easyHotel Brussels City Centre

easyHotel Brussels City Centre Reviews

easyHotel Brussels City Centre

Rue d'Argent 1, Brussels, Brussels-Capital Region, 1000, BelgiumView Hotel Details
easyHotel Brussels City Centre
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1 night

easyHotel Brussels City Centre Guest Reviews

4.3/5
Very Good
62 review
Verified reviews
Location4.4
Amenities3.9
Service4.2
Cleanliness4.6
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All reviews(62)
Positive reviews(57)
Reviews with photos/video(13)
Clean and tidy(14)
Awesome stay(10)
Friendly owner(10)
Convenient location(10)
Small room size(8)
Great value for money(8)
Located in the city centre(7)
Negative reviews(5)
Guest User
Twin Room
Stayed in Sep 2024
Couples
5 review
2.0/5
Posted on Oct 19, 2024
Not worthy for the price! Not recommended! The first time encountered leaving luggage cost 5 Eur. Room is not well equipped, not even a paper cup for teeth-brushing, not to mention others. Check out at 10:00 seems an hour earlier than other hotels. Overall, I believe you can find a better place to stay with this price.
Response from Property: Dear guest,Thank you for sharing your feedback. We’re sorry to hear your stay didn’t meet your expectations. Regarding cups, we’re happy to provide them at reception upon request as part of our effort to reduce waste and support a low-carbon approach. Additionally, our luggage storage fee helps us maintain this service for all guests. We appreciate your comments and will use them to improve.Best regards,The easyHotel Team
Ronnel Pinto
Twin Room
Stayed in Aug 2024
Solo travellers
16 review
3.7/5
Posted on Sep 17, 2024
Great location - no nonsense budget hotel in heart of Brussels. Service etc is not existent but can’t complain for the price and location. Recommend for solo travelers who want a convenient location in city center.
Response from Property: Dear Ronnel,Thank you for your review! We’re glad you enjoyed our convenient location in the heart of Brussels. As a budget hotel, we focus on providing the essentials at an affordable price, and we're happy it worked for your solo travel needs. We appreciate your recommendation and hope to welcome you back soon.Kind regards,easyHotel Brussels Team
parisa
Twin Room
Stayed in Aug 2024
Travel with friends
1 review
2.7/5
Posted on Sep 15, 2024
Was a small room with very few facilities, for example, has no hair dryer, the simple thing that exists in every hotel room. And should you pay for every night to borrow you a hair dryer. Actually I didn't find it friendly.
Response from Property: Dear Parisa,Thank you for your feedback. We're sorry to hear that you found the lack of a hair dryer in the room inconvenient. Please note that hair dryers are available at reception for free, and we apologize if this wasn't clear during your stay. We appreciate your comments and will work on improving communication for our guests.Kind regards,easyHotel Brussels Team
Guest User
Superior Double Room
Stayed in Mar 2024
Family
9 review
4.2/5
Very Good
Posted on May 8, 2024
Good location. Big Room and Good services from staff.
Response from Property: We greatly appreciate your positive review! It's wonderful to hear that you found our hotel's location convenient and enjoyed the spacious rooms. Providing exceptional service is at the core of what we do, and we're thrilled that our staff's efforts contributed to your enjoyable experience. We look forward to welcoming you back for another pleasant stay soon!easyHotel Brussels Team
Guest User
Twin Room
Stayed in Jun 2024
Travel with friends
18 review
4.5/5
Great
Posted on Sep 21, 2024
Very simple and small room, but cozy and in an incredible location. The hotel is within walking distance from all big Brussels attractions. It is good value for money. I would stay again
Response from Property: Dear guest,Thank you for your kind review! We’re pleased to hear that you found the room cozy and appreciated our prime location near Brussels' major attractions. It's wonderful to know that you felt we offered good value for money, and we would be delighted to welcome you back for another stay.Kind regards,easyHotel Brussels Team
MainCh
Twin Room
Stayed in Jun 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jul 23, 2024
It was our last minute booking, but it was worth the find. It has a good location, but maintains its peaceful ambience in the room. It feels like home there.
Response from Property: Dear MainCh, Thank you for your kind words! We're delighted to hear that you enjoyed your stay and felt at home with us. We hope to welcome you back soon!Best regards,easyHotel Brussels Team
Ayame
Standard Double Room
Stayed in Sep 2024
Solo travellers
2 review
2.2/5
Posted on Dec 16, 2024
Only complaint is I needed to go to reception to borrow hair dryer
Response from Property: Dear Ayame,Thank you for your feedback! We’re glad you enjoyed your stay overall. We apologize for any inconvenience caused by needing to visit reception for the hair dryer. Please note that our reception is open 24 hours a day, and hair dryers are available for free at any time.We hope to welcome you again soon!Kind regards,easyHotel Brussels Team
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Sep 17, 2024
Does the trick for the price. Good location, walking distance to a great food market
Response from Property: Dear guest,Thank you for your feedback! We're pleased to hear that our location and proximity to the food market met your expectations. We hope to welcome you back to easyHotel Brussels for another convenient stay.Kind regards,easyHotel Brussels Team
