Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 13, 2025
Millennial_says
The moment you arrive at the hotel, you feel right at home. It's a small boutique hotel with a European flair. Imagine staying at grandma's house, where everything is taken care of and all you have to do is sit back, relax, and soak up the cozy atmosphere. We stayed on the second floor, and I'd like to point out that this hotel does not have an elevator. This hotel has a recreation room, a small restaurant attached to the main house, an outdoor seating area for breakfast, a small bar, and a gift shop. The staff are very welcoming, friendly, and helpful. We had an excellent stay. The location of the hotel is also important to consider. It is a short walk from downtown Victoria, where the main shopping street is located.
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Price per night from:€133
Posted on Mar 24, 2026|Deluxe Room with 2 Queen and City View, 334 sqft, 31 sqm
Guest UserI am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay.
To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level.
There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment.
Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection.
I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered.
In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests.
Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold.
I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.
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Price per night from:€175
Posted on Apr 12, 2026
Guest User
The best place to stay in Victoria. Clean, very accommodating and friendly staff. Distance-wise, it's close to the beautiful attractions and destinations. Just a walking distance if you love walking. Would definitely recommend.
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Price per night from:€87
Posted on Jun 4, 2025
MOE
such a great experience!! the room was definitely very pretty and the breakfast was delicious too.
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Price per night from:€87
Posted on Jan 20, 2026
Guest User
Booked and pre-paid through Trip.com Would have given 4 stars for service but check-in clerk attempted to charge me again for the room at a higher rate then blamed another staff member for not doing their job correctly when I objected to the charge and showed my confirmation. When I said I would park my vehicle elsewhere rather than pay for parking she said my vehicle would be towed if it was parked at the hotel. She was rude and abrupt and had me questioning my choice to stay there. The check-out clerk however was very polite and friendly
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Price per night from:€119
Posted on Feb 10, 2025|Standard One-Bedroom Suite
Guest UserThe Oswego Hotel is located in downtown Victoria just behind the beautiful Parliament building and the inner harbour. The hotel is clean and the staff is friendly and welcoming. We also had dinner and breakfast in the hotel restaurant which was convenient and tasty.
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Price per night from:€108
Posted on May 13, 2025
Guest User
The hotel is so beautiful from the outside and the inside. The guys at checkin and checkout were really nice too! We received a welcome drink and biscuits upon arrival, that was so thoughtful ! The room we had was out of a princess story but as its an old building theres no AC so in summer it can be difficult.. We still had fans and they told us that they re working on having rights to install them.
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Price per night from:€125
Posted on Dec 30, 2025|Bed in Deluxe Mixed Dormitory (Shared Bathroom)
Anonymous User24/7 front desk staff. Breakfast is hard boiled eggs, toast, plain yogurt, frozen blueberries, juice, oats. Dinner is rice and curry. Free beer, wine or soda. Tv, kitchen, bar, lounge area. This area is near tents and tarps where homeless people are. At the same time, it’s within a 15min walk from most attractions, e.g. harbour, royal bc museum, chinatown. 100$ damage deposit required. 10$ deposit for a lock, 10$ for towel. Dorms are smelly, poor ventilation. Curtains are dark which makes the dorm very dark throughout the day. Private lockers next to bed have a heavy sliding lock which is inconvenient and loud.
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Price per night from:€32
Posted on Mar 29, 2026
bobbiipin
Nice hotel with a character. The room can be a little dates but it fits with the overall vibe of the hotel. Room was clean and bed was very comfortable. Breakfast was simple but had right varieties of food that you won't feel the need to go eat outside. Staff were very nice and accommodating too.
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Price per night from:€98
Posted on Apr 18, 2025
ilianaa
The hotel front desk staff were incredibly friendly, making my stay pleasant! While not particularly clean, it felt a bit dated. However, it was still clean. There was no body wash, just basic soap, shampoo, and conditioner. The location was excellent! Victoria Inner Harbor, Parliament House, and the hot spots behind them were all within a 10-minute walk, making it easy to visit restaurants, bars, and cafes and then return home. There are also numerous bus stops nearby, and Beacon Hill Park is within walking distance or by bus! I highly recommend it.
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Price per night from:€93