AC Hotel Birmingham Photos

Response from Property: Dear 挚筱, Thank you for sharing your feedback with us. We appreciate your honesty regarding our pricing.We strive to provide value for money, and we're sorry to hear that you felt our rates did not meet your expectations. Your comments are important to us, and we will consider them as we continue to review our pricing structure to ensure we offer the best possible experience for our guests.We hope to have the opportunity to welcome you back and provide you with a stay that meets your expectations.Kind Regards, Front Office Receptionist, Priya

Response from Property: Dear Guest,Thank you so much for your fantastic 5/5 review! We are absolutely thrilled to hear that you enjoyed your stay at the AC Hotel by Marriott Birmingham, and we truly appreciate you taking the time to share your thoughts.We're delighted that you found our location to be great. Being situated in the heart of BirminghamSubject: Thank You for Your Excellent Review!Dear Valued Guest,Thank you so much for taking the time to share your wonderful 10/10 review of your stay at the AC Hotel by Marriott Birmingham. We are thrilled to hear that you found our hotel to be a great choice, and we truly appreciate your kind words.One of the key factors that sets the AC Hotel by Marriott Birmingham apart is our prime location. Strategically situated in the heart of the city, our hotel provides easy access to a wealth of local attractions, dining options, and transportation hubs. Whether you were visiting for business or leisure, we're delighted that you were able to take advantage of our convenient location to make the most of your time in Birmingham.In addition to our unbeatable location, we take great pride in offering our guests exceptional value. Through our commitment to providing high-quality accommodations, amenities, and service, we strive to ensure that every stay with us is not only comfortable and enjoyable, but also a wise investment of our guests' time and resources. Your positive feedback on the value of your experience is a testament to our efforts in this regard.Thank you again for choosing the AC Hotel by Marriott Birmingham and for sharing your enthusiastic review. We hope to have the opportunity to welcome you back in the future, and we will continue to exceed your expectations.Kind Regards,Cristina, Assistant Front Office Manager

Response from Property: On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards Thibault Rocamora Front Office Manager

Response from Property: Dear Guest,Thank you for taking the time to leave us a fantastic 4/5 review! We are thrilled to hear that you enjoyed your stay at the AC Hotel by Marriott in Birmingham.While you didn’t mention specific aspects of your experience, your positive rating speaks volumes, and we are delighted that we could meet your expectations. Our team works diligently to provide a comfortable and welcoming environment for all our guests, and it’s rewarding to know that you felt this during your visit.If there are any particular highlights or suggestions you would like to share, we would love to hear them! Your feedback is invaluable in helping us enhance our services and offerings.We look forward to welcoming you back to Birmingham in the future. Should you need any assistance with your next booking or have any special requests, please don’t hesitate to reach out.Warm regards,Cristina, Assistant Front Office ManagerAC Hotel by Marriott Birmingham

Response from Property: Dear Guest,Thank you so much for your detailed and wonderful review! We’re absolutely delighted that you had such an enjoyable stay with us at the AC Hotel by Marriott Birmingham and that you rated your experience a perfect 5/5. Your kind words and thoughtful insights mean the world to us, and we’re so pleased to hear that you made the most of your time here.We’re thrilled to know that you enjoyed your choice of the Superior King Room with Canal View on the fourth floor. The canal view is one of the most charming aspects of our location, and it’s lovely to hear that you found it delightful both at night and in the morning. The way the Birmingham Canal lights up in the evening can truly be magical, and your reference to the views as captured in your photos (P2 and P3) really highlights how special this experience can be.It’s also fantastic that you appreciated the hotel’s proximity to the Mailbox and the wide variety of restaurants in the area. The Mailbox is such a vibrant and exciting hub, and we’re glad that it added to your overall experience. Thank you for recommending Lucarelli, one of the wonderful restaurants nearby—we’re certain future guests will find your recommendation helpful!We do, however, understand your comment about the area being a bit lively at night. Being located in such a bustling and central part of Birmingham, the energy and excitement of the surrounding area can sometimes carry into the night. While it’s great that this liveliness adds to the vibrant atmosphere, we completely understand that it might not be ideal for light sleepers. For future stays, we’d be happy to assist by allocating a room on a higher floor or one facing away from the livelier parts of the area to ensure a quieter experience. Please don’t hesitate to let us know your preferences so we can make your stay as restful as possible.Once again, thank you for your glowing review and for sharing your experience with us. We’re so pleased that your stay was memorable and that you were able to enjoy the best of what Birmingham has to offer. It was a true pleasure to host you, and we look forward to welcoming you back soon for another exceptional stay!Warm regards,Cristina, Assistant Front Office Manager

Response from Property: Dear Guest,Thank you for taking the time to leave a review of your recent stay at the AC Hotel by Marriott Birmingham. We genuinely appreciate your feedback, as it plays a crucial role in helping us enhance the experience we provide to our guests.At AC Hotel by Marriott, we are committed to delivering exceptional service and a comfortable environment for all who choose to stay with us. While we strive for excellence in every aspect of our operations, we understand that there is always room for improvement. Your insights are invaluable in guiding our ongoing efforts to enhance guest satisfaction.We are proud of our dedicated team, who work tirelessly to ensure that every guest feels welcomed and valued. From the cleanliness of our facilities to the quality of our amenities, we aim to create a memorable experience that exceeds expectations.As we continually seek to refine our offerings, we encourage guests to share specific feedback or suggestions during their stay. This allows us to address any concerns promptly and ensure a more enjoyable experience. If there were particular aspects of your stay that you felt could be improved, please feel free to reach out to us directly.Once again, thank you for your review. We hope to have the opportunity to welcome you back to the AC Hotel by Marriott Birmingham in the future. Your satisfaction is our top priority, and we look forward to providing you with an even more exceptional experience on your next visit.Warm regards,Cristina, Assistant Front Office Manager

Response from Property: Dear Guest,Thank you so much for sharing your experience and for awarding us a perfect 5/5 score! We’re absolutely delighted to hear that your stay at the AC Hotel by Marriott Birmingham was such a positive one, and your thoughtful review truly brightened our day.We’re especially thrilled to know that you found our service to be great and patient. At AC Hotel by Marriott, we pride ourselves on delivering warm, attentive, and personalized service to our guests, and it’s incredibly rewarding to know that our team was able to assist you and your friends during your stay. Helping to store your luggage securely while you went shopping and ensuring it was well cared for is just one of the many ways we strive to make your experience as seamless and enjoyable as possible.It's also wonderful to hear that you appreciated the thoughtful touch of the soothing lavender bag placed in your room at night. This is one of those special details we include to enhance the relaxation and comfort of our guests, promoting a restful night's sleep after a busy day exploring Birmingham. Knowing that this stood out to you means so much to us, as it reflects our commitment to creating a calming and rejuvenating environment for our guests.We’re also glad to hear that you and your friends made the most of your stay by heading out for some shopping. Our location near the Mailbox and Birmingham’s bustling city center is perfect for exploring the area’s many shops, restaurants, and attractions. We hope you enjoyed everything Birmingham has to offer and that we were able to complement your experience with our attentive service.Thank you once again for your kind words and for choosing to stay with us. It was an absolute pleasure to host you and your friends, and we hope to welcome you back soon for another memorable visit. Please don’t hesitate to reach out to us if there’s anything we can do to make your next stay even more enjoyable.Warm regards,Cristina Assistant Front Office Manager