Kempinski Hotel Grand Arena Bansko
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Kempinski Hotel Grand Arena Bansko
No.1 of Luxury Hotels in Blagoevgrad
кв. Грамадето, "Pirin" Str. 96, Bansko, Blagoevgrad 2770, Bulgaria
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Last booked 13 hrs ago












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Amenities
Sunbathing Area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse Riding
Hiking
Sauna
Spa
All amenities
Property Description
Situated at the foot of the Pirin Mountain/ the Kempinski Hotel Grand Arena in Bansko welcomes you to its new alpine and spa resort/ whether you come for winter skiing or for summer mountaineering/ biking/ trekking or paragliding. The hotel is situated opposite the avant-garde gondola station that takes you all the way up the 2500 m high snow capped slopes/ half pipes and biathlon track. Spoil yourself in the unique Kempinski The SPA.
Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality we implemented Kempinski White Glove Services.
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9.3/10
Super............
All 69 reviews
Surroundings
Train: Dobrinishte
(7.6 km)
Train: Yakoruda
(35.0 km)
Landmarks: Highland Club Bansko
(<100m)
Landmarks: Sankiyski Ski Snowboard Hire & School in Bansko
(<100m)
Landmarks: Recovery Lounge Bansko
(<100m)
Landmarks: Method Snow School
(100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Deluxe Room with Mountain View
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Toothpaste
Curtain
Butler Service
Check Availability

10
Deluxe King Room with Mountain View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability

9
Deluxe King Room with Town View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability

12
Deluxe Twin Room with Town View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability

12
Deluxe Twin Room with Mountain View
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
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Guest Reviews
9.3/10
Great
69 reviews
- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.3
Average for similar properties in Bansko

Review summary
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Location: The hotel is highly regarded for its prime location, situated next to a ski lift, making it ideal for skiing enthusiasts.(based on 1 review)

Guest User
March 13, 2023
We spent three nights at the hotel. There is no doubt that the hotel meets all the standards expected of the Kempinski chain. The hotel manager (Mr. Roger) walks around among the guests all day, is interested in their well-being and gives good recommendations regarding spending time in the city. One of the evenings (on the recommendation of the hotel manager) we ate at the sushi restaurant in the hotel. Excellent food. The chef cooks in front of you and serves not only excellent food but gives a performance. Recommended!!!

Guest User
October 2, 2022
Super............

ALEKSANDR KUZMIN
November 23, 2024
Everything is good, we stayed there 3 times. Only on Friday and Saturday there are a lot of people and there is not enough space for everyone in the restaurant, book in advance!
Original TextTranslation provided by Google

Guest User
February 6, 2025
I really liked it, the staff is very nice and clean
Original TextTranslation provided by Google

Guest User
November 24, 2022
The accommodation was very neat with many facilities.
The location is very good next to a ski lift.
It has parking. Very helpful staff!
They upgraded me to a mountain view room.
The room had an espresso machine, kettle,
water and ingredients for tea and coffee.
The mattress is perfect! Clean and quiet!
The hotel has a luxurious Spa!
The breakfast was excellent!
While on booking
I immediately paid the value of the room
with credit card,
the clerk at the reception
it didn't look in their system
my payment and asked me
to re-pay the value of the overnight stay.
I told her that I had already paid the value
of the room reservation.
The next day at check out
they asked me to pay for the night again.
I showed the proof of payment
that Trip.com had sent me
then the employee stated that he would have to confirm it
manager...after waiting a few more minutes
they acknowledged my payment.
Unfortunately the delay and lack of information
the payment was unreasonable for a 5 star hotel.
Original TextTranslation provided by Google

ZHANGXUN 🚀
September 14, 2023
What a great Kempinski! The best experience in Bansko~
Original TextTranslation provided by Google

Atis Z
June 16, 2025

This hotel has always been and remains by far the best in Bansko - the first thing to mention is a very attentive and professional service throughout the hotel, followed by a great choice of different dining venues and a great spa with indoor and outdoor pools. All of that is complemented by amazing scenery with spectacular Pirin Mountains as a backdrop. Highly recommended any time of the year!

