Top rated hotels in Barcelona

Lugaris Beach Apartments
4.3/5101 Reviews
Poblenou
I came across this apartment complex on a popular booking website. I usually like to book direct if I can so I booked the trip on the Lugaris website...BIG MISTAKE. On arrival when paying the final balance I questioned the amount they requested to pay and it became apparent that there were 2 rooms booked in our name, I had only booked one. The staff member said that this ”sometimes happens” on their system and we needed to pay the outstanding balance including the first night on the second room and they would speak to the manager the next day to see if we could get our money back. I felt uncomfortable about this but after a journey with our family we were left with no option but to pay or lose what we had paid so far and somehow find alternative accommodation. We returned the next day as requested but they had not spoken to the manager and told to come back the next day... you can guess where this is going and even though we returned every day and they said they would get back to us in the end...nothing. No response no refund. Felt totally robbed especially as this is obviously not the first time this has happened and there is an issue with their web bookings. It hung over our heads the entire holiday and felt disappointed I had chosen to book through them. On the positive side the apartment itself was a great size, plenty of space and we lucked out with a sea view, The location is good being close to a quiet part of the beach, plenty of shops and restaurants in the local area that were all very welcoming. 10 minute walk to the metro for getting into the centre and we also walked along the sea front to the centre on two occasions...about a 40 minute walk with our children aged 6, 9 & 13. Overall would definitely choose to stay in this area again just not this apartment. If you must book this apartment I'd advise using a 3rd party booking site rather that risking using the Lugaris site and being overcharged.
Apartments Hotel Sant Pau
4.1/51 Reviews
There is everything from the necessary, perhaps except for the teapot. Dry, warm, clean.

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