alantaylor2019
April 11, 2025
We are currently at the hotel on our final night of our week here in Benidorm, staying at the Servigroup Venus hotel on a full board basis. Good hotel that is spotlessly clean and tidy. Very friendly staff, especially the restaurant manager at the front of house, and the ladies who clear your tables. Great location and in an area that is reasonably quiet considering the number of bars that are nearby. Rooms are small and a tad dated but are comfy. Flatscreen TV has 5 UK channels. Balcony door does not stay open on its own but can be propped open by using one of the plastic chairs that the balcony has. The bathroom is small but fairly modern. A lot have commented on the bathroom doors being frosted glass and can wake up your partner in the night if you switch on the light, but wasn't an issue for us. Shower and sink have plenty of hot water, but be careful as the shower did go from perfect to ice cold, or scorching hot, in a matter of a second every time we used it. So, the pressure and availability of hot water is not an issue, but getting blasted by either ice cold or schorching hot water for a second or two is a very real issue that happened to us on multiple times. The pool area is good with a small bar area. There are plenty of sunbeds available during our stay, but it was early April, and the temp only ever reached a maximum of around 22 clesius, so the hotel was not at full capacity and there were not many people sunbathing. The restaurant serves three meals a day if you're booked on full board. Breakfast is the best of the three services, but I wasn't overly impressed with the selections available for lunch and dinner, to be honest. I've had better food at other hotels, but the quality wasn't the issue. It was the choices that I thought could be better. Overall, we liked this hotel. It is very well run, has very efficient and friendly staff. Is comfortable and is in a great location, just a 5 minute walk to Levante beach and local to the Benidorm bars etc.