Imalion974
April 27, 2025
The welcome during check-in needs to be reviewed.
I didn't have breakfast, only dinner. A fruitless discussion began, and the receptionist actually noted that there was no breakfast, but only dinner...
No one explained how the hotel worked, where the restaurant was for dinner, and I just asked what time it was.
I felt out of place.
I had two bags upon arrival, I struggled to get in, and no one was there to help...
My English wasn't great, but I made the effort to communicate.
On the other hand, the waiters in the evening restaurant were kind, pleasant, and attentive. Bravo!
Check-out was much better, and they were understanding. Nothing to complain about. They always had a smile.
The hotel is very clean, nothing to complain about.
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