"Have stayed twice at The three Ways House Hotel and the service was excellent both times. Rooms are spotless, spacious and comfortable. The food was delicious and the staff were welcoming and professional. Nikki Blyth"

"When I booked this hotel, I found that there were no comments in the comment area. After reading the hotel introduction, I thought this country hotel should be okay. As a result, I was very disappointed. Friends, don't book this hotel again. Not only is the room moldy and damp, but the space is also short. If you don't pay attention, you will hit your head. And the hotel is extremely dishonest. We arrived at the hotel on the afternoon of July 21st. The receptionist took us to see the room first. The room was on the second floor. My child and I were looking forward to it. As soon as we opened the door, we smelled a lot of moldy and damp smell. The waiter immediately opened the window, and the light was not good. At that time, I negotiated with the waiter whether we could change the room. The waiter took us to see a standard room, which also smelled moldy. So we decided to negotiate with the hotel to stay only one night today and not tomorrow. At that time, when we were having dinner, the hotel manager took the initiative to communicate with us face to face and confirmed that the room fee for the 22nd could be refunded to us (see the picture of the translator for details). . On the night of the 21st, we had to live in this moldy and damp room. The room has a sloping roof, and the two sides of the bed are sloping roofs. If you don't pay attention, you will hit your head if you stand up straight. The most annoying thing is that there is no shower room in the bathroom. You can only stand in the bathtub to take a shower. You can't stand up straight because your head is on the roof. You hit your head when you look up. It's the first time I've encountered such a weird room with a room fee of more than 2,000 yuan. On the evening of the 21st, I applied for early check-out on the Ctrip platform. The next day we had breakfast and checked out. The hotel didn't respond on the platform until 6 pm. The Ctrip staff called me twice to tell me that they had not contacted the hotel yet and asked me to wait a little longer. Later, Ctrip called again and said that the agent had contacted the hotel and replied that the person who communicated with me yesterday was not their manager, and they would not refund the room fee on the 22nd. I was stunned. The manager they called at the front desk communicated with us. There were only a few guests there besides the hotel staff. Could someone pretend to be the hotel manager? They promised well yesterday, but changed today. It's really inconsistent! Too dishonest! I should have recorded their manager earlier. Fortunately, my English is not very fluent, and I used a translator when communicating. There are screenshots. Otherwise, I really can't explain it clearly. On the evening of the 22nd, Ctrip staff kept communicating with me, saying that their supervisor would come forward to solve the matter tomorrow. The next day, which was around 9 o'clock today, Ctrip replied that they would refund the room fee to me first, and they would discuss and coordinate the matter with the hotel and the agent later. Summary of the whole thing: The hotel is dishonest, the hotel did not inform me in advance of any defects in the room, and the actual room did not match the price at all. Ctrip staff are responsible and trustworthy."

"It's a coffee shop located in an old building. Upon check-in, I was given a small loft room; it was so small I could barely stand upright without being near the bed. It was also significantly different from the pictures shown on the booking page. When I requested a room change, the hotel said there were no rooms available. I later complained to Ctrip and received prompt feedback and compensation."

"Stayed over Friday and Saturday. Small room with two twin beds right on their outside courtyard. Note on window to call for instructions upon arrival.No ventilation except sun roof opening, as windows didn’t open. Got a bit steamy when it was raining and we couldn’t open roof vent. Fan in bathroom didn’t work. Light on bathroom mirror didn’t work. TV has a lot of interference unless you used streaming stations. Comfortable bed, good room cleaning during day, coffee/tea in room. Full English breakfast was excellent. So great location, comfy beds, ok for short time."

"The Woolmarket House is a wonderful gem in the lovely town of Chipping Campden. We stayed in the Sezincote room and it was beautifully decorated and comfortable. It had all the amenities that make a stay delightful and a pleasure. The breakfasts were absolutely delicious. Sarah is a wonderful host as are her staff. I’d you are going to the Cotswolds, you’ll find no better place to stay than the Woolmarket House."

"A British country hotel. The century-old houses around it are worth seeing. The old-fashioned and historic layout compares with city hotels. Each has its own merits."

"Excellent food - cut above pub food, lovely beer garden and superb staff."