Home Inn Changsha Wuyi Avenue Railway Station Subway Station Branch

Home Inn Changsha Wuyi Avenue Railway Station Subway Station Branch Reviews

Home Inn Changsha Wuyi Avenue Railway Station Subway Station Branch

No. 77, Wuyi Avenue, Chaoyang Street Street, Furong District, Changsha, Hunan, ChinaView Hotel Details
Home Inn Changsha Wuyi Avenue Railway Station Subway Station Branch
Home Inn Changsha Wuyi Avenue Railway Station Subway Station BranchHome Inn Changsha Wuyi Avenue Railway Station Subway Station BranchHome Inn Changsha Wuyi Avenue Railway Station Subway Station Branch
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Home Inn Changsha Wuyi Avenue Railway Station Subway Station Branch Guest Reviews

9.5/10
Outstanding
516 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(516)
Positive reviews(511)
Reviews with photos/video(133)
Easy to get around(82)
Delicious breakfast(48)
Friendly front desk staff(41)
Close to metro(38)
Well decorated(19)
Highly recommended(7)
Small room size(6)
Negative reviews(5)
Aris Wong
Queen Room
Stayed in Nov 2024
Solo travellers
7 review
10.0/10
Outstanding
Posted on Dec 19, 2024
The front desk is very nice and the hotel is located in main street. Room is quite good and clean. I just stayed here for a night. If I have a chance to come back again for sure!
Response from Property: Dear guests! Thanks for your affirmation and support! Hope we can be your "home" on your journey!
May0906
2-bed Room
Stayed in Nov 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on Jan 1, 2025
The hotel is new and clean. Nice Breakfast with good service
Response from Property: Dear guests, hello! Thank you for your recognition of our work! We will continue to work hard and look forward to your next visit!
Guest User
Double Bed Room
Stayed in Feb 2025
Solo travellers
14 review
8.0/10
Very Good
Posted on Mar 13, 2025
good.
Response from Property: 感謝您的肯定呀～！😊 能被您評價為“good”我們很開心！無論是舒適的房間還是暖心的服務，我們都希望您能感受到滿滿的用心～期待下次再相遇，繼續為您帶來小驚喜！祝您生活甜甜，好運常伴～✨🌟
Guest User
Queen Room
Stayed in Dec 2024
Travel with friends
12 review
10.0/10
Outstanding
Posted on Jan 25, 2025
The room is clean and tidy, the environment is clean, and the breakfast is particularly delicious.
Response from Property: 寶，看到您的反饋，我們心裏樂開了花！一直努力把房間收拾得乾乾淨淨，早餐也變着法兒給大家準備美味，能得到您的認可，可太值啦！您喜歡就好，要是下次來，有啥想吃的早餐，或者對房間有啥要求，儘管跟我們説，我們肯定安排到位！盼着您再次光臨！
Anonymous User
Queen Room
Stayed in Mar 2025
Solo travellers
6 review
9.5/10
Amazing
Posted on Apr 14, 2025
Came to Changsha to watch Xu Song's concert and booked this hotel. It is very convenient to go to the scenic spots and Helong Stadium. The room is very clean, the TV is large, and the projection screen is convenient and clear. The takeaways are delivered by robots, which is very safe. And the check-out is delayed until 14:00, and it is also close to the train station. Great praise! ! !
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Response from Property: 哇，太感謝您給出這麼棒的評價啦！能在您來長沙看許嵩演唱會期間為您服務，還讓您感到各方面都便捷、舒適，我們真的特別開心。我們一直很注重房間的清潔，就盼着能給您整潔的居住環境；大電視和便捷的投屏功能，也是為了讓您能更好地放鬆娛樂。機器人送外賣既安全又新奇，看來很對您的心意呢。能為您辦理延遲退房，方便您安排行程，更是我們應該做的。酒店靠近火車站，也給您的返程減少了不少麻煩。再次感謝您的認可，期待您下次再來長沙，不管是看演出還是遊玩，我們都隨時歡迎您，一定繼續為您提供超棒的服務！
Guest User
Queen Room
Stayed in Mar 2025
Business travellers
11 review
1.0/10
Posted on Apr 10, 2025
The quilt cover was dirty and had hair on it. Did you tell the front desk that there was no breakfast? I didn't know until I went to have breakfast. The shower gel and tissue paper were all gone and they didn't replenish them. I was very grateful that the waiter helped me extend my check-in time to 14:00, but I told her that I needed to pack my luggage and check out at 14:30. You said yes, and you cut off the electricity at 14:10 without informing me. I have lived in hotels for so many years and this has never happened. Your service is really bad. I don't know why the 9th and 10th floor buttons were automatically pressed when I swiped my room card in the elevator. It was very inconvenient for me to go up and down the elevator. In summary: poor hygiene, room items were not replenished in place, and the front desk training was not in place.
