Machelen Hotels with Breakfast

The hotel is conveniently located if you're heading to the airport and looks quite new. However, the first room I was given was faulty, and after switching rooms, the TV didn't work either. I was too tired to move again, so I just made do. The hotel service felt quite inconsistent. The airport shuttle costs 6 euros per person. When I checked in, the front desk staff was very nice and offered me a complimentary ride this time since I was staying for two nights. I wanted to confirm the time the next day, and he told me to just tell his colleague. However, when I spoke to the front desk staff the next noon, they seemed very unhappy and questioned who gave me the free ride. Both he and another female staff member were quite aggressive, telling me only he could offer free rides, not his colleagues, and that I had to pay 6 euros. I was really speechless. This is clearly an internal communication issue within the hotel, but this person's attitude made it seem like they were blaming me or thought I was making it up. In the end, he did give me the complimentary ride because of the issues with my room (I guess that's a silver lining?). Anyway, it was quite ridiculous. I confirmed where to wait for the car, and he told me to wait on the lobby sofa. The next morning, I waited on the sofa for 15 minutes ahead of time, but no one came, and when I asked the front desk, they said the car had already left. However, the front desk did call me a taxi in the end, which I found acceptable. Other aspects of the hotel were okay; the bed was large, the room was cool and clean, but the person on duty the next noon was really unfriendly. And it's absurd that the hotel's problems were shifted onto the guest.

Great experience! We were 3 people + 2 dogs. The room and bathroom was spacious and very clean. The staff was very friendly. The breakfast was and had a lot of choices. Dogs welcome! The hotel is just beside the building where people do their IELTS English which was perfect for us.You walk out the door behind the reception and straight in to the Madison Building, IP Campus. Just a couple of things that could be better. No fridge in the room. No coffee machine, just instant coffee. Parking 15€ for the night. And for info. There isn't a restaurant in the hotel. We thought we could have had lunch where we had breakfast, but it wasn't possible. Instead you can buy ready-made meals and warm then up in a microwave. It wasn't too bad of quality though. Freshly made in glass jars and 3 vegetarian options.

Very good service: The remote control was missing and the staff found a replacement in less than 5 minutes. Top!

Considering room size bedding and facilities seems be too costly ,unfortunately my room was a connecting room sound from adjoining room was too much ,taxi to and from airport is bit costly 25 to 35 euros inspite distance is short about 6-7 km i reached 22:30 to hotel no one was in reception desk for about 10 minutes

The hotel boasts an excellent location, literally just 50 meters from the train station exit. However, housekeeping was quite disappointing, as my room still had takeout bags left behind by the previous guest.