Karel de Grotelaan 25/27, Brussels, Brussels-Capital Region, 1000, Belgium
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Rooms (32)
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8.5/10
TuscanoJessica
4.5/10
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Featured
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Public Areas (7)
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4.5/10
Anonymous User
10/10
Jamie
8.0/10
Lee Faith
7.0/10
Anonymous User
8.5/10
TuscanoJessica
4.5/10
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Near Hotel
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4.5/10
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4.5/10
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Guest Reviews of New Hotel Charlemagne
7.8/10
Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities7.7
Service7.8
Cleanliness7.8
Lee Faith
City Room
Stayed in Aug 2024
Solo travellers
13 review
8.0/10
Very Good
Posted on Sep 21, 2024
Location is strategic to all public transports , restaurants and shopping streets . Near to tourist attractions .
The toilet’s water flushing noise every 10 minutes . Very disturbing.
Anonymous User
City Room
Stayed in May 2024
Family
1 review
7.0/10
Posted on Jun 3, 2024
Conveniently located near a metro station, making it easy to get around the city and the bathroom and room were quite clean. However, despite locking the door and hanging the “Do Not Disturb” sign, the cleaning staff entered our room early in the morning. And the toilet flushing system was bit unreliable, sometimes not working properly.
TuscanoJessica
City Room
Stayed in Sep 2023
Business travellers
5 review
8.5/10
Very Good
Posted on Oct 18, 2023
Nice experience, mostly for an excellente service. Rooms are quite old but still nice.
Anonymous User
City Room
Stayed in Nov 2024
Couples
31 review
4.5/10
Posted on Dec 29, 2024
We are very far from the 4 stars advertised.
The hotel has stopped in time and everything looks very old.
Single glazing in the rooms and noisy and insufficient heating.
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Jamie
City Room
Stayed in Mar 2023
Other
8 review
10/10
Outstanding
Posted on May 1, 2023
Friendly staff, fantastic location. Spacious and clean rooms.