Ni Hao Hotel (Chengdu Chunxi Road Tianfu Square) Reviews
Ni Hao Hotel (Chengdu Chunxi Road Tianfu Square)
28 Donghua Main Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
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Guest Reviews of Ni Hao Hotel (Chengdu Chunxi Road Tianfu Square)
9.6/10
Excellent
893 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(893)
Positive reviews(887)
Reviews with photos/video(211)
Delicious breakfast(111)
Friendly front desk staff(92)
Easy to get around(84)
Well decorated(41)
Well designed(38)
Close to metro(28)
Small room size(13)
Tasty coffee(7)
Negative reviews(6)
_CFT010000001140****
Selected Queen Room
Stayed in Aug 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 16, 2025
The ambiance is cozy and beautiful, and the service is personalized and thoughtful. The manager was incredibly helpful. It was spotlessly clean, and the breakfast was plentiful and varied. This place offers excellent value for money. I'll definitely choose to stay here again on my next visit to Chengdu! Highly recommended!
Original textTranslated by Google
6/9
Response from Property: Dear guest, Hello! We are delighted that you have chosen to stay at the Hello Chengdu Chunxi Road Tianfu Square Hotel. Located in a bustling area, the hotel offers the convenience of urban life and bustle. The Hello Chengdu Chunxi Road Tianfu Square Hotel offers a rich and delicious breakfast buffet, with takeout boxes available. Home is a safe haven, a cozy nest, and a place where you can warm your heart and soul. Home is where love is. The Hello Chengdu Chunxi Road Tianfu Square Hotel always hopes to become your home away from home with its attentiveness and warmth. We look forward to welcoming you back home!
Doodledaisy
Family Room
Stayed in Aug 2025
Travelling with friends
7 review
10/10
Outstanding
Posted on Sep 13, 2025
Overall stay is satisfied.
Special shoutout to the receptionists! They served us well, providing additional services such as receiving taobao parcels, helping to put the cloths to dryer after washing. They even offered help when we want to return the parcels due to some issue.
The hotel also serves a variety of foods for breakfast.
The room size isn’t ample for 3 pax stay, but I’m satisfied with the thoughtful design. The sink is built outside the washroom, ladies can use it to makeup when the washroom is occupied. Besides, the room sound proofing is good, which is recommended for light sleeper like me.
Location wise - the hotel is not very near to 春熙露/metro station. It’s about 10-15 mins walk. But I would recommend to stay here as it’s located at a quiet street, there’s a police station, kindergarten, and couple of restaurants opposite to the hotel.
Great!
We really happy to stay at Nihao hotel.
Great service , helpful receptionist. We also love the breakfast that hotel provided.
They surprise us a flower when we back to hotel at 七夕 day. Definitely we will back for stay when we visit Chengdu.
Response from Property: Dear Valued Guests, We appreciate your positive feedback. It's a pleasure to know you were satisfied with our service, breakfast, and the Qixi gift. We eagerly await your return to Chengdu.
M243509****
Family Room
Stayed in Jul 2025
Family
2 review
8.5/10
Very Good
Posted on Aug 30, 2025
I booked this hotel after seeing it recommended online. As Hello Hotel is a HUAZHU Group brand, I expected a certain standard of quality. Here's my experience after checking in:
The hotel opened last year, so the decor is quite new, and the cleanliness was decent. The room was quite small. We booked a family room, but it felt cramped, with the beds practically touching each other and the walls.
Our booking included breakfast for two. We are two adults and a 10-year-old child, but the front desk only provided two breakfast vouchers per day. For our two-day stay, we had to pay an additional 49 yuan for our child's breakfast, which was quite disappointing. On this trip, all other hotels we stayed at offered complimentary breakfast for children. One hotel, which didn't even include breakfast in the rate, proactively offered breakfast for all three of us. What's more, policies at other Hello Hotels in Chengdu differ; one provides free breakfast for children under 17. I'm puzzled why this particular location has different rules.
Finally, the air conditioning unit was a wall-mounted split system, and its display light was incredibly bright, making it impossible to get a good night's sleep. This was the most frustrating aspect of our stay.
Original textTranslated by Google
Response from Property: Dear guest, hello! First of all, we apologize for the unpleasant experience you experienced during your stay. Hello, Chengdu Chunxi Road Tianfu Plaza Hotel. The website indicates that breakfast for children 1.2 meters and over is 25 yuan per person. The air conditioner display you reported is on, and we have notified the engineer to repair it. We have made corrections to the issue you raised and look forward to welcoming you back!
