Klojen Hotels with Breakfast

The hotel owner, an older sister, is incredibly kind and caring. My brother didn't return to the hotel that day, and when she couldn't reach him, she called the police. When she found him, he had already been in an accident and was in a semi-conscious state. She kept in touch with me, took my brother to the hospital for examination, arranged a ward and doctors, and even helped find a caregiver and contacted embassy staff. She truly is my brother's savior! When my brother's parents went to Surabaya, she also arranged their airport pickup and helped take care of them. She's such a wonderful person! (And her Chinese is excellent!)

Exceeded expectations overall! The facilities are excellent, the bedding is comfortable, and the soundproofing is good. Great value for money, definitely recommend staying here. The environment is lovely, the front desk staff are friendly, and the hygiene is top-notch. It's also very convenient for getting around.

I booked Hotel Tugu Malang for my friends as a surprise honeymoon gift, and they absolutely loved it! From the moment they arrived, they were impressed by the beautiful setting and warm hospitality. The hotel exceeded their expectations with its luxurious ambiance, exceptional service, and stunning design. They mentioned how comfortable and relaxing their stay has been, making it the perfect place to unwind after their wedding. Highly recommend this hotel for anyone looking for a memorable stay in Malang—whether for a honeymoon or just a peaceful getaway. Will definitely consider it again for future gifts!

it's quite nice hotel with a strategic place, you have a decent room with complete amenities and for the breakfast it's okay but you need to fix the courtesy call by chat because when you do it to early in the morning it's very annoying

Good location as it’s located near the Alun Alun (City Square), the Malang Railway Station, and some legendary local culinary spots. Breakfast was decent with many choices. While the general cleanliness in the room was alright, the furnitures and amenities in the room are a bit outdated. All in all, if you’re just looking for a strategic resting place after a day exploring Malang area, this hotel is perfectly adequate

I booked this hotel for my family. The location is good. It's near Kayutangan and other must-visit places in Malang. However, the staff needed to improve their service. As an example, they didn't inform the wifi password upon arrival. Due to limited parking space, the security officers informed us to leave our car key, but forgot to ask the other guests, so we should wait before we can go out from the parking lot. We think it's better and safer if the guests keep the car key in the receptionist desk and registered the car identity number.

The room window faces inwards, and there is a damp and other smells in the room. You can only change the room type and pay an additional fee.

The guest house is new, clean and all the rooms smell good. It's very good in the room but the minus is the place on the roadside and it's difficult to park the car. The room is not so sound that cars, drones and ambulance sounds very loud in my room 308.kamar Next to my noise is like moving a mattress Because it is struck with the wall of my room. And was disturbed again when in the morning around 06.30 around Pesona Guest House there is such a loud dangdutan music. So in conclusion, the room and facilities are very good but the noise outside makes me unable to sleep .. and thank you for sending BF Maryam bread and hot tea. Maybe in the future, it can be given a kind of silence so that guests who want to rest after a day can rest without noise outside. Thank you for the charming guest house 🙏

The hotel strictly requires you to pay deposit of 200 thousand rupiah when you already have prepaid full. I don’t see the need to pay a deposit of such amount because theere isn’t any mini bar provided in the rooms. I booked a king premium room with the balcony and with breakfast!! There is no mini fridge at all, no tissue, no coffee and no tea sachets, no electric kettle. The soap is so small and the shampoo and shower gel is very small bottles also. I paid the room with breakfast but The breakfast provided is not even a buffet! For halal breakfast, you have to go next door cafe and the hotel only gave you breakfast coupon of 50 000 rupiah for each person!! And you have to pay some more for the breakfast because the money coupon the hotel gave is not enough to claim for the breakfast food!! Ridiculous service this hotel has. Usually if you paid the room with breakfast, you dont have to pay anything more! Even the hotel towels not clean! The cafe in the hotel at roof top is NON Halal which serves pork. Muslims not recommended to stay here due to non halal food which has pork. Honestly, we didn’t know until we stayed here. Luckily it was only one night. But it was terrible with no amenities and service staffs not welcoming and not smiling genuinely. Only the location is good at Kayoetangan. But you can choose the Whiz Prime Hotel which is better which is nearby and also in Kayoetangan.

Quite clean, the service during check in is very easy and friendly. Strategic location close to the Oro Oro Dowo and Kayoetangan market. If Sunday is near there, there is CFD and bazaar