Doubletree by Hilton Hotels in Chattanooga

If being saturated in the smell of sewage (I assume from the nearby city sewer system), being terminally tormented by the tedious sounds of traffic, cringing all night at the excruciating cacophony of construction activity, wincing at the grating sound of city vehicles cleaning streets and emptying dumpsters outside your room all night, being deafened at 4 a. m. by a diesel delivery truck parked outside your room running their refrigeration units at 120 decibels and clanging on metal unloading ramps loudly enough to wake the deceased, and a general unawareness of and indifference to your suffering and the very idea that a lodger might wish to sleep at night are what you seek, this hotel is for you! The hotel was clean and neat inside the room and conveniently located near City Cafe and a public transport stop, however, the notion that a lodger might desire sleep seems to have escaped them. In my personal experience Hotel Bo now has pride of place for providing (or not providing, rather) the worst night of ”sleep” (torture, rather) at a hotel that I have had in half a century. I honestly could have slept in my truck in a Walmart parking lot and been happier and more rested right now. I find it humorously ironic, I guess, that I arrived after midnight due to a difficult journey thinking I would crash hard and sleep through any disturbance a hotel might have the capacity to conjure up in the night, not knowing that the fates were already laughing devilishly at what they had planned for me at Hotel Bo. So, here I sit at City Cafe (since 5 a. m., by the way) musing to myself about my own idiocy. Caveat emptor.

We stopped here on a return trip from visiting friends in Virginia. The hotel is at the foot of Lookout Mountain so the view is mostly trees but in a pleasant, quieter location outside of downtown Chattanooga. There is a Cracker Barrel on the same road just below the hotel. We easily drove back into town for supper at Carraba's. The lobby was very inviting with a mountain lodge feel and a crackling fire in the fireplace. We had a suite with separate sitting room and bedroom on the 3rd floor. Ask for a room facing the mountain - we had a view of the dumpster from our room. (Not mad about the dumpster - every hotel needs one. Just didn't think about asking for a specific view.) The room was very clean with one exception - some hairs left behind on the wall of the shower stall. The color pattern of the tile might have camouflaged them so that housekeeping overlooked them, and it was not a deal-breaker for us but might warrant some additional training for staff. The breakfast area was busy on a Tuesday morning, so much so that coffee and food items ran out and were being replenished by possibly the only worker responsible for the buffet. He was trying his hardest to stay caught up to the many guests and I suspect this was just a staffing problem, possibly someone not showing up to work the breakfast shift. Every hotel associate we encountered or spoke to was very polite and helpful. We enjoyed our stay here and would recommend it.

Stayed at the hotel for one night while sending my daughter to Florida. The hotel staff was very attentive - we had a reservation in advance, booked the room at the last second, and we also requested the safety of the safe and the rented Penske truck. When the evening arrived, the security came out and he had been waiting for us, and when we were resting, he was staring at the car all night. The office staff was excellent - very friendly and friendly. The breakfast was good and the room was quite comfortable. Next time I return to the Chattanooga area, I will definitely stay at the hotel.

We celebrated our 40th anniversary here and it was extremely nice! The breathtaking ambiance when you walk inside to the bellmen with the hats and curtesy they gave us when we first arrived. Our room was on the 10th floor end unit as we walked inside was kinda small but the bathroom was big! Quiet room, pillows were ok but bed was very comfortable! Room service was great but only Friday-Sunday, very disappointed as we stayed through Monday. I love in room service fir breakfast especially! The restaurant was superb and our waiter Chris was absolutely perfect! The bartender in the front bar named I believe Barry was such an amazing guy! Good food in there to order as well! Anything you needed the front desk accommodated very nicely! The tour of room 311 was definitely a must! Valet Parking was a bit pricey but worth it! You will be happy to book this for your stay in Chattanooga! Great memories! So much to do in Chattanooga!

While in the financial (business) district, it is conveniently located near busy highways, a few blocks from multiple cozy restaurants. A clean room was provided, cheerfully decorated. Desk staff were available as needed. In house breakfast a nice bonus.

My wife and I spent one night at The Edwin Hotel and it could not have been better. We tried to make the most of the on-site amenities and visited both Whitebird and Whiskey Thief. Both were great experiences. The next morning we had breakfast at Rembrandts in the nearby art district. Our room was a welcome change from chain hotels and was nicely appointed. Our view was mainly of the Hunter Art Museum but we could see the Tennessee River also. The location is a huge plus and we enjoyed walking across the Walnut Street Bridge and over into Coolidge Park. This is one of the best hotels we have ever been to and would love to return.

I want to preface my review with the fact that I never write negative reviews. I try to give businesses and folks in general the benefit of the doubt. I can't let this one go, however. My husband and are regular travelers and to be fair generally stay at Hyatt Hotels, as we have status and benefits through Hyatt. We've been considering a change, as Hyatt does not have as many benefits as years past. We will however RUN FROM BONVOY, thanks to the Westin Chattanooga. They really messed this one up, as I have a small business and they could have benefited from having us as loyal patrons. We were staying at the hotel for 3 nights, with a large business event being held here for my husband's industry. To start, our room was never adequately cleaned. The first day the bed looked as though a toddler tried their best to make the bed. Zero effort went in to tidying up the bed. Dirty hand towels were left in the bathroom, empty water bottles left out and trash items like wrappers, etc. were left about the room. I have never witnessed such a poor attempt at ”cleaning” a room before. Not even during Covid did I see such a lack of effort. My husband called down to let the manager know and they assured us it would be better the following day. They also let us know several others had called down to complain. Day two, the room was cleaned in the exact same manner. Absolutely nothing changed. The third incident was my room service order. I ordered the Westin Breakfast that was delivered to my room with no potatoes. I declined to even address the issue at the time, as I had an appointment to make. Lastly, and the reason for this review, was the $250 charge for the broken mirror. The day before we departed, my husband and I were getting ready to leave our room when a loud noise was heard from RM 711 and the wall moved. Someone had either hit the wall, stumbled or something else on the other side of the wall adjacent to our room. I saw the mirror on our side of the wall swell and then heard and saw it crack immediately. I told my husband to make sure to call and report this, as I was certain with our experience we would be undoubtedly blamed for this incident. We called immediately to report what happened and spoke to the manager at checkout as well. He was extremely apologetic and tried to offer us breakfast, as sandwich, anything to attempt to make up for our troubles. We declined, as we had a flight to catch but I did appreciate the attempt. At minimum, our breakfast should have been comped. It wasn't. My husband made it clear on numerous occasions that we were concerned they would try to stick us with the charge for the mirror. I realize the Westin has to take us at our word, however I believe everyone should take accountability in life. Had this legitimately been our fault, we would absolutely pay for it. We did not cause any damage to this mirror or the room. Now we are tasked with having to dispute this charge with our credit card company. I've also waste

This is an excellent hotel. The High Rail Rooftop Bar restaurant has a good variety of quick meals. The Baja fish tacos were delicious. Best customer service and a great location.