SpringHill Suites Charlotte Airport Reviews

Hotel close to the CLT airport (10 minutes by car). We stayed just a night.. American classic breakfast.. Good and spacious room.. The hotel offers a free shuttle service to the airport. Good option for a night (connection flight). I’d stay again.

Clean rooms, nice service, made me really feel At home and comfortable.

Dated but more or less clean. Close to airport. Adequate if you are only overnighting.

Bed is good, 6minutes drive to airport , airport shuttle provided too.

It's more convenient to stay here when you have a late flight landing at Charlotte Airport. The shuttle bus with the hotel's name on it is very eye-catching when you leave the airport. It only takes a few minutes to get to the hotel.

In order to catch the plane, the hotel near the airport is still very good

Note that there are two spring hill suites near the airport This is relatively old, the facilities are relatively outdated, the first room has no hot water

There is a smell, the room is not cleaned every day but I get a tip every day

Marriott's other airport hotels are good

Very good very good front desk service attitude is very good

I didn’t like the fact that the airport shuttle service didn’t start until 6:00 am. I had to take an Uber to make my 5:30am flight.

They didn't clean our room at all the whole time we were there...even when I asked them to because we needed clean towels and the trashes were full. Otherwise, it was fine.

Upon arrival the receptionist sounded like she was on a personal phone call and was rude upon check in. The toilet in the bathroom takes 2-3 times to flush. The air is not correctly working. The phone in the room does not work to call down to the front desk. The hot water went out which I understand things happen, but the blame was put on a team staying here. That they all showered at the same time and used it up. I’m sorry but if you are a hotel and can accommodate a specific amount of people the hot water should be able to last. At 8:30 the next morning it still wasn’t on. The pull out couch had dirt all throughout it that our kids are sleeping on so we doubled up the bedding. We originally planned to stay two nights but have cancelled our second night and if it wasn’t so late we would have left that first night we were there.

Shuttle never showed up to pick me up at the airport. I waited 1.5 hours. Constan excuses from hotel manager on duty. I ended up sleeping on the floor in the airport.