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The location of the hotel is also very good, next to the seaside shopping mall, aquarium. The surrounding environment is also very safe. But there are mosquitoes in the room, and two cockroaches are killed before going to bed. There are still mosquitoes that will noisy you to sleep! The brushing cup broke when I was going to brush my teeth and pick it up. I scratched my hand. It was too late and too tired to put a band-aid to sleep. Checked out the next day and told the hotel front desk these two things, they were very indifferent.

We were allocated an occupied room. We checked in, a room was allocated to us, the porter and ourselves all went to the room, the porter opened the door with the key provided to us. Then BOOOM...the occupant of the room was still in the room. He was shocked and we were shocked too. It was all a shocking experience. I don't know how such an elementary mistake could've been made at a Marriot Hotel!☹️🤷🏿♂️

The location is very convenient and that's probably all. We were there during the cold, windy spring period (although gusty winds are probably quite common in this region) and couldn't sleep because of the feeling of horror and fear because of the shutters knocking terribly in the wind. A horror movie, no doubt. It is necessary to replace the balcony doors, especially considering that these are huge panoramic doors with more modern ones. The cold and knocking really prevented a good night's sleep and spoiled the impression. Also, because of them there is a draft and cold. The heating did not work: we had to turn on the air conditioner to heat. The cleaning was normal. The room was tired, the furniture was stained and painted over with paint somewhere, but it was acceptable.

The location is a bit off from the v&a waterfront and city centre. You need to Uber out everytime. Another then this , everything is Awesome from the staff to the room service food to even the room very good.

I recently had the pleasure of staying at the DoubleTree by Hilton Cape Town - Upper Eastside, and I must say it was a delightful experience from start to finish. The first thing that caught my attention was the stunning views that the hotel offers. Whether you're enjoying a meal in the restaurant or relaxing in your room, the scenery is simply breathtaking. The location of the hotel provides a unique perspective of Cape Town, and I found myself captivated by the cityscape. The staff at the DoubleTree by Hilton Cape Town - Upper Eastside are truly exceptional. From the moment I walked through the door, I was greeted with warmth and professionalism. The level of service throughout my stay was consistently excellent. The staff members were not only efficient but also went out of their way to ensure that every need was met. Their genuine friendliness added a personal touch to the overall experience. One of the standout features for me was the secure parking facilities. Knowing that my vehicle was safely parked on the premises provided an added sense of comfort during my stay. It's evident that the hotel takes security seriously, contributing to the overall feeling of safety and peace of mind. Now, let's talk about the breakfast – it was nothing short of amazing. The variety of options available was impressive, catering to a range of tastes and dietary preferences. The quality of the food was top-notch, and the presentation added a touch of sophistication. It's safe to say that the breakfast alone is reason enough to consider this hotel for your stay in Cape Town. As for the room, it was nothing short of stellar. The attention to detail in the design and furnishings created a comfortable and inviting atmosphere. The bed was exceptionally comfortable, ensuring a good night's sleep. The cleanliness and maintenance of the room were also noteworthy, reflecting the hotel's commitment to providing a high standard of accommodation. In conclusion, my experience at the DoubleTree by Hilton Cape Town - Upper Eastside exceeded my expectations. The combination of breathtaking views, excellent staff, secure parking, and an amazing breakfast made for a memorable stay. Whether you're visiting Cape Town for business or leisure, I highly recommend considering this hotel for a truly enjoyable and comfortable experience.

I'm curious why Chinese tourists don't comment on Ctrip. I stayed for four nights and would like to share with you my objective experience of staying. The room is very small. Although the family room has been upgraded, there are two small beds in each of the two separate small rooms, which basically takes up the room space. The facilities are a bit old. Although the faucet and hardware are Hansgrohe, and the toilet is also a famous brand, they are still a bit old and cannot be compared with domestic hotels of the same price. After talking about the bad points, let’s talk about the highlights: the breakfast is very good, with a variety of varieties, and the service is in place. The restaurant is on the other side of the hotel, you need to pass through the Business School of the University of Cape Town, and you can see the Victoria Pier. The location is also very convenient: it is convenient for eating, shopping, and sightseeing. It feels like it is on the edge of the business district, suitable for walking and shopping.

Staff were very friendly and the location was excellent. Waited quite a while to have the room available though. Also, the pool wasn't cleaned often enough. Other than that, great stay!

Small 1 bedroom apartment in very good location. 700m from V&A mall and docks. Safe and fully serviced daily. Basement parking nearby. Good large shower and lovely balcony. Only criticism is why paint the interior walls black?

The Reception asks to fill a form adding your full card details go be paid on 10 days which is risky to.leave your credit card details in a form and waiting. That shoukd be nade at once tobyour card through a card machine.

This hotel is worth the money. The front desk staff was very friendly and responsive. The room was very comfortable and clean. The location was excellent because the Waterfront is only 5-10 minutes away. There is tons to do at the Waterfront. Purchase a breakfast at the hotel because it is excellent. It is a buffet with excellent food. I was very pleased with my stay and would definitely stay again.