Fairfield Inn & Suites Charlotte Arrowood

Our halfway point on a trip from Florida to Pennsylvania. We will be back.

My daughter and l had not booked a hotel and we didn’t realize it until we arrived to the city of our destination all the surrounding hotels we booked we noticed heavy traffic and parking it was after 12:00 mid night ;I finally asked a staff member why were all the hotels full , I was told it was a game tournament going on for the weekend. When I went on line Fairfield had an opening we booked it . We were exhausted. The staff welcomed us with a refreshing smile so late into night, our rooms were clean beds were so comfortable .. everything were perfect! Plus I get BonVoy points. Best Hotel! We shall return. Thank you

Place is not kept up well... poor maintenance. Staff was nice. Room seem clean for most part... would be good if the little things were taken care of

The 1st room given to us had stains on the bed sheets and a dirty bed skirt. The bathroom had what looked like mold in certain areas and rust spots in the tub. The staff was pleasant and accommodating but the condition of the rooms and furniture is under par. The furniture was shabby dingy and in some areas falling apart. I’ve seen better on the street. It says they serve breakfast but Sunday they served boiled sausage patties and eggs on Monday no breakfast was served at all or it was over before 9am and I believe at 9am it’s still breakfast time. 10am would be standard to end breakfast. Upon arrival they charged me another $20 per night for “incidentals” not sure what that was for. If I had been able to get my money back I would have left the 1st night. I will be hesitant to trust deals thru ******* going forward, especially if when I get to the hotel I’m going to be charged something more than what I booked for. There was a better hotel across the street that was listed for $30 more a night but I chose Fairfield because of a bogus rating and to save a few bucks. I would say you get what you pay for! But I certainly did not.

Needs Updating It was sufficient for a stop. The rooms and beds need updated.