Jasmine/Wei
April 1, 2025
I had a wonderful holiday at Indigo. The environment was beautiful and comfortable, and the staff were very polite. In particular, the employee who drove us for pickup was extremely helpful—he assisted me in reporting a problem, and it was resolved quickly. I truly appreciate his help, though I regret that I forgot his name.
Overall, I had a great experience. The only downside was the communication issue. I was initially told that I would be contacted via WhatsApp for pickup, but that didn’t happen, and I almost had to walk back to the hotel. Despite this, I would still choose to stay at this hotel the next time I visit Bintan.