Best Hotels near Emmanuel Church, Basildon District

Only stayed for one night but i cannot fault this hotel in any way. room was fully air conditioned with ironing board and iron tea and coffee making facilities and TV. beds were so comfy and room was spotless. staff from check in to bar / kitchen staff were spot on. lovely venue with everything needed for a comfy nights stay 😁😁

Oh dear. Emailed this hotel prior to booking to confirm their pet policy and charges per dog. Got an email back saying £5.00 per dog, per night (which coincided with internet research on this hotel & prior reviews). Booked this hotel and was then emailed by the same Receptionist to say the price per dog is £15.00 per night. When I questioned it, I was told they made a typo in the original email and their prices had recently gone up too.. Still, we went ahead and booked as we had little choice in the area and paid £90 for us & £60 for the dogs in total for the two nights. Upon check in, we were handed a key card and a little dog waste bag holder which was a nice gesture. From the outside, this place looks alright. Inside our room, it was awful. Carpets are so old and filthy - didn’t want to step on them without shoes on. The bed was okay. The furniture in the room was all very dated. Bathroom was disgusting - flush had to be pushed hard to make it work, mirror had brown cracks in numerous parts, sink was cracked, taps were terribly stained and shower tiles were yellow. Behind the bathroom door, it had been slammed so hard many times that the wall had a door knob shaped deep hole in it. The walls in the whole room were off colour and textured - felt like we were in a prison cell to be honest. Spent the minimum amount of time in the room that we possibly could. It’s unbelievable that they charge so much per dog really and absolutely nothing was provided for them other than the little bag holder - it should have been £5.00 per dog per night as it originally was advertised online. Did not complain to Reception as we understand this is a budget hotel but would NEVER stay here again. The only positives we could find were free parking, they allow dogs and it was quiet during our stay - for every other reason, I would avoid. Whole place needs a refurb and then they could charge more per room.

very suitable for leisure vacation

Overall we were pleasantly surprised with our stay since it was our first time staying at this hotel chain. The location was convenient being right next to the A2, yet still peaceful inside our hotel. The room was very large, the customer service was great and the value for money was so much better than the more established chains. There’s also an independent coffee stand just a short walk from the hotel. It’s called grounded coffee and we recommend a visit. A highly recommended hotel.

We really enjoyed our stay for many reasons- + the suite had beautiful views from the balcony of the park, trees and sea in the distance, especially in the afternoon sun. + the staff were warm, welcoming and Debbie’s advice was really helpful - restaurants, places to visit, parking etc. + the rooms were very comfortable, clean, warm and heating/ventilation very adjustable. + suite was well equipped, very comfy bed and everything worked as it should - great shower, TVs, etc with couple of treats on arrival + building and interiors stylish and all in a central location but still quiet +We went for a short mid-winter break to celebrate our 50th wedding anniversary and look forward to returning. We highly recommend this lovely hotel.

The room was quite cold, with best efforts the radiator could not keep the whole room fully warm. My feet were constantly cold.

This hotel is adequate enough and our room on level 1 was a good size. In nicer weather a lovely outdoors space with good view can be utilised. The restaurant in this hotel is very nice and worth a visit. The music in the restaurant for breakfast was much more the vibe I would expect with a boutique hotel (chill out Ibiza). The music the night before in the bar area was questionable (boy George) and not aligned to the following morning. The one irritation with this hotel is the fact they do not make you aware (our receptionist) did not anyway! About the parking in front of the hotel not being Free on a Sunday. On arrival we were not lucky enough find a space in the hotels carpark so parked opposite the hotel entrance. Once we checked in we asked if parking was free at the front. The receptionist confirmed it was not free so we downloaded the app and paid ( she did not make this information known on arrival). The receptionist did not then explain parking was also required for the Sunday. We were issued a fine at 08:20 Sunday morning. After paying the fine I spoke to the hotel to give my recommendation that all hotel guests should be made fully aware of parking rules. The receptionist I spoke with said she always tells people and I just confirmed that our receptionist did not. When I left on the Sunday with my fine I counted how many other cars also had a ticket. The number was 10. I do not believe this hotel is doing its best to inform guests which leaves a question mark for me. I personally won’t be returning as I feel other hotels in Southend area have the edge and the fine has left a bit of a negative experience that could have easily been avoided.