Steigenberger Hotel El Tahrir Cairo

Steigenberger Hotel El Tahrir Cairo Reviews

Steigenberger Hotel El Tahrir Cairo

Kasr El Nile, Cairo, EgyptView Hotel Details
Steigenberger Hotel El Tahrir Cairo
Steigenberger Hotel El Tahrir CairoSteigenberger Hotel El Tahrir CairoSteigenberger Hotel El Tahrir Cairo
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Steigenberger Hotel El Tahrir Cairo Guest Reviews

4.3/5
Very Good
126 review
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.4
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All Reviews(126)
Positive reviews(120)
Reviews with photos/video(31)
Awesome stay(34)
Great service(23)
Clean and tidy(21)
Delicious breakfast(16)
Located in the city centre(10)
Classy environment(8)
Average sound insulation(8)
Negative reviews(6)
Guest User
Superior City View Room
Stayed in Jun 2024
Couples
4 review
4.5/5
Great
Posted on Jun 15, 2024
All was good except the bell boy who, while waiting for us to hand over some belongings for the security safe, sat on our bed and played with his phone. Not cool.
Response from Property: Dear Valued Guest,Greetings from Steigenberger Cairo and thank you for taking the time to share your valued feedback. First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo. On the other hand, please note that your valued comments were cascaded to the concerned Department Managers to take the needed actions, please Rest assured that corrective measures as now in place, and the concerned team members will be coached and re-trained for better handling. Steigenberger prides itself on the highest levels of guest satisfaction and we are looking forward to recovering your experience. The team of Steigenberger El Tahrir is looking forward to welcoming your good self in the near futureRegards, The Hotel Management
Guest User
Superior City View Room
Stayed in May 2024
Solo travellers
41 review
4.7/5
Amazing
Posted on May 20, 2024
I like this hotel because of the location. It has a small pool but unfortunately pigeons love the pool as much as a customers and I don't like pigeons. They need to do something to limit the number of pigeons that like to drink the pool water. There is a machine that you can buy that pigeons hate the sound of and the people can't hear. The rooms are a bit small but they gave me a room where I could see the Nile the Ritz-Carlton and the Egyptian museum so ask for room at the end of the building. Staff is top-notch and goes out of their way to help you. Don't book tourist from the concierge it's a rip off. I've stayed at this hotel three times because of the location and the professionalism of the staff.
Response from Property: Dear Valued Guest, First of all I would like to thank you for choosing Steigenberger Hotels as your lodging choice in Cairo. On the other hand I am sending this message to extend my apology for any inconvenience may have been caused due to your kind concerns expressed through your review.Your valued comments is extremely important to us, as Steigenberger Hotels always prides itself on the highest level of guest satisfaction.
Connie YKY
Superior City View Room
Stayed in Feb 2024
Couples
2 review
3.7/5
Posted on Mar 2, 2024
I stayed here for 2 nights, it's quite an old hotel but the view is good! That you are facing Nile river with good sunset view. The breakfast is decent and location is very good, right next to Luxor temple!
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward to welcoming you in the near future.Kind Regards, The Management
Dr Paul
Superior Twin Room
Stayed in Feb 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Very good quality service. First class service. It's close to the museum which makes it very convenient
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.Kind Regards, The Management
Guest User
Superior City View Room
Stayed in Feb 2024
Couples
2 review
2.0/5
Posted on Feb 13, 2024
Misleading Room Description: When I booked the room, I specifically requested and paid for a superior city room with a view, expecting to enjoy picturesque scenes of the city skyline. However, upon arrival, I was horrified to find that my room overlooked a noisy, unsightly slum area. The view was far from what was advertised and left me feeling deceived. Unbearable Noise: As if the disappointing view wasn't bad enough, the noise from the surrounding traffic was unbearable, even on the eighth floor. Instead of being able to enjoy a peaceful night's sleep, I was subjected to the constant roar of vehicles well into the early hours of the morning. It was impossible to relax or unwind with such a cacophony outside my window. Noise Pollution: From the moment I checked in until the day I left, the hotel was a cacophony of drilling, hammering, and construction noise. It felt like there was no escape, as the renovations seemed to be happening on multiple floors simultaneously. Whether I was trying to relax in my room the constant racket was impossible to ignore.