Fabio Massimo
Standard Double Room
Stayed in Apr 2024
Business travellers
3 review
2.5/5
Posted on May 20, 2024
Cheap hotel. Everything has an extra charge: coffee, tea, holding of luggage, late checkout etc. no fridge in the room, cramped space. Not worth the money really, but cleanliness it’s ok.
Response from Property: Dear guest,Thank you for your feedback. We're sorry to hear that you found some aspects of your stay less satisfactory. Our aim is to provide a clean and comfortable stay at an affordable price, which sometimes means certain services are offered à la carte to keep our overall rates low. Many of our guests prefer this model as it allows them to only pay for the services they need.We appreciate your comments and will continue to strive for improvement. If you have any further concerns, please don't hesitate to contact us.Best regards,easyHotel Brussels Team
Guest User
Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Gorgeous hot chocolate, interesting vending machine, good stuff.
Response from Property: Dear guest,Thank you for your lovely feedback! We're glad you enjoyed our hot chocolate and found the vending machine interesting. It's also great to hear that you had a positive experience with our staff. We hope to welcome you back to easyHotel Brussels soon.Kind regards,easyHotel Brussels Team
Guest User
Standard Double Room
Stayed in Oct 2023
Business travellers
18 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Very convenient location and facility good, very clean and good service. Nice stuff.
Response from Property: We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team
digital_nomnomad
Twin Room
Stayed in Feb 2024
Travel with friends
2 review
3.7/5
Posted on Apr 4, 2024
Location is great apart from the nearby construction. Amenities are not that good, I was expecting to at least have some basic things in the room. Even Airbnb’s have some “coffee corner” with a few utensils and cups. There wasn’t even slippers to wear inside the room. Friendly stuff, always there to help out.
Response from Property: Thank you for sharing your experience with us. We're glad you appreciated our convenient location and our friendly staff. We apologize for any inconvenience caused by nearby construction and for not meeting your expectations regarding room amenities. Your feedback is valuable to us, and we'll use it to improve our services for future guests. We hope to have the opportunity to welcome you back and provide a better experience!
Jorja Jade
Twin Room
Stayed in Feb 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Apr 24, 2024
Very good location. Located next to wolf sharing market! A few minutes walk to the city centre. However, there were a few flies that came in when we opened the windows.
Response from Property: Dear Jorja,Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our hotel's prime location, adjacent to the Wolf Sharing Market and within walking distance of the city center.Your comment regarding the presence of flies is duly noted. We apologize for any inconvenience this may have caused during your stay. Rest assured, we are taking steps to address this issue to ensure a more comfortable experience for our guests in the future.We appreciate your patronage and hope to welcome you back for another enjoyable stay.easyHotel Brussels Team
Yuk Yi
Standard Double Room
Stayed in Jan 2024
Travel with friends
4 review
3.2/5
Posted on Apr 3, 2024
This hotel is at a convenient location, hotel is clean and bright. Not too bad for budget traveller.
Response from Property: Thank you for your positive feedback! We're delighted to hear that you found our hotel's location convenient and enjoyed our clean and bright facilities. We strive to provide a comfortable stay for all our guests, including budget travelers like yourself. We hope to welcome you back again soon!
Guest User
Twin Room
Stayed in Jan 2024
Family
11 review
4.7/5
Amazing
Posted on Feb 4, 2024
Overall, it is a good place to stay if you want to close to the center. It takes about 10 mins from Brussel center station to the hotel by walking distance. Although the room is small, but it is super clean. It is very close to a super popular place, WOLF restaurant, we really like it a lot. Just for info for other travelers, no coffee , tea and cups in rooms to be used. If you want to use hair dryer , you need get it at the reception. It is free about two hours.
Response from Property: Dear Guest,Thank you for sharing your detailed feedback about your recent stay with us. We are pleased to hear that you found our hotel to be a good place, especially in terms of its proximity to the center. We appreciate your positive comments on the cleanliness of our rooms, and we're glad you enjoyed the convenience of our location, just a 10-minute walk from Brussel center station.Your mention of the nearby WOLF restaurant is much appreciated, and we are thrilled that you had a great experience there. We value your recommendation to other travelers.Regarding the amenities in the room, we appreciate your feedback about the absence of coffee, tea, and cups. We are currently reviewing our room offerings to enhance the overall guest experience. We also understand your note about the hair dryer, and we'll work on making it more convenient for guests in the future.Thank you again for your valuable input, and we look forward to welcoming you back on your next visit to Brussels.Best regards,easyHotel Brussels