The Silo Hotel

One of the most beautiful hotels I have ever seen. The rooms and common spaces were full of exquisite art and decor, and the views were gorgeous. The minibar included breakfast were incomparable. Would highly recommend this place.

We booked a table at the rooftop bar while back in the UK as really wanted to enjoy the experience. What transpired when wet got to the rooftop beggars belief with the arrogant attitude of the manager of the bar and our treatment. On getting there, we were being taken to a table with a reserved sign overlooking the waterfront when a couple behind us in the queue were seated there and we were told nothing now available but could sit at a side table overlooking some docks with just the two of us there while everyone else in the buzzing front area. The arrogant manager said they were residents and regardless of our booking prior and paying a 300 Rand deposit, we did not get any seating priorities. Allegedly everyone had reserved as well and oddly just all happened to have a lovely table except for us. The fact the only reservation time I had been offered was 6pm and had got there on time meant nothing. We sat at this side table and I decided not acceptable. Went to the arrogant manager to ask for a refund on my deposit and told not possible. Why? You have not honoured my reservation, you have taken a deposit from me and now refusing to refund me for something I do not want. And then to be told I was being aggressive is simply unbelievable. I have stayed at the finest hotels in the world and received the best service but more importantly, friendship and warmth from the people who work there. I usually recce places by going to the bar or restaurant and then gauging if worth staying there in the future. This treatment tonight has just lost you you a substantial booking from me. Plenty of other stunning Cape Town hotels to stay in. Please take my 300 Rand and if you have any decency give to a charity rather than pocket it for absolute nothing I got in return. Shameful arrogance and nothing anywhere like the warm people of this country tonight

Staying at The Silo Hotel was a dream come true. I had always seen the hotel from The Waterfront when visiting Cape Town and when I came back to South Africa for a birthday and anniversary celebration, I knew I needed to stay at the Silo Hotel. From the moment we arrived at the Silo Hotel, everything was amazing. The staff were so warm and welcoming and everyone is absolutely delightful. There is so much joy and culture in this beautiful hotel. Our room got upgraded to a Duplex Suite, and it’s hands down the best hotel experience I’ve had in my entire life from all over the world. The views are stunning and the room is just so magnificent. We stayed for 2 nights but wish we could have stayed longer, 5 nights would be ideal. We made the most of our time exploring the Mother City and enjoying the hotel and the wonderful dining options. Breakfast was just delightful and we went to each of the restaurant spaces for dinners. Again, amazing views all around and such a wonderful staff. We honestly felt like family coming home to visit an artistic palace. Just phenomenal all around. I’m already plotting my next big celebration that’ll bring me back to this exquisite hotel and how I can stay for longer. Thank you to The Silo Hotel for everything, it was just a magnificent stay!