"Great owner and enviroment"

"Everything was lovely for a short stay. Had parking available so great place to stop on a road trip. Would definitely recommend staying at. It’s not a modern style hotel but everything in the room is very clean, neat and comfortable."

"Good place with decent breakfast included!"

"Worst Travelodge we have stayed in. We arrived around 30 mins early to check in and no member of staff were in reception, waited around 20mins for staff to arrive after asking a very rude cleaner to fetch someone for us. Were told we had to wait until 3pm to check in which was fair enough, so we asked if we could go to the bar to get a drink but unfortunately dogs were not allowed, we were not aware of this otherwise I would have chosen elsewhere. I paid for 3 breakfasts but it was shocking! Coffe machine was not working, apple juice was water and no pastries/yogurts and the only fruit they had was a small cereal bowl. Saw a member of staff very briefly to ask where the pastries were but I just got a shrug of the shoulders and a no delivery and then she walked off, also had to help ourselves to serviettes/cutlery from another table. Another customer also told me that the coffe machine was not working the day before either. If we knew that there were issues with breakfast we would have happily gone to Greggs and paid less for more . After breakfast I went to reception, again there were no staff around and the same at check out. I also left my tablet in the room and when I realised this I rang Travelodge and I told them I would pick it up on the way back from my holiday, unfortunately I was unable too as on the way home there was a serious incident on the M5 and we were going nowhere for hours, so I rang Travelodge and spoke to a manager and explained the situation, she agreed to post it which I was really grateful for as it has a lot of senntimental value, 5 days later no tablet so I emailed, no response and then rang ( 3 times to get through to someone) who said it is still sitting in the safe and basically the only thing she could offer was for me to send a pre paid envelope or I collect it ( a 6 hr round trip) I did contact customer service over the issues we had but they move at a snails pace with no resolution. I get the impression they just do not care. Sadly after this expierience I doubt very much whether I will stay in a Travelodge again."

"Very good location, very friendly staff. Just the breakfast need go other side service station."

"Very good, clean, good value for money."

"The breakfast was basic and always the same, convenient but very simple. The staff were always lovely. Location-wise, it's convenient for the Cotswolds, but only if you have a car. The hotel itself is simple, old but well-maintained and clean."

"I booked this hotel because they had air-conditioning and with the excelled. The bathroom did not look properly cleaned, especially the bad tub and we had to have our bedsheets changed because they had markings and they duvet had a red stain. Breakfast was terrible and definitely not worth the £16 per person you would pay otherwise. There was a lot of variety, especially if you are vegetarian and the other thing is that the breakfast area was very small. They had a large group tour of guests in this particular setting and day it was Italian guests and it was just chaotic. Stuff are friendly."

"The Castle Inn is a gem. Beautifully located, well appointed and good value for money. The rooms have a great ambience. The food is excellent and nothing is too much trouble for the attentive staff."