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Response from Property: 尊敬的客人，您好！看到您的反饋，我們心裏真是萬分愧疚，真心要向您道個歉，給您帶來這麼糟糕的入住體驗，是我們工作沒做到位。​關於衞生問題，房間被套有臟污和頭髮，這絕對是不應該出現的情況，我們已經狠狠批評了負責打掃的工作人員，後續會加強衞生檢查，確保每間房都一塵不染。沐浴露和抽紙沒及時補充，也是我們的疏忽，之後會安排專人在客人入住前仔細檢查房間物品，及時補齊。​前台沒有提前告知您沒有早餐，還有答應您 14:30 退房卻在 14:10 斷電，這都暴露了我們員工培訓的不足。我們會馬上完善培訓體系，提高員工溝通和服務能力，保證類似情況不再發生。為表歉意，下次您入住，我們會為您提供免費早餐，並且房費打 8 折。​房卡會自動按下 9 樓和 10 樓按鈕，這是設備故障，我們已經聯繫維修人員緊急處理，很快就能解決。​再次向您深表歉意，也感謝您的直言不諱，希望您能再給我們一次機會，相信下次一定能讓您滿意！
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 4, 2025
The hotel is in a prime location, only a 5-minute walk to the subway station. The room is spacious and bright, the bedding is soft and comfortable, and the toilet and high-speed WiFi are very considerate. The staff is warm and friendly. The breakfast is rich in variety and the local snacks are impressive. Very cost-effective
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的高度評價和認可！能讓您感受到酒店地理位置的便利、房間的舒適、設施的貼心、員工服務的熱情以及早餐的豐富多樣，我們倍感榮幸。我們一直致力於為客人提供優質的住宿體驗，從地理位置的選擇到房間設施的配備，從員工的服務培訓到早餐的精心準備，每一個環節都傾注了我們的用心。您的滿意是我們不斷前進的動力，我們會繼續努力，保持並提升服務質量，為您和其他客人帶來更加美好的入住體驗。期待您再次選擇我們酒店，下次入住時，若有任何需求或建議，歡迎隨時與我們聯繫。祝您生活愉快，一切順利！
99tu
2-bed Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 5, 2025
The location is very good, just 7 stops away from Changsha South Station and also very close to Changsha Railway Station! The key is that it is very clean, there is free laundry service, although I didn't use it, but this service is very good, there is a robot food delivery service, super cute!
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評呀！能讓您滿意我們的地理位置，感受到酒店的乾淨整潔，還認可我們的免費洗衣服務和可愛的機器人送餐服務，我們真的特別開心。酒店所處的位置就是希望能給客人的出行帶來便利，無論是去長沙南站還是長沙火車站都很方便。而乾淨的環境一直是我們努力保持的，免費洗衣服務也是為了給大家的旅途提供更多便利，機器人送餐則是想給大家帶來一些別樣的趣味體驗。期待您下次入住的時候可以體驗一下我們的免費洗衣服務，相信會給您帶來不錯的感受。再次感謝您的支持，希望您以後出行還能選擇我們酒店！
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 31, 2025
The hotel is very clean. The front desk lady and the boy are very nice to talk to. There is also self-service coffee in the lobby. The hotel is very easy to find. It is very close to the subway station and very convenient to May Day Square and other scenic spots. I highly recommend it~
Original TextTranslated by Google
Response from Property: 尊敬的客人，感謝您對酒店細緻且高度的評價。我們始終將衞生當作服務的基石，為每一位賓客提供舒適的環境。服務上，我們致力於打造温馨體驗，讓每一位客人都有歸屬感。酒店獨特的地理位置，就是為了方便大家探索城市。能得到您的認可，我們倍感榮幸。未來，我們將持續提升服務品質，不負您的推薦與信賴 。
Guest User
Queen Room
Stayed in Feb 2025
Solo travellers
14 review
10.0/10
Outstanding
Posted on Mar 24, 2025
Very good! The environment is very clean, the decoration style is young and comfortable, there is a large dressing mirror, and the dry and wet areas are separated. The king-size bed room A I stayed in has no windows but it is not stuffy at all. The fresh air system should be very good👍 The location is good, very downtown, and close to the subway station. The room is well soundproofed, and basically no sound can be heard. The front desk guy and the cleaning lady are very good and try their best to solve the problem. Very cost-effective! Recommended
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Response from Property: 太感謝您給出這麼細緻又暖心的評價！您的認可，對我們而言無比珍貴。為了給像您這樣追求品質的客人營造優質體驗，我們在裝修、設備和服務上花了不少心思。很高興新風系統、隔音效果都讓您滿意，工作人員也沒讓您失望。期待您再次光臨，我們一定帶來更棒的體驗！
57&Jay
2-bed Room
Stayed in Feb 2025
Travel with friends
1 review
9.7/10
Amazing
Posted on Mar 22, 2025
I don't like to write reviews. This is my first time to write a review. The environment is very, very good. I stayed for two nights and had a very good experience! The sound insulation is also very strong, and it is also very close to the subway station, with convenient transportation. The price for booking in advance is also very beautiful. Anyway, you can rush with your eyes closed! Oh, yes, they also gave us a day's breakfast, which was very delicious. The quality of the breakfast was very good. I can't find words to praise it. Then the facilities were not given full marks because the floor of the shower room was a bit slippery. I personally suggest that non-slip slippers can be provided or non-slip mats can be laid on the floor, because there are many sharp corners in the shower room, and you may get hurt if you slip~ Overall, it is really very, very, very good, very satisfied!
