Guest User
May 21, 2025
Booked in to a Premier Plus and simply was conned! The room was dirty, the air con was faulty and the latches on the window were coming off so all in all it had the air of apathy. Despite having Premier Plus, the room was supposed to have certain extras such as better Wi-Fi ( nope) and bottled water and coffee pods etc. The cleaner obviously thought it didn’t matter to stock and clean the room so it resembled a good example of their apathetic staff only exemplified by the reception staff who were clueless and indifferent. Add the overall look of the place, the awful location, lack of local amenities then possibly prison is a better option- a dump!! Front of house staff are useless and have no intention of helping, Lingering fish smell throughout the restaurant, if you can call it that after climbing over food all over the floors, then got told there was no hot food and gave a pathetic excuse that the chef hadn’t turned up, this happened on my previous stay just a week before. Avoid if possible!!!