I can only say it is very bad, there is no service attitude at all, and it seems like they are trying to cheat you out of your money. I don't recommend staying here. The whole process is very unprofessional. To contact him, you have to add his WhatsApp. Moreover, without informing us at all on the booking page of the trip platform, we were told that there would be additional charges for late arrival, and an extra 40 pounds of so-called late check-in fees were charged to us. They also required me to pay all these fees before checking in, including the deposit, a total of 225 pounds. I asked if I could pay by credit card? He said credit cards were not accepted and payment could only be made with bank cards. I was unable to use a bank card at the time, so he asked me to pay the full amount within 15 minutes, otherwise he would cancel my reservation, or charge an additional fee for using a credit card and use another complicated credit card method. I had no choice but to borrow a friend's credit card to pay, which made me very unhappy. Not to mention that the cleaning fee is charged locally, the quality and hygiene of the bed sheets in the room are very worrying. The bed sheets are of poor quality and have a lot of dust and impurities on them. There were flies in the room and all the public cups were not cleaned. I don't know if it's because we're not British that the attitude is so bad, overall I'm very disappointed with this hotel!
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