Grand New Century Hotel

Seeing the negative reviews online, I was quite nervous when I booked the hotel. Xiaoshu, the front desk receptionist, saw that we were staying with children. Although we didn't upgrade to a family room, we took the initiative to give the children an extra breakfast for the next day. Although there were some minor problems with the room hygiene, Xiaoshu also helped to solve them quickly. They wanted to change our room, but I thought it was troublesome, and I brought my own sleeping bag, so the staff later provided transparent tape to help me clean it. I declined and taped the dirty parts of the bed myself. Xiaoshu also asked the staff to send fruits and Changxing Four Treasures. The girl who was responsible for sending them didn't smile. The girl who took us to other rooms to choose also didn't smile, and she took us It took a long detour to get to the elevator. Maybe they are new here. I hope the hotel leaders can strengthen their service awareness. I don’t want to see such expressionless working style during the Chinese New Year. It’s always uncomfortable to see it. The hotel’s breakfast buffet is also OK. It also provides disposable cups, which are clean, hygienic and convenient. I think this is very good. In fact, sometimes something happens in the hotel. The hotel’s timely handling attitude can ease the guests’ emotions. I still recognize the service of Kaiyuan Hotel. I have stayed in Kaiyuan Hotel several times and I am generally satisfied. The table legs in the room are unstable. The hotel should check them regularly. The children are also very happy to swim in the hotel’s swimming pool. The cost performance of the hotel is still good.