Kempinski Hotel Grand Arena Bansko
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1 night
1 room, 2 adults, 0 children
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Kempinski Hotel Grand Arena Bansko

No.1 of Luxury Hotels in Blagoevgrad
кв. Грамадето, "Pirin" Str. 96, Bansko, Blagoevgrad 2770, Bulgaria
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hotel overview picture
Last booked 13 hrs ago
Highlights
Ideal location
Delicious breakfast
Sparkling clean
Top local pick
Lots to do
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Amenities
Sunbathing Area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse Riding
Hiking
Sauna
Spa
All amenities
Property Description
Situated at the foot of the Pirin Mountain/ the Kempinski Hotel Grand Arena in Bansko welcomes you to its new alpine and spa resort/ whether you come for winter skiing or for summer mountaineering/ biking/ trekking or paragliding. The hotel is situated opposite the avant-garde gondola station that takes you all the way up the 2500 m high snow capped slopes/ half pipes and biathlon track. Spoil yourself in the unique Kempinski The SPA. Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality we implemented Kempinski White Glove Services.
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9.3/10
Great
Super............
All 69 reviews
Surroundings
Train: Dobrinishte
(7.6 km)
Train: Yakoruda
(35.0 km)
Landmarks: Highland Club Bansko
(<100m)
Landmarks: Sankiyski Ski Snowboard Hire & School in Bansko
(<100m)
Landmarks: Recovery Lounge Bansko
(<100m)
Landmarks: Method Snow School
(100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room with Mountain View

Deluxe Room with Mountain View

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Toothpaste
Curtain
Butler Service
Room Details
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Deluxe King Room with Mountain View
10

Deluxe King Room with Mountain View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Deluxe King Room with Town View
9

Deluxe King Room with Town View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Deluxe Twin Room with Town View
12

Deluxe Twin Room with Town View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Deluxe Twin Room with Mountain View
12

Deluxe Twin Room with Mountain View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

9.3/10
Great
69 reviews
  • Cleanliness9.3
  • Amenities9.3
  • Location9.3
  • Service9.3
Average for similar properties in Bansko
Most Mentioned
Review summary
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Location: The hotel is highly regarded for its prime location, situated next to a ski lift, making it ideal for skiing enthusiasts.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 13, 2023
We spent three nights at the hotel. There is no doubt that the hotel meets all the standards expected of the Kempinski chain. The hotel manager (Mr. Roger) walks around among the guests all day, is interested in their well-being and gives good recommendations regarding spending time in the city. One of the evenings (on the recommendation of the hotel manager) we ate at the sushi restaurant in the hotel. Excellent food. The chef cooks in front of you and serves not only excellent food but gives a performance. Recommended!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 2, 2022
Super............
A‍L‍E‍K‍S‍A‍N‍D‍R‍ ‍ ‍K‍U‍Z‍M‍I‍N
November 23, 2024
Everything is good, we stayed there 3 times. Only on Friday and Saturday there are a lot of people and there is not enough space for everyone in the restaurant, book in advance!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 6, 2025
I really liked it, the staff is very nice and clean
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2022
The accommodation was very neat with many facilities. The location is very good next to a ski lift. It has parking. Very helpful staff! They upgraded me to a mountain view room. The room had an espresso machine, kettle, water and ingredients for tea and coffee. The mattress is perfect! Clean and quiet! The hotel has a luxurious Spa! The breakfast was excellent! While on booking I immediately paid the value of the room with credit card, the clerk at the reception it didn't look in their system my payment and asked me to re-pay the value of the overnight stay. I told her that I had already paid the value of the room reservation. The next day at check out they asked me to pay for the night again. I showed the proof of payment that Trip.com had sent me then the employee stated that he would have to confirm it manager...after waiting a few more minutes they acknowledged my payment. Unfortunately the delay and lack of information the payment was unreasonable for a 5 star hotel.
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ZHANGXUN 🚀
September 14, 2023
What a great Kempinski! The best experience in Bansko~
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A‍t‍i‍s‍ ‍Z
June 16, 2025
This hotel has always been and remains by far the best in Bansko - the first thing to mention is a very attentive and professional service throughout the hotel, followed by a great choice of different dining venues and a great spa with indoor and outdoor pools. All of that is complemented by amazing scenery with spectacular Pirin Mountains as a backdrop. Highly recommended any time of the year!
M‍a‍r‍i‍a‍K‍1‍3‍0
June 13, 2025
We love coming back to Kempinski Bansko because the experience is always 5* It’s cozy, peaceful and our anniversary was perfect! Thank you for your hospitality and looking forward to our next visit! I cannot think of a downside! Great job!!!

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €10.00 (approx. £8.67) Daily. Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. £17.33) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2005
  • Renovated: 2019
  • Number of Rooms: 151
Situated at the foot of the Pirin Mountain/ the Kempinski Hotel Grand Arena in Bansko welcomes you to its new alpine and spa resort/ whether you come for winter skiing or for summer mountaineering/ biking/ trekking or paragliding. The hotel is situated opposite the avant-garde gondola station that takes you all the way up the 2500 m high snow capped slopes/ half pipes and biathlon track. Spoil yourself in the unique Kempinski The SPA. Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality we implemented Kempinski White Glove Services.

Frequently Asked Questions

What are some things to do near Kempinski Hotel Grand Arena Bansko?

You can visit the following landmarks near Kempinski Hotel Grand Arena Bansko: Highland Club Bansko, <100m from your search (straight-line distance).

What amenities and services does Kempinski Hotel Grand Arena Bansko have?

Kempinski Hotel Grand Arena Bansko has the following amenities and services: Shuttle Bus Service.

Does Kempinski Hotel Grand Arena Bansko have a swimming pool?

Yes, Kempinski Hotel Grand Arena Bansko has a pool.

Does Kempinski Hotel Grand Arena Bansko provide breakfast?

Yes, guests at Kempinski Hotel Grand Arena Bansko can enjoy breakfast during their stay. Breakfast option(s): Gluten-free, Vegan, Vegetarian.

Are pets allowed at Kempinski Hotel Grand Arena Bansko?

Yes, Kempinski Hotel Grand Arena Bansko is a pet-friendly hotel, but it is best to call ahead to confirm.

What are the check-in and check-out times at Kempinski Hotel Grand Arena Bansko?

The check-in time at Kempinski Hotel Grand Arena Bansko is 15:00 and the check-out time is 12:00.

How much does it cost to stay at Kempinski Hotel Grand Arena Bansko?

Prices at Kempinski Hotel Grand Arena Bansko are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Distance to Train Station34.98KM
Average Price FromGBP147
Hotel Star Rating5