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9.6/10
Amazing
Kkaren.with.a.catNice bathroom and very spacious king room. Soundproofing is pretty good, barely hear much noise from outside. Bed is on the softer side but still had a good sleep.
GGuest UserIt’s more like a 4 stars hotel but not 5 stars. It is still a very good hotel and we had a good stay. The heated rooftop swimming pool is a plus ! However, upon arrival, no one assisted us with our luggage. We had to bring all of them up to the room by ourselves. Some amenities are missing in the room, no toothbrush, nor cottons, shower cap and etc. No glassware and neither minibar in the room. It is a nice hotel but pls don’t expect a 5 star service and amenities.
1107709****The hotel was clearly recently renovated, with beautiful colors, nice rooms, and a decent breakfast. It's located in a safe area of Miraflores and has many Chinese guests. The only downside was that check-in wasn't until 3 PM. We arrived at 2 PM and waited a long time in the lobby on the third floor, with the staff repeatedly saying the rooms weren't cleaned properly. Otherwise, it was fine, and the price wasn't too expensive.
SShaneThe location of the hotel is very good, in mira flores, walk two or three minutes to the seaside love park, you can take the most famous seaside cliff scenery. A few hundred meters from the hotel, there is the world's first restaurant
But the sea view room is not facing the sea, you can not book a sea view room.  The hotel as a whole is more like a boutique hotel than a luxury hotel, small and exquisite.
In addition, the booking price on the same day is four or five hundred cheaper than the advance booking, which is a big bug.
AA.Lo25The hotel is good, but the second night we felt the room a little bit cold and they had no extra blankets. They leave coffee and cookies to have at anytime in the hall and the breakfast food is pretty complete. The only problem with breakfast is that on the first day we went one hour before closing and they were not paying attention on missing stuff like bowls, milk, hot water, spoons, glasses, so we had to ask for those everytime instead of them just renewing it. They were nice and happy to bring them to us but the fact that we (and others at the same time) had to do it was pretty annoying.
GGuest UserWhen I paid it in TRIP it was supposed to be all inclusive even the taxes Thera what I read in my payment, however when I arrived they asked me to pay taxes again because I am Peruvian and I got into Peru . But I already paid taxes. My complaint is basically go both TRIP and IBIS.
SS_KKWe stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
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However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
GGuest UserI visited Lima for the first time to attend the Peru 2023 Defense Exhibition and to have a business meeting. It was in a very good location for business and downtown work for 4 nights and 5 days, and the staff were very friendly. thank you ^^
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