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This roadside hotel is not really bad, but our experience was far from good. With a convenient location next to the highway and Krakow Airport, it has potential, and we were happy that a room could be made available for us at short notice by calling the front desk. The front desk manager gave us a friendly welcome upon arrival. We had a well-prepared and tasty dinner in the restaurant, served by a welcoming waiter. Our ground-floor room was simple, but it had the basic necessities. The air-conditioning was working perfectly. We could live with the broken bed lamp, but the toilet was not cleaned, and human excrements were sprinkled on the inside of the WC. Bvaaarrrdddd! The most annoying thing was the approximately 200 noisy underage teenagers who totally occupied the breakfast restaurant and left crumbles only for the other guests. Long lines of teens filling their drinking bottles with liters of juice and an empty buffet made it impossible for regular guests to take their breakfast – we and a few other guests were lucky to find a couple of garden tables outside, in front of the main entrance, to sit in relative peace. There was one – as in ONLY ONE – coffee machine for self-service by, give and take, 250 guests. So, we waited some 30 minutes to get a cup of morning coffee. On this day the hotel hosted teens from four large coaches – with approximately 50 passengers in each. We were told that the hotel specializes in these kinds of groups and – discreetly – a staff member told us the staff suffered under these monster large groups as much as the ‘regular’ travelers. Unless you are addicted to noisy teens, look for something else.

Just off the A4 motorway and plenty of parking, friendly staff and great service. The room was very large clean and spacious with all the look and features of a 4 star hotel. Large comfortable bed, large bathroom, desk, mini bar, plenty of wardrobe space. The restaurant is spacious and a big thank you to the restaurant manager who made my dining experience very enjoyable. She found me an English menu and recommended the local soup and explained what was in the soup. Her table service was very professional and clearly understood good customer service 10/10 to her. The food was very good and plenty of it at a good price. Breakfast was a large buffet and catered for all tastes with meats, chesses, cereals, and catering for everyone’s taste. Will return again to this excellent hotel.

The room is very big, although it has been used for a long time, the maintenance is quite good, , The big bed room is actually two small beds. The mattress is old and not well supported. The water flow in the shower is too small.

Wow what can I say about this hotel, the rooms are amazing loved the view from mine, very clean and spacious. There is a little shop just on the ground floor! But the really stand out part of this hotel are the staff every day when I would come and go they would all say hello and have big smiles , even one day had a tour booked ( nothing to do with the hotel) but there was an issue with the tour company and they staff helped me and ended up getting the tour company to get it sorted .

This was a perfect stay. The hotel has a 3 star rating but the service and the physical conditions are similar to a 5 star facility. They had robes in addition to towels in the room which was a pleasant surprise. I also had the chance to eat at the restaurant downstairs, which offers tasty meals for affordable prices. Members of the staff were kind and knowledgable, the bed was comfy and everything was super-clean. The only downside is the location, it's 20-25 mins from the city center by tram. But if you have engagements in the southern part of the city or you don't mind the commute this is the perfect hotel for you. You couldn't get this quality for this price in anywhere in the old town.

Very nice hotel with a good location when you want to have a bit of privacy. The breakfast was tasty with many options. Good hotel service.

Great stay, good breakfast, really kind stuff and a lot of joy from staying in this hotel. We were on our family trip with my grandma and we weren’t expecting such kind and helpful welcoming. I will recommend this hotel for sure for anyone who need to rest and have just a good time in a good price.

We recently stayed at Hotel Galicya, located on the outskirts of Kraków, and had an exceptional experience. The hotel was wonderfully clean and well-maintained, with the maids providing daily service and going the extra mile to ensure our comfort. One of the highlights was the amazing transport links to the city centre. The tram stop is conveniently located right outside the hotel, making it very easy and affordable to get around. We frequently used tram number 8, which was efficient and reliable. The breakfast at Hotel Galicya was another standout feature. Each morning offered a different selection of delicious options, ensuring we started our days on a positive note. Overall, I highly recommend Hotel Galicya for anyone visiting Kraków. Thank you for a lovely stay!