Featured facilities: Parking, Shared Kitchen, Laundry Service (On-Site)
Good
15 reviews
7.9/10
1 night
From €29
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9.2/10
Great
GGuest UserThe hotel was great, especially for the cost. The room was flawlessly clean and the amenities were superb. The climate control worked fine, and the WiFi was one of the fastest I've come across in UK hotels - especially as a complimentary WiFi. FYI, I travel a lot!
I didn't get to check out the breakfast so can't comment on that.
The only issue that I thought needed some improvement was with the pressure of the water in the bathroom. It was quite low and felt like I was waiting for a late train while having my bath. Although this was on the third floor, but still...
Great experience overall and will return again.
CClar65The Chester is close to town and a quality hotel that we suspect would be rated higher if it had the gym and pool and spa that many five star hotels have. But, they are not needed. The room was a good size, with all necessary facilities. The common areas of the restaurant are of high standard and the food was excellent. Our room had a couple of minor issues. The shower door leaked a littlw, but caused no problem. The deadlock on the door dod not engage, but we were not concerned as there was a locked door between our door and the public areas. We will happily use again, particularly as the prices were reasonable and the standards and quality were very good in our experience.
GGuest UserWe recently went on a family trip and stayed for two nights, making two separate bookings. On the last night, the receptionist informed us that our room was not included for children. However, the website clearly stated that children under 12 stay for free. I didn't want to argue in front of the kids, but despite the receptionist's smile, we didn’t feel welcomed at all. Unfortunately, we won't be returning.
GGuest UserI really enjoyed the steam room and sauna. Close to bus stops so it was convenient to get around. Walkable distance from the aberdeenshire coastal path, which was very pretty despite the very narrow paths (photo attached). Food was a bit expensive from the restaurant.
GGuest UserVery convenient for my conference at P&J live which is literally a stone throw away. Front dest is efficient and helpful. Room is clean and spacious. No significant noise despite near the airport. About 30 min bus ride to the centre, bus stop is 2 min walk away.
刚刚刚好旅行Very good, breakfast is good, the location is convenient, the hotel is modern, the surrounding environment is very good, there are bus stations nearby, it is easy to get out of the city, and the rooms can see the sunrise.
Ggrazyna jelinskaUnfortunately, I'm disappointed with this hotel. The most important thing is that taxis can't pull up to the hotel because there's a sign on the roundabout next to the hotel prohibiting parking and a £10 fine. I ordered a taxi and waited in the hotel lobby. No one from the staff informed me about this. The taxi almost left without me, and as a result, I would have missed the helicopter departing for the platform.
Secondly, I think the standard of your breakfast is important not only to me. I really have five times more choice at work. Unfortunately, I decided not to stay at your hotel anymore to avoid stress.
GGuest UserWent for breakfast, the fire alarm was going off in the restaurant, staff did not know how to switch the alarm off, everyone stayed in the room, staff continued to work. After 10/15 minutes I went to Premier Inn reception to complain as the noise was deafening. The manager had to go the the restaurant to ask the breakfast guests to leave and organise how to switch the alarm off. She apologies and refunded our breakfast cost, good for her. But where is the staff weekly training. There could have been a real fire and they were clueless.
GGuest UserHotel staff very friendly.
If you needed anything they would bend over backwards to help you.
Nothing was too much trouble for them.
Will definitely be back 😀
AAlan Hoy⭐️⭐️⭐️⭐️⭐️
Stayed here for one night with my wife and had a great experience. The service was excellent, and the staff were very friendly. A comfortable place to stay, perfect for visiting the castle nearby. Highly recommend this hotel!
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