Yamanouchi Hotels with Breakfast

I had a large tatami room with side sitting area and sink as well as an ante-room. I had three delicious Japanese meals at the ryokan that were served with polite elegance. The two in-house onsen baths were a joy to use after a day of skiing. The staff was knowledgeable about how to get around by the buses and suggested the best restaurants for days that I did not eat at the ryokan. Senshinkan Matsuya was situated in the center of.Shibu Onsen town next to three of the public onsen. I could not ask for a better stay!

Love this ryokan! The service was just amazing! We arrived the ryokan feeling cold and asked where we could get some heat pads and was told that since the ryokan provides free shuttle to train station, they could send us to convenient store. And before it, the staff came back with some mini heat pads for us to use for the meanwhile. There was also paid shuttle to snow monkey park (500 yen per pax one way) that you can arrange with them. We had a tatami room, it was spacious and the staff came to the room to do the check in and served tea and welcome snack to us. The ryokan guests are entitled to go to nine onsens around the area for free. The ryokan provides yukatas and all necessities for it. The meals were sumptuous and super yummy. Overall, a fantastic ryokan experience for us!

We had a wonderful stay and truly enjoyed every moment. The hostess is incredibly welcoming and a genuinely lovely person — she even kindly drove us to the train station, which we deeply appreciated. The breakfast was outstanding, and the onsen was beautiful and very peaceful. Having a private onsen was especially convenient, as it allowed us to enjoy the experience together as a family without needing to separate. Our room was very spacious and authentically Japanese, with excellent-quality bedding. The mattresses, pillows, and high quality shits  were exceptionally comfortable and made for a perfect night’s sleep. A lovely touch was the complimentary milk served in adorable small glass bottles — delicious and charming. The location is simply ideal: perfectly situated near public onsens and great restaurants, truly the best location one could imagine. We would happily return and highly recommend this stay to anyone looking for comfort, authenticity, and warm hospitality.

The hotel was great and exceeded our expectation in all ways. the parking was large and easy to access. The facilities were great especially the onsen on level 5, the view of teh onsen out to the mountains was fantastic. The reception and staff in the hotel were super courteous and smiley and friendly. The breakfast was beyond expectation , the hotel staff will meet you at the lobby and guide you to your seats/table where all the food has been prepared and laid out. the food was great and super filling, with appetizer, miso soup, side dishes, main, rice, fruits, green tea/coffee and also dessert in the form of yoghurt. Aside form that, for the Western breakfast, they set up a toastbox at the table for you to toast your basket of bread assortment. Other worthy aspect are the 8-10pm Sake hours, where you are given tokens to sample the range of sake and wine from their coin-operated dispenser, along with free snacks. When they make up the room daily, they will also leave sample of snacks on the table daily. Overall it was a great stay and i will definately recommend this hotel to others/my friends.

The hotel itself was good, with friendly staff and excellent food. However, our stay was negatively affected by a serious booking issue. We booked through Trip for 3 adults and 1 child. The booking details clearly stated that only the onsen tax was payable at the hotel with no disclosure of additional charges for a child. I also emailed the hotel prior to our stay to clarify details but received no response. At checkout, we were unexpectedly charged an additional 40% of the adult rate for our child despite not requesting or using an extra bed. The hotel informed us they were only notified of 3 adults, confirming a miscommunication and misleading information on Trip.

This hotel is definitely an older building and it does show. It’s well maintained but know that going into making a booking here! The staff are really incredible, I had an incident with my door and they immediately fixed the problem for me. Additionally I was hoping to get to the Snow Monkey park earlier than the shuttle service was set to depart and they were nice enough to take me! There were some minor cleanliness things like cobwebs and the fridge had a slight mildew scent to it that made me weary to put anything open inside. Additionally there was no hair dryer, I probably could have asked because it’s such a staple amenity but I was in a rush and never did. It’s about a 7 minute walk from the station and there’s a Lawson and Pharmacy en route if you need to grab anything. It’s about 4 minutes from a bus that can take you deeper into the area with more food and shops too. There isn’t much else in this area but it is about an hour from central Nagano. If you’re a solo traveler looking to explore the area but not wanting to spend too much on one of the famous ryokan’s in the area, I definitely recommend!

性價比超好，早晚餐包括，老闆員工都很有善，會跟父母再嚟，可以ski in out ,酒店會有個老司機手車很好幫你泊車，酒店隔離就係講多啦纜車票店，風景很優美，回酒店可以浸溫泉，多比會有嘢飲提供，有少少似日式club med, 而且酒店嘅裝環都是山頂的花拼成的，非常有心思！而且志賀嘅雪真係好厚滑！

Shiga Palace Hotel is a great choice for its location alone—set right in the mountains, it offers easy access to the surrounding area and beautiful scenery that really adds to the experience. One of the highlights was the buffet meals. The food was plentiful, varied, and satisfying, making it easy to refuel after a long day of exploring. The rooms were very traditional Japanese style, which felt authentic and fitting for the setting. While simple, they gave a true sense of staying in a classic Japanese hotel. The communal onsen was also a memorable experience—relaxing, cultural, and something everyone should try at least once while visiting Japan. Overall, the location and meals are major pluses, and the traditional rooms and onsen make this hotel a unique and enjoyable stay.

It was cheap and very good! What particularly impressed me was that the front desk staff greeted me with a smile until I left, and were polite and kind in explaining things to foreign guests. I felt very at ease ❤️

Wonderful hotel and experience. We came in offseason (April) but still had a good dusting of snow. So conveniently located next to Ichinose Family Ski Area and have everything you need right on property (rentals, lockers, restaurant, store, onsen). Food in the restaurant was very tasty and high quality and you can eat as much as you want.  Room had a nice view of the slope and was comfortable once dialing in the heater settings.  Undoubtedly best part of the hotel was the staff though. So friendly and accommodating. I sustained an injury early in the trip and they could not be more helpful and accommodating.  Look forward to returning.