Elong Yam Hotel (Beijing Huanqiu Liyuan Subway Station) Reviews

Response from Property: Dear guest,We are truly delighted to hear that you were satisfied with our service! Keeping our guests informed about the happenings at Universal Studios is something we take great pride in, and we're overjoyed that it made a positive impact on your experience. It was our pleasure to offer you the complimentary breakfast, and we're glad you enjoyed it.Your kind words are highly appreciated and serve as a wonderful motivation for our entire team. We hope to have the opportunity to welcome you back again soon, ensuring another memorable stay filled with excellent service and delicious breakfasts.

Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!

Response from Property: Dear VIP, Hey! Your favorable comment is like the all-pervasive sunlight, warming the hearts of all our staff. Thank you for your affirmation of our service and cleanliness. We are also glad that you like the free shuttle service we provide to Universal Beijing Resort. Regarding the issues of the hotel location and the variety of breakfast, we will seriously consider and actively improve. In order to bring you a better stay experience, we are willing to go further. Looking forward to welcoming you again in the near future! May every day make you feel satisfied and happy~ (＾◡＾)っ✂❤

Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任，期待您的再次光臨！

Response from Property: Dear valued guest, hello! Firstly, we sincerely appreciate your recognition and praise of our staff, which is our greatest encouragement. I am also glad to know that you like our hotel's location and the surrounding food plaza. We greatly appreciate your valuable feedback on the issue of breakfast. We will continuously improve based on feedback from our VIP guests and provide a more diverse and satisfying breakfast service. We look forward to the opportunity to serve you again in the future, allowing you to experience our improved and higher quality service. Wishing you a happy life and continuous good luck!

Response from Property: Thank you very much for your stay and review! Thank you for your feedback. During your stay, the room was fully booked and there were many tourists. We apologize for any inconvenience caused! We will strengthen the improvement of the hotel's software and hardware facilities as well as service quality. Yilong Haiya Hotel will regularly maintain and update the room environment, equipment, and public area facilities, in order to provide you with a more comfortable and tidy environment during your stay. We hope you will have a brand new experience during your next visit! I am eagerly looking forward to visiting and experiencing it again!

Response from Property: Thank you very much for your positive comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality service and a comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!

Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation to Yilong Haiya Hotel! Gold medal and silver medal are not as good as your praise, gold cup and silver cup are not as good as your word of mouth, we will not let you down! Wishing you all the best!

Response from Property: Thank you very much for your stay and feedback! Thank you for your feedback. During your stay, the room was full and there were many tourists. Please understand! We will strengthen the improvement of hotel software and hardware facilities as well as service quality. Yilong Haiya Hotel will regularly and quantitatively maintain and update the room environment, equipment, and public area facilities, aiming to provide you with a more comfortable and tidy environment during your stay. We hope you will have a brand new experience in your next visit! Looking forward to visiting and experiencing again!

Response from Property: Dear guest, thank you very much for your love and support for Yilong Haiya Hotel. It is our honor to serve you, and making you satisfied is our work tenet! Our hotel is just at the entrance of Liyuan subway station, 4 stops away from Universal Studios. The hotel provides free Universal shuttle bus, free consultation and guidance services for Universal Studios, and unlimited drinking of mineral water. All staff are looking forward to your next stay. At Yilong Haiya, there is no strangeness, everything is warm~

Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Respected VIP, Thank you for choosing our hotel and taking the valuable time to share your experience during your stay. We attach great importance to your evaluations regarding the hotel's location, room cleanliness, facilities, and breakfast. Firstly, we deeply apologize for the inconvenience caused by the geographical location. We will clearly mark the distance from the hotel to the city center and the transportation methods on our website and booking system so that guests can have a more comprehensive understanding when making reservations. Secondly, regarding the smoking issue in the corridors, we have taken note of it and will strengthen the management and cleaning efforts in public areas to ensure a comfortable and smoke-free environment for all guests. As for the problems of the unplugged refrigerator and the lack of sockets nearby, we will immediately report them to the maintenance department and make corresponding improvements. Finally, concerning the breakfast service, we will continuously optimize the taste and variety of the dishes in an effort to enable every guest to enjoy a wonderful breakfast time. Thank you again for your valuable suggestions. We look forward to having the opportunity to serve you again in the future and provide you with a better experience. Best regards,[Duty Manager of Yilong Haiya Hotel Beijing Universal Liyuan Subway Station Branch][Customer Service Team of Yilong Haiya Hotel Beijing Universal Liyuan Subway Station Branch]

Response from Property: Dear guests: Thank you for your support! Thank you for your praise of the shuttle service to the Universal Resort, breakfast and service provided by our hotel. Our hotel attaches great importance to the feelings of customers in order to continuously improve customer satisfaction. We look forward to your visit again!