MariaK130
June 13, 2025

We love coming back to Kempinski Bansko because the experience is always 5* It’s cozy, peaceful and our anniversary was perfect! Thank you for your hospitality and looking forward to our next visit! I cannot think of a downside! Great job!!!
Services & Amenities
Most Popular Amenities
Sunbathing Area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse Riding
Hiking
Sauna
Spa
Massage Room
Fitness Room
Private parking
Additional charge
Car Charging Facilities
Airport pick-up
Additional charge
Car Rental
Bar
Tennis Court
Billiards Room
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage

Indoor swimming pool

Outdoor swimming pool

Spa

Fitness Room

Bar

Restaurant

Meeting Room

Children's Playground

Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €10.00 (approx. £8.67) Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Valet Parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Bulgarian
Food & Drink
Snack Bar
Halal meals provided
Bar
Lobby Bar
Room Service
Health & Wellness
Spa
Billiards Room
Tennis Court
Horse Riding
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Mountain Climbing
Off-site
Mountain Biking
Off-site
Skiing Gear Storage
Rock Climbing
Off-site
Body Care
Phototherapy
Ski Lessons
Off-site
Ski Passes
Hiking
Skiing
Foot Bath
Activities
Eco Tours
Off-site
Fishing
Public Areas
Barbecue
Additional charge
No Smoking in Public Areas
Garden
ATM
Elevator
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Kids' Club
Children's Pool
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Additional charge
Audio Visual Equipment
Wedding Service
Meeting Room
Additional charge
Business Center
Accessibility
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. £17.33) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2005
- Renovated: 2019
- Number of Rooms: 151
Situated at the foot of the Pirin Mountain/ the Kempinski Hotel Grand Arena in Bansko welcomes you to its new alpine and spa resort/ whether you come for winter skiing or for summer mountaineering/ biking/ trekking or paragliding. The hotel is situated opposite the avant-garde gondola station that takes you all the way up the 2500 m high snow capped slopes/ half pipes and biathlon track. Spoil yourself in the unique Kempinski The SPA.
Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality we implemented Kempinski White Glove Services.
Frequently Asked Questions
What are some things to do near Kempinski Hotel Grand Arena Bansko?
You can visit the following landmarks near Kempinski Hotel Grand Arena Bansko: Highland Club Bansko, <100m from your search (straight-line distance). What are some things to do near Kempinski Hotel Grand Arena Bansko?
What amenities and services does Kempinski Hotel Grand Arena Bansko have?
Kempinski Hotel Grand Arena Bansko has the following amenities and services: Shuttle Bus Service.What amenities and services does Kempinski Hotel Grand Arena Bansko have?
Does Kempinski Hotel Grand Arena Bansko have a swimming pool?
Yes, Kempinski Hotel Grand Arena Bansko has a pool.Does Kempinski Hotel Grand Arena Bansko have a swimming pool?
Does Kempinski Hotel Grand Arena Bansko provide breakfast?
Yes, guests at Kempinski Hotel Grand Arena Bansko can enjoy breakfast during their stay. Breakfast option(s): Gluten-free, Vegan, Vegetarian. Does Kempinski Hotel Grand Arena Bansko provide breakfast?
Are pets allowed at Kempinski Hotel Grand Arena Bansko?
Yes, Kempinski Hotel Grand Arena Bansko is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Kempinski Hotel Grand Arena Bansko?
What are the check-in and check-out times at Kempinski Hotel Grand Arena Bansko?
The check-in time at Kempinski Hotel Grand Arena Bansko is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Kempinski Hotel Grand Arena Bansko?
How much does it cost to stay at Kempinski Hotel Grand Arena Bansko?
Prices at Kempinski Hotel Grand Arena Bansko are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Kempinski Hotel Grand Arena Bansko?
About This Property
Distance to Train Station | 34.98KM |
---|---|
Average Price From | GBP147 |
Hotel Star Rating | 5 |