Manhattan Hotel Bangkok

Room was big and condition a bit old. Location was perfect with BTS, MRT and T21 Mall within short walk. Lots of amenities nearby. Aircon was preset at 25-26 degrees and was not adjustable. Took a long time to cool down the room. Spent 4 nights there and the aircon was leaking water on the last night. Technician came to repair and set the temperate to 22-23 degrees to stop the leak. Had to wait for housekeeper to come clean up the water

They were an hour late giving me a room for check in so they gave me a late checkout which was nice of them…. But yeah… the room was even more of a death trap than the first room I had booked but the location was too good so I stayed again. Haha. Not for the unbalanced or dopey… those floorboards will have you tripping everywhere!!!!

Great convenient location a block off bustling Sukumvitt.

Overall, this is a nice hotel located in a lively area, and the rooms are both clean and comfortable. A thoughtful touch is the inclusion of an umbrella in the room, which is handy if you need it. The room service was satisfactory for my needs. However, the biggest drawback is the subpar service. The staff generally seemed unfriendly and rarely smiled. One incident stood out in particular involving a staff member named 'Bing' (according to him, though he wasn't wearing a nametag). He shouted at me aggressively as I was about to enter the lift, calling out, 'Hello, you come over here.' When I clarified if he was speaking to me, he sternly replied, 'Yes, you.' His tone was unnecessarily harsh, especially as I was a calm and respectful guest. While I understand he may have been doing his job, his manner felt more like an interrogation than hospitality. It was embarrassing and brought shame to me and my friend and felt completely uncalled for. I don’t expect staff to always smile—I know the job can be tiring—but a polite tone should still be maintained. After all, I was a guest and in no way acting out of line or showing aggression. Totally ruined my experience. The check-in process was also quite slow, and I found the 1,000 baht deposit requirement to be unnecessary. There were a few other minor issues: no toothbrushes were provided, the shower gel wasn’t refilled when used up, and the shower temperature was difficult to regulate, staying more on the hot side. Additionally, the lifts were slow and the buttons seemed poorly maintained. Despite these shortcomings, the hotel’s location and amenities are excellent. I would recommend it for those reasons, though be prepared for a less-than-welcoming reception experience. That said, the housekeeping and breakfast staff were much friendlier, greeting guests with a smile and a warm 'good morning,' which made for a pleasant contrast.

Excellent location and very friendly services. Very clean room with good hot water shower. Breakfast is good and many good enough dishes

The hotel was conveniently located and provided a comfortable base. The room was neat and tidy, which was nice. However, a friendlier approach from the staff would have improved the experience. Overall, it was an acceptable stay, with room for improvement in the hospitality department. Despite this, the location was convenient for my plans.