Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 19, 2025
Latuoweiyawanglan
Hotel facilities are very good, clean, location is also good, to the center of the coastal town of Tosa is also 10 minutes walk, the service is also very nice, that is, the hotel parking space is very small and needs to be reserved in advance, otherwise it will stop at a parking lot outside the hotel, more troublesome, It is inconvenient to drive by yourself and lock the garage door.
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Price per night from:MXN$1,816
Posted on Feb 10, 2025|Quadruple Room with Balcony
Annie_Q
The hotel has self-service check-in, so you need to arrive before the front desk closes, or communicate in advance to get your room number and password. As long as you pay attention to this, everything else is good. It is very close to the entrance of the attraction and the rooftop terrace has a great view.
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Price per night from:MXN$1,528
Posted on Jan 2, 2024
Guest User
Very satisfied, the breakfast buffet even has caviar salmon, the spa has no time to experience, the housing is also very good, there is a balcony, tea bags and coffee, very satisfied
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Price per night from:MXN$2,302
Posted on Sep 3, 2026|Standard Double or Twin Room with Balcony
Guest User⭐️⭐️⭐️⭐️ Lovely Stay at Neptuno Venus Hotel
We had a lovely and relaxing stay at Neptuno Venus Hotel. I was especially happy that the hotel was able to accommodate our request for a room with a beautiful view. It really made our stay more enjoyable and was definitely one of the highlights of our visit.
The hotel is within walking distance of the town and beach, although it’s a little further than expected. The room looks quite old but it was kept clean and well-maintained. The breakfast was good, with plenty of tasty choices. We also tried the dinner buffet as a walk-in guest, and we really enjoyed the food and the variety available. The staff in the dining area were very nice and attentive.
Overall, we enjoyed our stay. The friendly staff, good food, and cleanliness made our experience enjoyable. We would happily stay here again when visiting Tossa de Mar. ❤️
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Price per night from:MXN$1,449
Posted on Aug 11, 2025
Ho Yin
Good stay!
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Price per night from:MXN$952
Posted on May 8, 2026
Elizabeth PeñafielAll right allowed us to come in before our hour to leave our receptionist very friendly baggage for putting something to want to take into account there was no hair dryer.
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Price per night from:MXN$821
Posted on Aug 18, 2022
Guest User
Family hotel.
Sympathetic staff.
The rooms are very well suited, with balcony and air conditioning.
The sounds of the room above are not terrible.
Telephone with 3 channels (info) in French.
The swimming pool is fine.
The breakfast is right even if most products are industrial (growing, orange juice, ...).
In the negative light, two things:
We could not connect to the hotel's wifi in 6 days, whether in the room, at the reception, at the swimming pool or elsewhere.
Finally, I didn't appreciate that a woman was bathing with a burkini in the pool, burkini that she then used in the breakfast room and in the city.
On the hygiene level, it is not possible.
I don't understand that the hotel accepts this.
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Price per night from:MXN$942
Posted on Oct 3, 2025
Guest User
The hotel is ok, but the service is quite bad. There are no people at the reception, so I communicated with them via what's up. While they claim 24h support, they don't respond in the evenings. The what's app bot is terrible: every time you start convesation, you recieve a few messages from bot, which are completely useless, connecting directly to people would have been way more convinient. Also the support itself is not great at some aspects, like I informed them in the beginning of our stay that the light above the bed works badly, like it works for short time, then it stops and asked to change the bulb, which they didn;t do during the whole duration of our stay. In some cases they were helpful, I must admit, but nothing special. The breakfasts are also quite bad and below from what you expect from 4 stars hotel (even in 3 starts in Spain I got better breakfasts). Overall, this electronic receptions feels very liveless. The condition of the hotel is also quite poor. Like there is massive hole in the ceiling in the passage close to the restaraunt, bucket under this hole and it doesn;t seem like they are going to fix it. I would not recommend this hotel.
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Price per night from:MXN$787
Posted on Sep 13, 2025
Martin
Buen lugar para alojarse algunos días, el personal muy amable y todo muy limpio. Lo único para criticar es que desde las habitaciones se escucha todo, lo que hace difícil descansar bien, principalmente ruidos de la calle y los pasillos.
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Price per night from:MXN$850
Posted on Apr 30, 2026
Guest User
The location is the best, just a few minutes from the beach. The facilities are old; it's a small building typical of a seaside town, and there's no elevator, so it's fine if you don't have heavy luggage. Given the price, I understand it's a bit old, but the location makes up for it. The downstairs restaurant isn't open during the off-season. When we went, it was off-season, and there was no one at the front desk, but someone eventually came to open the door. It was easier to contact them via Trip.com than by phone. All triple rooms have windows. The street-facing triple rooms are bright, while the inner-facing ones with courtyard windows are darker. Make sure to confirm this beforehand. Overall, I'm satisfied because of the great location. For parking, you can park about a 7-8 minute walk away. If there's a space, there are free periods where you can park overnight, but I'm not sure about peak season. The hotel itself doesn't have parking. There's a burger joint about an 8-minute walk away that locals frequent. The service is fast, and the food is good.
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Price per night from:MXN$638