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Posted on Aug 23, 2025
Guest User
Gutes Konzept, schönes Design, leckeres Frühstück. Leider ist die Belüftung des Zimmers so unglaublich laut gewesen, das an Schlaf nicht zu denken war. Zu allem übel waren die vorgesehenen Kommunikationswege nicht zielführend um eine Lösung bzw Abhilfe zu schaffen. Sogar der Chatbot des Hotels hat das Problem erkannt (offenbar auf dieses - bekannte? - Problem trainiert) und adressiert („bitte bei Rezeption melden“).
Am Ende bleibt eine teure Übernachtung ohne Schlaf. Ich würde das Hotel nicht zum Schöafen empfehlen.
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Price per night from:SAR 383
Posted on Oct 23, 2018
StigI have actually stayed at this hotel several times before, however this is the first time I experienced what I would describe as TERRIBLE service from one of the hotels employees.
A large Danish man who was manning the reception at the time of our departure was incredibly rude to my friend whom I was staying at the hotel with. She is Chinese, and he addressed her condescendingly using racist slur and almost speaking to her as if she was a criminal trying to cheat the hotel.
A very disappointing experience at an otherwise wonderful hotel. All the other employees we encountered during our stay (all female employees) were very nice and helpful, but nonetheless, with the price charged by this hotel, I find it unacceptable to receive terrible and offensive treatment from any single one employee.
I truly hope the hotel will view this feedback positive and constructive, as it is just one single person in your organization ruining it.
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Price per night from:SAR 500
Posted on Jun 23, 2026
Guest User
Top-floor (6) single room with great view out over town.
The location is fantastic; walkable to basically anywhere in the central district.
Bathroom nice. Bed comfortable, although duvet was narrowish; fine for single person though.
Overall, could have been a bit cleaner. Not off-putting, but appeared that only bare minimum was done.
Would skip the breakfast, too expensive for a pretty meager selection of items.
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Price per night from:SAR 254
Posted on Jan 15, 2025|Standard Double Room With Sea View
Guest UserWe had booked 1 room, where it said it was not approved, completely OK, We tried again and it went through and we got an email about it so everything was just fine, we were happy because we had been there before.
We showed up on the day, were a little early for it, but if we paid 100kr, we could get in at 3 pm, but we sat down and drank a cup of coffee and waited so the time would suit, our family came later. They ask if we want the key, since two rooms have been booked, we say no thank you because we don't want their room.
Now our children come and get their key, where they say there is a book another room, we say no and show our first room, had not gone through and they could see that. But... now they had to call and investigate what had happened, my brother-in-law was very helpful and talked and told, but it took approx. 1 1/2 hours
And investigate it, well he got 1 drink ticket as a thank you for the help.
We were going to eat, there were 4 of us. We ordered and it said blue potatoes, where I said we didn't just want chips, no it was a kind of blue potato, but it was chips so we went up to the chef and asked for real potatoes and we got that, everything Ok. Our children ordered a steak and there was some greens that they chose from and asked for extra potatoes instead, they got two very small rösti, they got it twice more, that was so nice. When we had to pay there were extra potatoes on the bill 130 kr. We had never tried that anywhere, but Ok we paid.
What should have been a good weekend just turned into a very bad experience, we have never experienced anything like it 😡
B h Lissi Lind (A very dissatisfied customer)
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Price per night from:SAR 394
Posted on Sep 14, 2026|Small Room
AichisanqihuadeaoliaoThere is a damp bug in the bed. Fortunately, I am not afraid. Everything else is fine.
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Price per night from:SAR 435
Posted on Sep 10, 2026|Economy Room
Ramzy31The room is quite small and a bit narrow — it feels almost like being inside an airplane, so movement is limited. However, the price fits the budget, so don’t expect too much.
Breakfast is served on the fourth floor, where there is a large open terrace with fresh air, which is a nice touch.
Parking must be booked separately; otherwise, you’ll need to use public parking around the hotel within 200–300 meters. I personally parked at Salling Parkeringshus, which is a closed garage.
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Price per night from:SAR 214
Posted on Jun 24, 2024|Standard queen Room
Guest User
This hotel allows early check-in. There were construction scaffolding outside the window of the first room. The second room had no wifi signal. It happened that my data card ran out and I could only handle things in the corridor. The third room had wifi signal. The waiters were pretty nice. They helped me take care of the room without any pushback. It's rare that this hotel has a gym. No one goes there in the morning. Although there are not many equipments, they are usable. There is free coffee. There are two-in-one towels, shower gel and shampoo, and you can bring your own toothbrush.
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Price per night from:SAR 458
Posted on May 11, 2024
Guest User
Location and property was amazing. Staffs at the reception were very helpful. Room was bit smelly. Having said that it was a great deal. Truly a value for money
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Price per night from:SAR 107
Posted on Sep 28, 2026|Standard Twin Room
Guest UserGood solution with excellent lunch and parking included!
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Price per night from:SAR 405