East Cliff Cottage Hotel

The property provides spacious, comfortable beds and excellent amenities. It's conveniently located near the beach and town center. Guests appreciate the friendly staff, cleanliness, and included delicious breakfast options.

Horrid unkempt outside rough area just the worse experience ever. Smell on hotel awful musty odour so bad we left and stayed elsewhere. No restaurant no bar. Needs completely renovating inside and outside. I really don't understand the star rating it has. For 140 I would expect far more at least tidy and clean. We had the money taken from our account. I really can't say how bad it is.

I chose this specific hotel, due to the “cottage vibes” for me and my partner to stay overnight in. The location was ideal, and it wasnt an extreme amount of money either Walking to the hotel you pass other hotels that look from the outside not very good, the area itself isnt bad but its also not the best and the reviews of said hotels are terrible Me and my partner arrived earlier than we declared, just to ask if the hotel could keep our bags safe until check-in which the owner was more than happy to do, and more so provided some comedy about the situation (which I didint understand at first but soon learned that was his sense of humor) The Room: I paid £120 a month in advance for the comfort en-suite including a free breakfast (which was amazing) The actual room itself was very clean, appropriately decorated, and the bathroom was also spacious which was refreshing. The bed was very nice, the mattress was the perfect balance, facilities were great, fridge was superb etc… The only negatives about the room: Even with the window and curtain fully open it was far too hot which meant me and my partner struggled to sleep so I think at £120 in future the owner should definitley have a small fan in the room. The “flatscreen tv” also wasnt that impressive and the wifi was unusable, sometimes one bar, sometimes would disconnect completely ( phone service very good though!) and finally the room is a bit small but it’s a cottage (and they offer a bigger room) so they get a free pass for that! The service: Apart from the awkward first interaction where the owner was trying to be funny, and super nice and helpful, but the both of us misunderstood the situation, he had a dry sense of humour which I thought was rudeness at first but quite the opposite! Apart from that initial miscommunication, I cannot fault Andrew’s service it was sublime. I didn’t realise this but he had sent multiple emails about the booking which were friendly reminders which I never saw (guests check your spam/trash emails!!!) Andrew was extremely accommodating with the late notice bag requests (as well as the leaving bags until the last part of our final day after check-out) and I have no doubt that had we have asked for anything he would have provided it. Him and the staff served a truly exceptional breakfast with a whole range of options for special dietary requirements which really went the extra mile, with the layout of the dining room being beautiful and when he served my tea he even made sure that the handle was facing in the correct position which was a very impressive detail. Overall: If you don’t have a lot of money then I would say that a travelodge or premier inn provides better value if you find the right price, if you dont care about service or have extra requirements then go there. However , if service makes a hotel for you then this is the place to stay, there is no doubt that you will be treated like royalty there! Or if you do have a few bob and you want t