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Arrived and checked in but room was +30 degrees and radiator on full. The valve on the rad was set to cold so clearly broken. I reported to reception and went out for dinner having been told someone would have a look. I got back around 9pm, rad still on and room belting hot. Asked again at reception for help. Someone came up and tried to turn the rad off - she agreed it was broken and that the room was very hot. The solution was: well the heating goes off soon so it will go off along with everyone else - I asked for a fan and was given one. Room was belting hot all night. Did not sleep at all. Asked at reception the next morning and was told. This is the way it is. We don’t want customers changing the valve so all the rads are on full all the time and people aren’t allowed to change them. This is ridiculous, either a blatant lie or the stupidest policy any hotel has ever had. Regardless I asked for it to be turned off because I had no sleep and couldn’t do another night. Was told maintenance would see to it while I was at work. I came back at 5pm. Rad was still on blasting, room unbearable- no choice but to go out and wait until the building heat went off again. No sleep for 2 nights. 7 hour drive there and 7 hour drive home for this. Unbelievable- things go wrong, I have no issue, but no fix offered and felt lied to by the receptionist on the second morning - I can’t believe the policy is for all the rads to be on like this all the time, especially given the girl who came up the night before tried to turn it down and told me she agreed it was broken. Avoid this place is my advice. I certainly won’t be going back.

Stay was okay, there was no fridge in the room, making stay bit less comfortable (heat wave). Beds could be more comfortable, but hey ho for the price probably nothing to moan about.

The room was fantastic and big enough for my needs. The bed was super comfy and I certainly slept better than I do at home. The food is very tasty and and a good choice is to be had. The biggest thing is the staff led by the brilliant manager Nicola, who are super friendly and always go the extra mile if you need anything. Big shout out to James Martin, Ben, Bethan, Jason, Kelly, Sian, Howard and Rad, you were all awesome and I miss you all already. I can't wait to come and see you all again. The hotel is super clean thanks to Anya and her team.

The morning in the UK really can't stand it. There are too many meats and the cakes are sweet. The only thing that interests me is that the coffee there is really delicious and tastes pure. In general, the Chinese stomach can't stand the British ingredients. There is also a long interval between buses, which is really inconvenient. Perhaps the flow in the small area of Swansea is not large, so the starting distance is long, but the car is in excellent condition.

It is located outside the city center so it's more suitable for guests with cars. There are plenty of car parks outside the hotel. I didn't drive and had to either take a walk or the bus to the city center. It's a 20 minute walk along the promenade of Harbour Tennant to the restaurants and pubs at Wind Street. The city center was only another 10 minutes away. The room was very clean and spacious. The staff were friendly and helpful. I'd have no hesitation to stay in there again.

This B & B is a total gem and a real find. Excellent accommodation with superking beds and settees dotted around. The breakfast may say 'continental' but it is full of variety and, for us, included freshly baked croissants, good coffee, numerous cereals, breads and spreads plus extras such as pancakes, maple syrup, cold meats and cheese. The breakfast room is also a comfortable sitting room with plenty of space. The hosts are not intrusive but very helpful and the locality offers lots to see and do including beautiful Margam Park (on the doorstep), Porthcawl with all its great seaside facilities and sea views, and quick access to the M4 allowing one to reach most of South Wales with great ease.