The Acres Resort

We stayed in room 103 . Upon entering the room smelled of a damp wet odour and we found there’s a small ioniser inside , no wonder . The pool is nice looking but dirty pool water , looked murky and not well maintained . At night , you sit outside at the patio to enjoy the night cricket sound and only to hear humming sound of nearby Karak highway . So disappointing. Won’t be back to this resort again .

Nice place to relax and enjoy the nature. Price of room comes with breakfast and dinner. But dinner serving is rather poor and seem to lack of sincerity in according a complementary dinner. Its more to indirectly to make guests to order the ala carte menu on top of the so called complementary dinner. Not a professional way indeed.

Overall stay was relaxing, my kids enjoying the mini farm, garden, fishing and swimming pool. As it is just few min drive from the highway, it is not very hill top and not so cooling. We have some feedback to help you further improve for our future trip: 1) buggy and staff only help carry luggage to your room if you stay in chalet. Not big issue for me because I stay in gnd floor 2) kids bicycle free to use but no pump and the staff told me only got ball pump and no bicycle pump. He told me they never pump the bicycle since day 1 then why put there?? 3) vegetable n fruit farm is wasted where a lot of fruits are left to rot - suggest to give away as charity or give as free fruits to guest or sell it away dont waste. There are lot of coconut trees with coconut - use it for guest drinking or activity to cook coconut rice or chicken/fish inside coconut with woods. I m sure many guest will love it. Can also use the fishes caught from fishing session. Put label of the tree or vegetables for education purposes. Those vege planted can be use for steamboat or cooking where u can market as own vege/fruit in hotel restaurant such marketing will definitely stand out. 4) some land can be used as camp site too just provide some fun options or possibilities to guest that stay in. 5) karaoke n kids play room should start earlier especially when some daytime is raining 6) horse riding activity in the round fence could be fun 7) TV- first time hotel TV doesn't has any program and no WiFi nothing. We Brought nintendo switch at least can burn some time at night 8) breakfast n dinner portion is too small I guess for most of the guest 9) at least put a more matured staff as daily manager as all the staffs looks like just complete secondary school work as part time talk also too freshie 10) what happened to bee farm? This is another simple attraction should be maintained and also supply to guest for drinking. Good marketing gimmick as well 11) flying fox- find a place to put this like from dining area platform to mini zoo etc . Another good activity to consider 12) check in- wait till ngam ngam 3 pm only let us check in. Then didn't prepare baby cot as promised. Have to walk to the reception again cos no phone in room. Then waited for 20min have to go there scold bit only come in another 15 min. My baby sleeping time...pls prepare what u promised 2+ months ago in booking. 13) consider some complimentary coffee n snack session 3 to 5 pm as you have a very nice sitting terrace platform overlooking your farm n mini zoo. Ideal place for a cup of coffee to relax. Doesn't cost a lot of money and not everyone will come for it.