Guest User
December 11, 2024
Unfortunately, we had a bad experience at this hotel. As frequent travelers, we know that reviews are not always reliable, but in this case they are still too mild. First of all, there is no elevator in the hotel. Be prepared to climb a very narrow staircase if you are unlucky enough to stay on the top floor. If t****e, the walls are paper thin, you can hear your neighbors as if they were in your room, even if they whisper. Thirdly, the staff pretends to be friendly, until you have a complaint. Suddenly they can't help you with anything and only pretend to help you. Because, lastly, there were bedbugs in the room. Now of course this can happen, but these were so mature that this problem must have been known for a long time and simply nothing was done about it. We left immediately and didn't stay a minute longer, didn't even spend the night and had to find another hotel in the middle of the night. They only pretend to help you get a refund, but in the end we had to claim it back through our credit card company. They keep your money and don't care at all. Theft is the only thing I can say about it. I also know for sure that this room was sold to someone else the next day. Apart from the fact that it was a very unpleasant experience, we suffered from it for days. What if one of the animals had crawled into our bags? Our entire weekend was ruined and when we got home we had to steam everything first. Oh, and I almost forgot, but the television didn't work.
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