Featured facilities: Exclusive Beach Area, Swimming Pool, Dry Cleaning
Amazing
101 reviews
9.5/10
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9.3/10
Great
GGuest UserThe hotel was very clean. The only issue is the bedrooms were a little small and there is no house keeping every day. So you will have to make up your bed and take out your own trash. House keeping on 2nd or 3rd day of stay so basically when you check out. Th e food was outstanding and they have many selections for all types of eaters. I just wished they had actual creamers not syrups. Either way I will be staying there again if going that route in our vacation again. Front desk are very nice and helpful. The pool was very clean and jacuzzi was very nice also. Over all a great hotel stay.
SSasa1981Perfect location in downtown Carlsbad. An easy walk to anything you may possibly need.
The Jacuzzi unfortunately, was not heating properly when we were there, so was not able to enjoy.
The pool is in the front of the Resort next to a very popular restaurant. It’s not very quiet and not relaxing to set at.  they have a beautiful green lawn that overlooks the ocean with lots of lounging chairs that is decently, quiet and relaxing.
The elevator is slow and old, and I preferred to use the stairs.
 the king size bed was very comfortable to sleep in.
We enjoyed having a little kitchen that we were able to keep leftover food in and reheat .
BBaja TravelerCheck in and check out were easy with friendly staff. Nothing fancy but it was nice having the refrigerator and microwave oven in the room. There is some noticeable noise from the freeway but I stopped noticing it after a short time.
PPENGThe parking lot is free, next to Legoland, but it takes a circle to enter the park. The environment is very good, the suite is equipped with a kitchen and there is a Costco supermarket for 10 minutes. The swimming pool and children's pool are good and the children are very happy.
MMaijingyouyuanliaolaizhaowoWas woken up early in the morning by the alarm and asked the counter staff what happened? It is said that there is a family trip of mainland Chinese in the room smoking in the room 🚬 causing the fire alarm to sound for 30 minutes, and the fire truck has arrived. *** Continentals travel around the world to smoke, depressed, and the quality education of mainlanders is too bad.
GGANGThe location is good, the price is good, and the room has a microwave. Opposite the hotel is the beach, with very good sea views. Please note that there is a parking fee. Very close to the outlet. The outlets have Panda fast food, you can buy fried noodles back in the microwave. Hotel management needs to be strengthened. The waiter knocks on the door twice in the morning and rushes into the room.
RRUIThe front desk service was huge. We arrived at the hotel at around 12 o'clock in the evening. We had a long-distance drive all day. We thought that the sheraton service could not be bad. I knew that the front desk was a fat white man. When I checked in, I kept rolling my eyes all the time. When I applied for membership, I was too sleepy and didn't respond. I asked a question. The front desk immediately replied, ”I am very busy today, don't ask me to see it yourself.” At that time, I thought it might be too late. The front desk had emotions, and it was true that in April, it was obvious that the trash was a hostile phenomenon. After the completion of the process, I did not tell me how to find the room, just an understatement, ”Go through the door.” As a result, there was only 3 floors in the back of the lobby, and our room number was 50. I asked him back. He confirmed that he was on the 5th floor. He immediately left the lobby and told him not to look back. In desperation, I had to bite the scalp on the third floor. Fortunately, I met a couple of black couples who went downstairs to buy wine in the middle of the night. They were very friendly and said that they also found a room for a long time during the day. The actual situation is that the sheraton hotel and the next resort share the lobby and porch. You need to go upstairs through the hotel room corridor, find a glass door at the end, swipe the card and then take the elevator to the resort floor. On the night of the check-in, I sent a complaint letter to the Shereton complaint mailbox. It has been two months since I saw it. Today I saw the app reminder comment. The disgusting feeling of Lima is coming to the fore, and I have to give a bad review.
JJingtaiqianlongThe hotel is in a very good location, right after getting off the freeway. I also caught up with the hot spring foot bath at night to relieve fatigue. The room is also very large and well-equipped. There was also breakfast the next day. Overall, it felt good
GGuest UserGood location, easily accessible on/off highway 5.
Room was decent for price and satisfied with both management and staff room was fairly clean and functional. TV had limited stations but also provided ample choices.
GGuest UserMaybe we shouldn’t expect too much considering the cost. I booked this location because it was close to Legoland, which was its upside. I had booked for 3 nights but we stayed only one night in the end because I wanted my family to feel more comfortable rather than having to be tolerant. The thing that did it for me was that I found hair in one of the towels. I had to find a different place for the other 2 nights and I didn’t even bother asking for refunds.