Original TextTranslated by Google
Response from Property: 尊敬的客人， 感謝您選擇入住我們酒店並抽出時間分享如此暖心的評價！您的認可是我們團隊不懈努力的動力。我們始終以提供貼心服務和舒適體驗為目標，期待下次為您創造更多美好回憶！ 祝旅途愉快，誠摯期待您的再次光臨！
Guest User
2-bed Room
Stayed in Jan 2025
Couples
4 review
6.0/10
Posted on Feb 23, 2025
The room is small, and the TV requires a membership fee of 9.9 per day. We didn't clean the room and contacted the front desk to get water. At that time, they said the robot was not available. Later, they must have forgotten and didn't deliver it. However, the soup powder for breakfast was delicious and hygienic
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing our hotel and sharing your stay experience! We are very happy that you like our breakfast soup powder. This is a recognition of our catering quality and we will continue to maintain it. Regarding the small room you mentioned, due to the variety of room types, you can contact us next time you make a reservation and we will recommend a more spacious and comfortable room for you according to your needs. For TV that requires membership fees, we will consider adding more free channels in the future, hoping to give you a richer viewing experience. We are extremely sorry for not cleaning the room in time and forgetting to deliver water! This was a serious mistake in our service. We have severely criticized and trained the relevant staff and developed a more complete service process to ensure that similar incidents do not occur again. We look forward to seeing you again. We will definitely provide you with better service to make up for the shortcomings this time! I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Solo travellers
3 review
10.0/10
Outstanding
Posted on Feb 22, 2025
I was really satisfied with this stay. I came to Changsha alone, and the room was of moderate size, especially suitable for me. And because it was a double bed, it was quite reassuring for me. I could sleep in both beds in turn. The hotel was very safe, and the takeaways were delivered by robots. The hotel facilities were very new, and the room was cleaned every day. It was quite suitable for me, and the sound insulation was also good. If you travel, chain hotels are really comfortable and you will definitely not step on thunder! College students will recommend Home Inn like crazy!!!
Original TextTranslated by Google
Response from Property: Dear friends, we are so happy to see your good comments! Thank you for choosing our Home Inn and giving such a heartfelt evaluation. Our biggest wish is to travel alone comfortably and safely. The room size and double bed arrangement are satisfactory to you, which is great! There are also robot delivery, new facilities, cleaning service and sound insulation, which seem to have touched your heart~ We feel very accomplished to receive your crazy recommendation! Looking forward to your next visit to Changsha, Home Inn will always be your warm home, waiting for you to check in again!
Guest User
Business Queen Room
Stayed in Jan 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on Feb 18, 2025
This stay at Home Inn was great! I booked a business king-size room, which was spacious and clean, with soft and comfortable bedding. I had a good sleep. The decoration is simple and elegant, and the facilities are complete to meet all needs. The location is easy to find, and it is convenient for eating and shopping around. The service staff is enthusiastic and responsive, and it feels as warm as home. I will choose Home Inn again when I travel in the future!
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy and touched to see you give such a high evaluation! Thank you very much for your recognition of Home Inn. We have been working hard to provide you with a comfortable sleep in the business king-size bed room, complete facilities, convenient surrounding environment and warm service. Your satisfaction is the greatest encouragement to us. We look forward to your next trip. We will still be your warm harbor and will definitely bring you a more intimate experience!
Guest User
Queen Room
Stayed in Jan 2025
Couples
5 review
9.5/10
Amazing
Posted on Feb 17, 2025
First of all, I am not a shill. I am a college student. College students do not cheat college students. I am from Jiangxi. I came to Changsha with my girlfriend before school starts. You really can't find a rival for this price. Home Inn 4.0 is very good. In short, the experience is very good. The only shortcoming is that the big bed A I booked has no windows, and the ventilation is not as good as the one with windows. It is recommended to spend a few dozen more to change to a big bed A
Original TextTranslated by Google
Response from Property: Dear college students, seeing your sincere sharing, our hearts are warmed! Thank you very much for choosing our Home Inn 4.0. We are so proud to receive your evaluation of "the experience is very good" and your sincere recommendation from college students who do not cheat college students! The price advantage you mentioned is exactly what we have been striving to provide you with, a cost-effective experience, in the hope that young travelers like you can easily enjoy comfortable accommodation during their travels. We have noted your issue with the King Bed A room having no windows and poor ventilation! This is indeed a lack of consideration on our part. We will provide more detailed information on room types in the future so that guests can choose the room that suits them more clearly. Next time you come with your girlfriend, please tell us in advance and we will give priority to arranging a room with good ventilation and windows for you to give you a better living experience. We will continue to maintain high cost-effectiveness and high-quality services. Whether it is the warm reception at the front desk or the high-quality experience in hygiene, screen projection, etc., you will not be disappointed. I look forward to meeting you and your girlfriend in Changsha next time and starting another wonderful journey for you!