Riviera Beachotel - Adults Recommended

Great hotel third time we have stayed here coming again in November . Staff very friendly . Food very good lots of choice . Got the room I requested which was kept very clean by the cleaner . As said before the sun terrace at the front is great music on good price drinks . Weather this time march paddy’s week was mixed but we had a great time . Location is good central to bars beach etc . The managerss is friendly can be seen around . See you in November x

Riviera beach hotel in Benidorm where we recently spent a 10 day full board stay. In our room (601) over the first few day we discovered the following defects: The toilet seat was very loose, the handle inside the shower door was broken, leaving a sharp edge.The door stop on the floor was loose, showing the screws not screwed into the floor.The main door into our room kept sticking on the top of the door at the fire door closing point, the hinge kept dropping not allowing the door to open fully, (The cleaner also experienced the same issue) To top all this came the ants! On the Tuesday morning at breakfast we noticed ants running along the table where the microwave, tea/coffee making facilities were kept (videos taken). we reported this to a waitress and was told that it would be sorted out, only to find the same issue on the Thursday with the ants in the same area which was very off putting and we felt that we could no longer eat our meals in the hotel, so had the remaining days of our holiday eating out ( even though we had paid for full board) We did actually leave a note for the manager about our room defects, which were rectified the same day, but I still fell that our room should not of been available with these issues. The manager actually called us into her office on the day before we were due to return home to discuss the defects ( I can’t understand why she left it so late?) but as for the ant situation, she just said it couldn’t be helped because of the warm climate ( we have been to many other “warm climates” with no issues like this before)

This is our 5th Visit. And the standards in some areas have gone down. Our check in was good. Very nice lady.But we had to remind her about our Spa visit, which was very good The housekeeping is excellent. Our room was cleaned to a very high standard by Lolita. I do think it would be a nice touch to replace the coffee and milk as they do in premier inns etc. A special mention to Joaquin the restaurant manager so helpful and a lovely man. That extra personal touch was most welcome. Sadly when he is not there it is not so professional. A lot of messing around in the dining room by the staff. The food on Halloween was superb. Good variety, but not that hot. The salad bar also wasn’t as good as previous years Marina tutted at me when I asked for some more bacon. And one Chef ignored my wife and served his fellow member of staff first. I did bring this to the attention of the manageress at the time. We used the gym during the week. Sadly the running machine was out of order all week. The lifts were very sporadic,and frequently had to change the keycard. And we hadn’t had them by our phone The terrace area gets very busy..and we found the waitress quite rude also. We only sat there once. When our friends checked out they were told thanks for staying,hope to see you again. We left soon after and the receptionists were too busy talking and just took the keys off me. We shall be looking to go elsewhere next year

We have stayed in this hotel 4 times now and this time I was disappointed. We arrived at 9-30pm, the restaurant closed at 9pm so we got a bog with 2 hard bread rolls a tin of tuna and a tin of pate and an apple. My husband doesn’t like pate or tuna so he had a bread roll, I had nothing because the bread roll was too hard. Then we went to reception the 3rd day got extra mill pods for coffee and he told us “the supermarket is round the corner “ I said all I want was milk pods like what’s in the room, he said the first 2 are complementary then we have to buy our own Toiletries are not very good this year as well and there is no shower cap. Lovely and clean, food good but I won’t be going back.,

Best Hotel in Benidorm..Stayed in March for the 5th time in Two Years and this time brought a friend along .She absolutely loved everything about the hotel and can't wait to return..I have booked to return for the First Two weeks in December and so looking forward to it.. Cannot praise the Riviera Beach Hotel highly enough and have come to regard it as my Home in Benidorm...See You in December...

Had a week’s winter sun in Benidorm staying half board at the Riviera hotel. A very centrally located hotel just off the main ***** and five minutes walk to the sea front. Food was excellent with great choice but just enough food so minimal waste. Wine with evening meal was very reasonably priced. Front of the hotel is a sun trap in the afternoon and very popular. Would stay again and would certainly recommend.