Popular Burgos 4-star Hotels

The hotel is very comfortable and the staff are very friendly and careful. It's the second time we're going but we'll repeat safely

Exceptional location, entrancing view from our room, beautiful hotel exterior and interior, well-appointed, spacious and comfortable room, engaging staff, excellent service, delicious meals! Need I say more? We just loved our stay and we all long to go back!

This hotel is located very well, the opposite room is very poorly soundproofed, it ignores the main street and all sounds can be heard, the hotel is 4*, very neglected, the whole hotel now needs reform, maintenance leaves many shortcomings, air conditioning breaks out On the first day, throwing water on the floor, the solution, in case our feet slipped and the air was damaged, so to me, it was as if it were 2* towels on the hotel floor, I will not repeat.

Excellent accommodation. Luxury and very well located to visit the city of Burgos walking. A very well-equipped room. A parking under the hotel but very expensive for the night

My partner and I are staying at Hotel Rice Reyes Católico in a group booking as part of an arts festival in beautiful Burgos, Spain. We have been in Burgos 17 times (but who’s counting?), so we know the town and the hotels. When we arrived at the hotel and went to our room, it was stuffy. We turned on the air conditioning, but nothing happened. No cool air came out of the vents. We left, had dinner, and returned around 11 p.m. Still no air. We asked the night desk clerk about the AC. He said, “Do you have a fan?” We said that we didn’t, but when we entered our room, we saw that a fan had been brought to the room. This fan was our air conditioning. In Spain. In July. On day four of our stay, the fan is still our AC, despite repeated requests to the front disk to have the AC fixed. The response is always, “We hope that the AC will be fixed today.” Hopes and prayers, y’all. Our room, upgraded from a basic domicile, is barely large enough for two people and their luggage. The closet space is minimal, and you can’t hang a suit jacket without it touching the.bottom of the closet. This is a dorm room or a youth hostel, not a hotel. Furthermore, our upgraded room is on the back of the hotel, with a view of a concrete wall. Charming… And then there’s the smell of sewerage that permeates not only our room, but the rooms of our colleagues. Funky and nasty, to say the least. The breakfasts are barely adequate. The soggy tortilla, the most typical dish in Spain, is inedible. Really? If you are planning to visit Burgos, one of the preeminent smaller towns in Spain, with the most impressive cathedral in the country, please do yourself a favor and don’t stay at this sinkhole of a hotel. There are plenty of better affordable options. The hotel has the nerve to call itself a four-star operation. It’s a two-star hotel at best, and given our experience, it’s actually a one-star establishment. Avoid at all costs.

Great for a stopover on the way to the ferry. Beautifully decorated reception for Christmas. Easy to find using Google maps. Reception staff pleasant and efficient. Gorgeous room with fantastic shower. No coffee making in the room. There is a choice of café or restaurant. Neither serve evening food until 8.30pm. The cafe food was fine for the price. The café seemed the in place for the locals. The bed size was luxurious and comfortable although a little noisy at 3.30am because the sound travels due to laminate flooring. No problem though as I managed to go back to sleep. The breakfast was plentiful but not the tastiest or sufficiently warm enough (eggs and bacon). All in all a good place. We will return 😁

We spent one night at this hotel and occupied two adjoining premium rooms. I don't think we will return to this hotel the next time we visit Burgos. Let's start with the positive points: the staff, the location, the breakfast, the characteristic perfume in the lobby. As for the disappointing/surprising points: A global advanced state of wear and tear (knocks, marks, stains), a surprisingly noisy lift with a warped cabin, a postage stamp-sized television, a sloping washbasin where water stagnates, a composite bathtub that makes worrying cracking noises, missing soap, the air temperature in the corridors is far too high... The main fault remains the capacity of the car park which is ridiculous. The hotel does not reserve the parking spaces, which allows it by refusing to cancel rooms after 6pm not to lose clients who would not be lucky enough to arrive early enough to have a space in the garage located in the basement. we arrived at 8pm and this was our case. The most surprising thing was the impossibility to reach the reception by phone on the two numbers provided. About ten calls made by two different phones during more than an hour were all picked up automatically, nobody answered but we could hear the background noise of the reception. When we arrived, the reception noticed the problem, expressed its surprise but did nothing to correct the problem at the time. Strange... We definitely expect more from a 4 stars hotel.

A 10 to the attention. I was wrong at the reservation date and they changed it without problem. I am very grateful. The hotel is very well located, although the parking, 20 euros, is a lot expensive. The hotel was very comfortable and very comfortable. The room, by the way, is huge.

We arrived here on a tour. One lift to get about 40 people to their rooms. Ended up carrying my suitcase three flights instead of waiting. The room was clean and cosy, large single beds and very quiet. USB plugs in the power points beside the bed were an added bonus. The Bathroom VERY small but the water pressure for the shower was fantastic! Very close to the Cathedral, approx 5-10 minutes depending on how fast you walk. My only gripe was that the bar opened at 8.30pm and I was looking for my nightly G&T at 6pm! Breakfast area way too crowded. The toaster takes an age to cook. One coffee machine for such large numbers is too little. Breakfast satisfactory but nothing startling. Would recommend.

Ines and Jenny at the front desk handled multiple issues and requests with a high-level of professionalism and courtesy. Articulate and efficient, they merit special mention as well as the very kind young man who checked me in. These exceptional professionals are the reason I am rating this hotel a 5 out of 5. -John Stubbs, Rm 111, Apr 13-15