Response from Property: Dear Valuable Guest, We would like thank you for taking time to share with us your valuable feedback regarding your recent stay at the Steigenberger El Tahrir. We truly value the opinions of our customers. It is with much concern that we received your critical comment, and we apologize that we did not meet your expectations, assuring you that we are extremely committed delivering the perfect holiday experience, Steigenberger Hotels always prides itself on the highest level of guest satisfaction, unfortunately we have fallen short this time and we are always keen to preserve the loyalty of our regular guests. . reference to your kind feedback in regards of the noise, please note that all rooms is provided with double glassed windows and our team would be more than glad to accommodate you with an alternative quieter room in different location of our building along with better view, Once again, thank you for the review, and we are looking forward to welcoming you back and having a chance to make up your previous experience. Sincerely, Hotel Management
Guest User
Superior Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Love everything of our staying in your hotel , except the intensity of the water supply from the shower head is a bit weak.
Response from Property: Dear Valued Guest, First of all I would like to thank you for choosing Steigenberger El tahrir as your lodging choice in Cairo. On the other hand I am sending this message to extend our apology that your experience was not up to your expectations due to your kind concerns expressed through your review.Please rest assured that your valued comment is extremely important to us.Steigenberger prides itself on the highest levels of guest satisfaction and we are looking forward to recovering your experience in the near future. Kind Regards, The Management
Guest User
Superior Twin Room
Stayed in Dec 2023
Business travellers
12 review
4.0/5
Very Good
Posted on Dec 25, 2023
The room is clear , the service is good , we do not include breakfast but around hotel , there is one cafe restaurant, looks good .
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir. Kind Regards, The Management
Guest User
Superior Room
Stayed in Dec 2023
Solo travellers
5 review
3.7/5
Posted on Dec 22, 2023
Good location. Smaller than I expected. Noisy on any level. No storage in bathrooms. No one seems to vacuum the carpets... they have vacuums but I never saw or heard one turned on.. carpets need proper deep cleaning.
Response from Property: Dear Valued Guest, First of all I would like to thank you for choosing Steigenberger El tahrir as your lodging choice in Cairo. On the other hand I am sending this message to extend our apology that your experience was not up to your expectations due to your kind concerns expressed through your review.Please rest assured that your valued comment is extremely important to us.Steigenberger prides itself on the highest levels of guest satisfaction and we are looking forward to recovering your experience in the near future. Kind Regards, The Management
Guest User
Superior City View Room
Stayed in Jan 2024
Friends
5 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Perfect location in the middle of Cairo. The hotel is large and modern.
Response from Property: Dear Valued Guest, Thank you for the great review. We greatly value your patronage and looking forward welcoming you in the near future.Kind Regards, The Management
Kay Basir
Superior Twin Room
Stayed in Apr 2023
Family
53 review
4.7/5
Amazing
Posted on Apr 28, 2023
Great location as it is just ipposite Egyptian Museum and Tahrir Square. When we arrived, lobby was crowded with guests. Check in was so fast we dis not have to wait long and the room we got is superb, clean and nice ! Most affordable hotel compared to other nearby hotels.
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.Kind Regards, The Management
Guest User
Superior City View Room
Stayed in Jun 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jun 18, 2023
Perfect hotel ,Great everything .Cosy bed ,very Good Location .
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.Kind Regards, The Management
Yuk Fai
Superior City View Room
Stayed in Apr 2024
Friends
7 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Room was clean, good location and service.
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir. Kind Regards, The Management
Guest User
Superior Twin Room
Stayed in Jul 2023
Family
10 review
5.0/5
Outstanding
Posted on Aug 11, 2023
The experience of this hotel is great. I really want to come back. Everything is great!!!
Response from Property: Dear Valued Guest, we were previleged and delghted that we have you here at steigenberger EL Tahrir. your generouse contribution has been convoyed to the hotel team.we greatly value your patronage and looking forward to welcoming you once more at steigenberger El Tahrir.
Guest User
Superior Twin Room
Stayed in May 2023
Friends
5 review
5.0/5
Outstanding
Posted on May 15, 2023
This is a top class hotel in a top class location. The staff in all departments were fully trained and very professional. All our requests and questions were promptly dealt with. The buffet breakfast was sumptuous. The only slight disappointment was the rather modest swimming pool with limited seating area, but this is to be expected for such a central downtown location.
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.Kind Regards, The Management
Omar
Superior City View Room
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Nice hotel And nice staff
Response from Property: Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir. Kind Regards, The Management