldn’t check in immediately upon arrival, the hotel promptly helped bring my luggage up to the room when is ready, allowing me to head out for lunch without worry — a small gesture that really enhanced the overall experience.
One of the conveniences I appreciate about this hotel is the ability to order food delivery and have it left securely at the lobby — hassle-free and efficient. This adds a lot of flexibility, especially after a long day out exploring.
Another highlight was the option for a late check-out in the evening, available for a very reasonable fee. It made the departure much more relaxed and convenient, especially for travelers with evening flights.
The only slight drawback this time around was the ongoing road construction on the main road leading to the hotel. While it didn’t significantly affect my stay, it was noticeably different from my previous visit and may cause minor inconvenience for guests arriving or departing.
Overall, VELA Dhi GLOW Pratunam continues to deliver a reliable and comfortable stay with thoughtful service and great flexibility.
Response from Property: Dear Yee11,Thank you for taking the time to share your experience at VELA Dhi GLOW Pratunam. We are delighted to hear that your return visit was another fantastic experience and that our team was able to assist you with your luggage, enhancing your stay.We appreciate your acknowledgment of our food delivery service and the option for late check-out, both of which aim to provide our guests with convenience and flexibility. Your feedback regarding the road construction is noted, and we understand that such factors can influence your overall experience. We are committed to maintaining a high standard of service and guest satisfaction, and it is rewarding to know that our efforts resonate with you. We look forward to welcoming you back for another memorable stay.GLOWing regards,Michael Zeller
Anonymous User
Deluxe king Room
Stayed in Apr 2025
Travel with friends
30 review
10/10
Outstanding
Posted on May 25, 2025
Convenient location, but below was doing construction therefore usually cars stopped at main road for drop off.
Dubudubu
Deluxe king Room
Stayed in Apr 2025
Couples
12 review
8.0/10
Very Good
Posted on May 18, 2025
Overall a good stay, good location accessible to all the mall, good services. With massage at the same level as well. Breakfast was good with different variety of foods.
Bed was big, but pillows are too soft (there is option to get other pillows if it doesn’t suit you)
1 thing is the hotel not near BTS station.
Response from Property: Dear Dubudubu,Thank you for your positive feedback! We are delighted to hear you enjoyed our location, services, and breakfast variety. We appreciate your note about the pillows; please remember that there is a Pillow Menu in every room for your comfort. As for the proximity to the BTS station, we understand this may be a consideration for some guests. We hope to welcome you back for another pleasant stay in the future.GLOWing regards,Michael Zeller
Anonymous User
Deluxe king Room
Stayed in Apr 2025
Couples
2 review
9.0/10
Great
Posted on May 12, 2025
Great service from them, hotel is clean too! Location wise is really great, but because it's located in central so it'll be always congestion there. Overall it's a great stay!
Response from Property: Dear Guest,Thank you for your kind words regarding our service and cleanliness. We appreciate your understanding of the central location's congestion and are delighted you enjoyed your stay with us.GLOWing regards,Michael Zeller
Dtlh
Deluxe twin Room
Stayed in Apr 2025
Travel with friends
5 review
10/10
Outstanding
Posted on May 16, 2025
Very good and friendly service. Have been staying in this hotel for the past 7-8 years. Will return again
Response from Property: Dear Dtlh,Thank you for your kind words regarding our service. We are delighted to hear that you have enjoyed your stays with us over the years, and we look forward to welcoming you back again soon.GLOWing regards,Michael Zeller