Alua Suites Las Rocas - Photo Gallery

The hotel was friendly and nice throughout my stay! There was no elevator, so it was inconvenient to carry luggage, but other than that, everything was fine! Breakfast was delicious, the pool was right in front, and the room was spacious.

The traffic is really inconvenient. I asked the hotel to take a taxi to Calo de Moro. I waited for two hours for the bus, but it is the peak tourist season. I can respect it but I don’t understand it:-P Generally speaking, it’s pretty good. I walk about ten minutes from the north to the south. bay. The hotel's buffet is really delicious, I am so angry! Apart from the need to make an appointment for a car in advance, it is best to charter a car, there are no other disadvantages.

Absolutely awful, cleaning is one huge problem here, in the rooms, the blocks, swimming area and the restaurant. Floors are not cleaned, 5 days we sat in the same place in the restaurant and the floor was not cleaned once, nither was the windows which were covered in hand marks and food from children, all over the site it lacked basic cleaning! Cleaners came in late if at all 2pm onwards, food bland, room was full of mold also, very wet and damp, pools dirty with stains and mold, Entertainment basic and cheesy, not alot on tho! The smell also of drains was absolutely vile in the room and around the hotel! Extremely disappointed!

Overall this fantastic find for us really could do with a few small changes. Food is fantastic, always something for everyone unfortunately though they could be doing with the other hot plate station to maned to reduce the long queues at breakfast waiting for to be served. The pool area is also very good lots of kids having fun with a really good team of young guys and girls doing a great job with pool games ect . Now the pool bar ! Hard working team yet again serving great drinks but unfortunately they have no alternative to this either day or night. There is a massive lobby bar which has been closed all week. Not everyone wants to sit and watch a show every night so the pool bar becomes extremely busy leading to large busy queues. Overall this wee gem ticked so many boxes for us on a family holiday

Awful! Dirty - look area not cleaned once in 9 days. Pool had black mould and cracks everywhere and yellow staining which also left clothing stained. Hotel tried to say sun cream - if pool that stained shows not cleaned. Rooms tired. Mattress stained, sheets stained and covered up with pillow. Stains on curtain, Both our kids along with others cut their feet in pool. Blood spots still around pool over a week later - no cleaning, Food bland and repetitive. Fine for a couple of days but same every single day. Thankfully Cala d’or town short taxi away or Ting Ting train. Kids entertainment good but many facilities under maintenance so not accessible. Kids activities ‘under review’ not planned as shown due to lack of facilities and equipment. Hotel was not ready for season - busy with kids at half term and Astro and volleyball court could not be used. Broken nets for pool awaiting delivery. Never again!

We stayed here for 4 night last year and really enjoyed our holiday so re-booked for Easter. The hotel is lovely, staff are great and we had a fantastic holiday. We booked a 2 bed room which was huge! With 2 bathrooms, a huge lounge and an internal staircase (worth noting if you have small children). The view was great. Food was really good, variety, replenished quickly and all very clean and tidy. Free pool towels with no deposit. Drinks selection was good, entertainment team were very friendly and energetic! Nothing but good things to say about this hotel!

A lovely situated hotel with a few good things about it, as there should be, and a few poor things which need to be improved. Reception was ok, not brilliant but acceptable. On our arrival we were booked in ok, not efficiently, but as I say ok. We were sent on our way to our 1 bedroom suite with sea view room . There was just a view of a wall when sitting on the balcony at eye level. Most of the rooms in the hotel had a lovely view with rails on the balcony out to see, lovely uninterupted views..........sadly ours had a solid concrete wall higher than eye view whilst seated on the chairs. ( see photos attached below ). Unacceptable. You go to sit on your balcony when you have paid for a sea view to be able to see the sea, not a white washed wall. We think we have been duped totally. Terrible. We went immediately back to reception to inform them of our disdain. The response was , " We are full and may have a room as you have paid for available tomorrow. I will ask the manager about this and get back to you ".....there was no other communication on the matter. Unacceptable. Anyway, we knew this would be the case and just got on with our unpacking and holiday. So, the room/suite was ok, spacious and ample drawer space and a couple of wardrobes, good bathroom and large lounge which was ok, not very well designed but no comfy chair. A small desk chair and a poor lounge settee which was actually in need of a clean. Not brilliant. It needs to be said that the cleaners done a good job, but we had to ask both times the loo roll was almost gone, to have it replaced when we seen the cleaners outside in the complex. Poor that they did not replenish when required. One of the most important things that needs to be mentioned is that the hotel has no lifts. I could not see any information on this whilst booking with the tour operator. Terrible. Be aware there are a few flights of stairs to navigate on the floors above ground level. All inclusive was the package we chose. Some great drinks on offer some terrible. Draught San Miguel, you cannot get much better, Pina coladas disgusting and almost undrinkable......white wine ok......sparkly wine ok ( but never cold enough and we had to ask for ice every time )....so a mixed bag there...but a great method is that you get a token for 1 euro ( refundable after your stay ) to retain a plastic glass throughout your stay here. All you do is give it to the bar staff when you order your drink, they take it off you and give you your drink. You always return the plastic glass to the bar saving on any mess or waste plastic then re order you next drink. A great idea and one that every hotel should consider. The only bad thing, which is actually really frustrating is that when you have finished your last drink, you have to wait behind everyone else in front of you to ask for your tokens back when all you want to do when you have finished your last drink is leave......so , if there are 5 people in front of you and you need to

Returned home yesterday. Hotel fabulous. Area and local shops bars restaurants gr8. Staff are friendly and helpful Nikki is a star. Would return cleanliness is 10/10band l am soooo fussy! Don't hesi6 just book its brilliant. Thank u 2 all the team

Visited an Alua hotel in Minorca 2 years ago so knew the chain was good. Stunning location, rooms very spacious, we got lucky getting 2 sea view rooms overlooking adults pool in A block, views fabulous. Unlike some reviews, couldn't fault the food and drinks (red wine ) or the air con in the rooms. Yes it's the older "in the wall" type as opposed to units attached to the wall but still did the job required. Housekeeping spot on, and reception staff all friendly and helpful. Learning the basic holiday phrases helps build a rapport with staff, which in my experience results in good service. A little effort goes a long way. Do have to agree with comments that water in bathrooms is a bit salty, but you wash in it not drink it so no dramas, however the water dispensers in lobby and pool bars did have a strange taste, but spar shop was only 3 mins walk away. Cala egos commercial area a further 3 mins, and cala egos beach another 10 minutes. Closest beach, es Pou a 5 minute walk, and marina another 15 beyond this. Unfortunately an electrical problem meant no water or air con for around 5 hours one evening but thankfully this was sorted by 11pm but this wouldn't stop me recommending the hotel