"Excellent location, very close to the beach, free parking,,,,,,,,,"

"Perfect hotel in amazing location. The room was clean and the staff was extremely friendly. If You want to visit Cinque Terre and Portofino on one trip, Chivari is very good choice."

"Amazing hotel! I have stayed several times at the Hotel dell'Orto and it has always proven to be the best. Extremely courteous staff, excellent cleanliness, rooms furnished with a lot of style, breakfast takes place in the pastry bar located inside the structure, and what can I say: impeccable! I recommend everyone to try the Delizia, it's wonderful. The products are all made by the pastry shop itself! The bar staff were also very friendly! The structure is also located between the cathedral and the town hall, and is located both near the historic center and near the sea, in short, very convenient. I recommend everyone to go there!"

"The hotel is located right at the edge of the main old town area, steps from the walking streets. It’s tucked behind an old church and is the same style as the surrounding historical buildings. Lots of good shops and restaurants in close walking distance. Rooms are newly renovated and comfortable. Bathroom was particularly nice, two separate heads in the shower. But what sets this hotel apart is the staff. In really every aspect they were warm, welcoming and responsive. Whoever is running this hotel is doing a fine job because the staff works very well together and excels in every function, including front desk, restaurant, bellman. For example late one night my wife needed medication and there were no 24 hour pharmacies in the town. The night manager found one in a neighboring town and spoke with the pharmacy to make sure the medication would be ready. And on top of all that had after hours meals prepared for us to be ready when we got back (excellent by the way). This place felt like home. We will absolutely go back any time we are in the area."

"Sin!!! Yes, truly a great shame, because if it weren't for the unfortunate verbal performance of the lady who cleans the rooms, who made it a point to point out that she is the owner of the hotel, everything would have gone more than well. Immediately after my arrival in the early afternoon, before leaving to return after dinner, I went down to reception to report the poor cleanliness of the floor in the room. I thought that an inconvenience, however unpleasant, could happen. However, given that nothing had happened, except for a useless change of towels, the next morning I turned directly to the person who I thought was in charge of it, since he was tidying up a room, saying verbatim that "the floor of the room is embarrassingly dirty , including the cobwebs behind the door." I was verbally attacked by a lady who, keen to point out that she is the owner, told me that I couldn't afford to offend in this way, because the hotel is renowned in Chiavari for its cleanliness. However, inexplicably, when I invited her to come with me to look at the conditions of the room, she categorically refused, repeating to me that I must not allow myself to offend her. When I returned in the evening after dinner, the towels in the bathroom had been changed for the third time and, miraculously, the cobwebs had disappeared and the floor was a little cleaner. I repeat, I believe that an inconvenience in the management of a complex structure such as a hotel can happen, but it is the way in which the inconvenience is dealt with that makes the difference, especially if it is "the owner" who solves it. I repeat "it's a shame", because for everything else the stay in the hotel went really well, from the location, convenient to reach and get around the town, to the kind and helpful gentleman at reception, who also took the guests up and down the stairs. suitcases, the breakfast staff and the variety and richness of the buffet."

"Excellent hotel in a central location, quiet and welcoming; functionally furnished and extremely comfortable room; helpful, friendly and knowledgeable staff; excellent and varied breakfast with specialties prepared by the excellent pastry chef; congratulations"