M229166****
Superior Queen Room
Stayed in Jul 2025
Family
6 review
9.7/10
Amazing
Posted on Aug 27, 2025
The front desk staff were incredibly helpful and friendly. Every single person was so kind and answered all my questions patiently. The restaurants they recommended were also absolutely delicious! 😋 I'll definitely be staying here again when I return to Chengdu. It's very close to Chunxi Road, and public transportation is super convenient.
Original textTranslated by Google
Response from Property: We're so happy to receive your positive feedback! Thank you for your kind words about the front desk service and food recommendations, and thank you for your willingness to come again! We will continue to strive to provide you with an even better experience every time you stay.
M252115****
Superior 2-bed Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 5, 2025
The hotel's location is excellent and very quiet, yet conveniently close to Chunxi Road and Tianfu Square. The service was also great; the front desk staff were very polite. Breakfast was delicious, featuring a unique sandwich and refreshing iced coffee. Fantastic!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for Hello Chengdu Chunxi Road Tianfu Square Hotel. Your satisfaction with the facilities and services of Hello Chengdu Chunxi Road Tianfu Square Hotel is the driving force of the entire Hello Chengdu Chunxi Road Tianfu Square Hotel staff. Making every guest feel at home is our ultimate goal. With warmly decorated rooms and free high-speed Wi-Fi, Hello Chengdu Chunxi Road Tianfu Square Hotel is the perfect choice for your travels. It is our honor to serve you. The entire Hello Chengdu Chunxi Road Tianfu Square Hotel staff looks forward to your next visit!
Response from Property: Dear guest: Hello! Thank you for your love at first sight at Chengdu Chunxi Road Tianfu Square Hotel! In such a beautiful time, one may unexpectedly encounter someone's eyes. Amidst the words, I have met you unexpectedly. Thank you for this fate. We will cherish it and look forward to seeing you next time! I wish you all the best!
Daphnemx88
Superior Queen Room
Stayed in May 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 20, 2025
I love this hotel so much! I think the most important one is this place is quiet…i don’t hear any noise from other room or corridor.
Location : good, close to metro line1 and line2 which can go to a lot of tourist spots. Also if you like to explore the surroundings area, you can just walk to chunxi road…and ren ming gong yuan.
Room: all good..simple but provided what is needed.
Hotel breakfast: we got free breakfast. Quite good breakfast here.(but is more to Chinese food ya).
Hotel staff: the lady that help us check in and also the one helping at the breakfasts corner are so kind and good customer service.
With this price, worth it so much!!
Response from Property: Dear guest, hello! Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on Aug 8, 2025
reat place to stay in wow amaGreat place to stay in wow amazing !reat place to stay in wow amaGreat place to stay in wow amazing !reat place to stay in wow amaGreat place to stay in wow amazing !reat place to stay in wow amaGreat place to stay in wow amazing !
Response from Property: Thank you so much for your recognition! We're really happy that you had such a wonderful experience here. We're really looking forward to your next visit, so you can continue to enjoy this beauty! 😊
brightsunnyday
Superior 2-bed Room
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 3, 2025
Very good, clean! Just one thing - only 1 lift to 7 floors which is alittle inconvenient. Takes very long to come n go.
Response from Property: [Hello Shopkeeper - 24h Self-service Check-in Free Parking] Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason to miss, every season has a scenery that we can't bear to leave, and every hotel has their sweet and warm memories. I hope that Ibis Hotel will be the warmest and most unique one in your memory! Come back to Hello Hotel often, and wish you: well!
1520983****
Superior Queen Room
Stayed in Jun 2025
Family
6 review
9.0/10
Great
Posted on Aug 4, 2025
It was decent. The breakfast was delicious too.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店設施、衞生、環境、服務以及早餐的認可與好評。您的滿意是對我們工作的最大肯定,也是我們不斷進步的動力。我們會繼續保持對各項服務品質的嚴格把控,不斷提升自身水平,為每一位賓客提供更加優質的入住體驗。再次感謝您的支持,期待您再次光臨。
zsiga7436494264
Superior 2-bed Room
Stayed in Mar 2025
Travelling with friends
22 review
10/10
Outstanding
Posted on May 13, 2025
The service was excellent. I've stayed at hotels of the same brand before, but the decor here is a little different. It's also a bit of a walk from the subway station, but there are breakfast options right at the doorstep, making it quite convenient overall.
Our room was very quiet, as it faced the residential area. We stayed for three nights. On the last night, the TV in the adjacent room was quite loud, but when we contacted the front desk, the staff were very friendly and helpful and quickly resolved the issue for us.